Andrew J.

Director of Marketing

Small-Business (50 or fewer emp.)

2/14/2022

"TextMagic Steps In When Our Main Service Tapped Out"

4.5/5

What do you like best about Textmagic?

TextMagic was able to handle a broadcast message to a huge list of contacts. We could greet each individual by name, and reach them when they are most active on their mobile device. Easy setup of broadcast messages and great reporting during the campaign. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Very little. There was nothing missing from this product which is why we chose it. Our primary service capped groups at just 50 contacts, and you had to build those groups manually... Review collected by and hosted on G2.com.

Recommendations to others considering Textmagic:

If you are frustrated by high costs, complex and cumbersome systems, or limited capabilities with your current text message broadcast service provider - research and consider TextMagic. They've been a huge asset to our entire team! Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

As a non-profit organization, we are trying to lower costs, and be as effective as possible with our messaging. Before our key fundraisers we send out a brief broadcast reminding people to donate. Our primary service capped groups at just 50 contacts, and you had to build those groups manually... With TextMagic we are able to import a large and dynamic list, greet them personally using their own name, and schedule broadcasts to stay in synch with other fundraising efforts. Review collected by and hosted on G2.com.

Textmagic Reviews & Product Details

Textmagic is a business messaging platform for sending SMS and email campaigns, handling replies, and keeping conversations organized. Messages and contact history are grouped by recipient to give teams full context. You can schedule messages, use templates, segment contact lists, and track delivery and engagement, all from one workspace. Textmagic supports: - Scheduled messages and reusable templates - Two-way conversations via SMS or email - A unified view for replies across SMS, email, WhatsApp, and more - Contact management with lists and segments - Automatic opt-out handling - Bring your own number (Twilio, Vonage, etc.) - 1,000+ Zapier integrations - SMS API for custom workflows Because messaging at scale requires compliance, we support 10DLC registration (US), toll-free verification, sender ID setup, and email domain authentication with step-by-step guidance for each. Over 30,000 companies use Textmagic to run campaigns, follow up with customers, and manage day-to-day communication.

Product Website

Seller

TextMagic

Discussions

Textmagic Community

Languages Supported

English

Overview by

Priit Vaikmaa (CEO of TextMagic (We are hiring!))

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Textmagic Integrations

(1)

Verified by Textmagic

Textmagic Media

Textmagic Demo - Send texts online with our web app

Compose and send texts online from the web to anywhere in the world.

Textmagic Demo - Have two-way conversations

SMS, WhatsApp, and more, sorted by contact.

Textmagic Demo - View a contact’s full message history

Past messages, notes, and tasks for any contact.

Create lists, apply tags, and segment by behavior or data.

Textmagic Demo - Send email campaigns witha few clicks

Add your recepients, craft your message, and choose when to send.

Textmagic Demo - Measure campaign performance

See what was delivered, opened, or ignored.

Textmagic Reviews (126)

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Rae C.

Practice Manager

Small-Business (50 or fewer emp.)

10/29/2025

"Effortless Communication, But Desktop App Needs Better Compatibility"

4/5

What do you like best about Textmagic?

Typing texts by keyboard is so easy. The templates made our communications with patients smooth and speedy. The new email facility has made mailshots much more affordable. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

The desktop app won't work with our older iMacs. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Our patient database doesn't send SMS and that is the quickest way to contact patients so Text Magic makes that so easy. When a practitioner is ill and we need to contact patients outside work hours, we can log into Text Magic offsite and contact patients efficiently. We also want to contact patients who have opted into email marketing and the cost of things like Mail Chimp was prohibitive but Text Magic emails are a price we can afford. Review collected by and hosted on G2.com.

Carpets To Y.

10/29/2025

"Effortless Communication with Textmagic"

5/5

What do you like best about Textmagic?

I appreciate Textmagic's simplicity and ease of use, making it a standout choice compared to other vendors. Setting it up was incredibly simple, which was a pleasant surprise. I like the feature that allows me to set up and save templates, enabling me to use them with ease. The ability to send messages to multiple customers simultaneously is a huge plus. Textmagic effectively addresses our need for real-time customer updates, significantly reducing the number of phone calls we receive and keeping our clients informed. Its straightforward nature and practical features are what make it an invaluable tool for our business. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Nothing in truth i would be being very picky Review collected by and hosted on G2.com.

Suzanne S.

Principal

Small-Business (50 or fewer emp.)

6/6/2022

"Great service for Small Business & Clubs - Faery Court Masquerade Ball Faery-Ball.com"

5/5

What do you like best about Textmagic?

Very easy to use. I was hesitant to buy a monthly package so went month to month for several years. Now that I am sending more frequently I upgraded to monthly amount. But it is easy to change if my needs change. The messaging feature is good as well. Good notifications by email. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't think of anything. Working very well for me. Review collected by and hosted on G2.com.

Recommendations to others considering Textmagic:

This was easy to set up and low cost to test. Recommend adding to your small business to reach customers that don't read emails. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

As a small business, this is an easy way to reach customers that don't read emails. Inexpensive way to remind about your business. Less clutter than email list. Was very easy for small business to set up and cost effective. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

10/29/2025

"The only text app to consider!"

5/5

What do you like best about Textmagic?

After trying out many texting apps, I discovered Text Magic. I have been using it for over five years, and I haven't found anything else that comes close to offering the same features. My entire texting history is stored, making it simple to search for old messages and resend them if needed. Group texting is effortless with Text Magic, there are no restrictions on how many people you can include in a group message. I use the web app daily and also have the mobile app, which allows me to easily review sent texts and resend them whenever necessary. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There is nothing to dislike! Text Magic does everything you need. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

11/14/2025

"Helpful Team, Easy to use product."

5/5

What do you like best about Textmagic?

Service is easy and affordable. Support team helped with original validation failed. I tried to use a different service at first and after a month I still couldn't text. I was able text within a few days w/ text magic and it has been working seamlessly since for our needs. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I don't think we have had any issues with text magic at this time. Oh, I wish it would integrate with Ring Central for a CPAS or w/e its called. But I knew it didn't when we bought the product so hardly a complaint. Review collected by and hosted on G2.com.

Kingsley A.

Income Recovery manager

Enterprise (> 1000 emp.)

11/4/2025

"Highly Productive Messaging with No Downsides"

5/5

What do you like best about Textmagic?

very easy to use , the customer service support is superb and messages are very productive and targeted. easy of implementation and frequency of use. it also a has numerous features you can choose from and the integration is fantastic Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

there is nothing to dislike about Textmagic Review collected by and hosted on G2.com.

Sushil M.

Assistant Manager - Operations

Enterprise (> 1000 emp.)

7/28/2025

"A Reliable SMS Marketing Tool with Great FeatureS"

3.5/5

What do you like best about Textmagic?

I really like how simple and intuitive TextMagic is. Setting up SMS campaigns is quick, and the platform allows me to send messages to thousands of contacts with just a few clicks. The delivery rate is excellent, and I also appreciate the scheduling feature — it helps a lot when managing messages for different time zones. The mobile app is an added bonus for on-the-go use. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

The pricing could be a bit more flexible for smaller businesses or startups. While the pay-as-you-go model works, sometimes I wish there were more bundled plans for bulk usage. Also, the reporting tools, while helpful, could be a bit more detailed or visual in terms of analytics. Review collected by and hosted on G2.com.

Response from Ioana Sima of Textmagic

edit

Thanks for your feedback. We're happy you find Textmagic easy and reliable. We understand pricing is a concern. Our monthly plans may offer better value for bulk messaging (you can find them in the Admin -> Plans section). Also, new reporting tools are coming soon! Feel free to reach out to Textmagic Support for more help.

Carrianne W.

Parts Coordinator

Small-Business (50 or fewer emp.)

10/29/2025

"Efficient Customer Communication with Time-Saving Templates"

4/5

What do you like best about Textmagic?

Easy to get in touch with customers during the working day as not everyone is able to answer a phone call. You can save templates which saves a lot of time when messaging customers. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There isn't any downsides to Textmagic for me as the user but some of my customers do mention it would be helpful if they could send pictures through. Review collected by and hosted on G2.com.

Kraig N.

Chief of Operations

Small-Business (50 or fewer emp.)

8/19/2025

"Fantastic, trouble-free, and super-fast customer service!"

5/5

What do you like best about Textmagic?

It works as designed! We had a billing matter (making our account tax-exempt) and the customer support folks made it simple, quick, and easy to address the matter and apply our tax exemption. Honestly, I was surprised about how easy they made the process. It was seamless and their responses were super-fast - the way customer service should ALWAYS be but seldom is! Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Scheduled messages can't be edited from the app - they have to be edited from a browser. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

edit

Thank you for your kind words!

We’re glad you had a great experience with our support team. I’ve also added your request about editing scheduled messages in the app to our feature list, and we’ll let you know if it gets released.

Verified User in Information Services

Mid-Market (51-1000 emp.)

10/29/2025

"Easy to Use, Reliable Messaging at a Great Price"

5/5

What do you like best about Textmagic?

Very easy to use, never any service or delivery problems with messages, not too expensive either. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

I wish there was a way that if you're sending out mass texts to do in a group format rather than having to spend out to send lots of texts. Review collected by and hosted on G2.com.