G2

RC

Rae C.

Practice Manager

Small-Business (50 or fewer emp.)

10/29/2025

"Effortless Communication, But Desktop App Needs Better Compatibility"

4/5

What do you like best about Textmagic?

Typing texts by keyboard is so easy. The templates made our communications with patients smooth and speedy. The new email facility has made mailshots much more affordable. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

The desktop app won't work with our older iMacs. Review collected by and hosted on G2.com.

What problems is Textmagic solving and how is that benefiting you?

Our patient database doesn't send SMS and that is the quickest way to contact patients so Text Magic makes that so easy. When a practitioner is ill and we need to contact patients outside work hours, we can log into Text Magic offsite and contact patients efficiently. We also want to contact patients who have opted into email marketing and the cost of things like Mail Chimp was prohibitive but Text Magic emails are a price we can afford. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

edit

Thank you, Rae, for your feedback!

We're pleased to hear that Textmagic helps your team communicate with patients quickly and affordably through SMS and email.

We’d also like to clarify that Textmagic currently does not offer a desktop application. We recommend accessing Textmagic through our web app, which provides the full functionality of the platform.

Thank you for being a valued customer and for sharing your experience with us!