# TestComplete Reviews **Vendor:** SmartBear **Category:** [Automation Testing Tools](https://www.g2.com/categories/automation-testing-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 97 ## About TestComplete TestComplete is a powerful automated GUI testing tool for mobile, web, and desktop applications. Create accurate and repeatable automated tests across multiple devices, platforms, and environments quickly and easily – whether you are a complete beginner or an experienced automation engineer. When testing today’s modern applications, it’s important that your tools are as agile and flexible as possible. TestComplete enables teams to script in multiple languages including JavaScript, VBScript, and Python, or build complex tests via record and replay capabilities. The tool comes with out-of-the-box integrations with CI/CD tools like Jenkins and Jira, popular open source frameworks and tools like Selenium and SoapUI, as well as native support for BDD. By giving you the ability to run tests in parallel across 1500+ remote test environments, including browsers, operating systems, and devices,TestComplete can significantly increase your test coverage and delivery speed - ultimately helping save costs. The tool's object recognition engine is now also supported by artificial intelligence, which enables you to detect and test the elements of any GUI, including PDFs and charts, as well as mainframe and SAP applications. Under pressure to increase quality in faster release cycles? With TestComplete, no problem. ## TestComplete Reviews ### 1. Smart Automation Testing tools with Artificial intelligence features built on top of it. **Rating:** 4.5/5.0 stars **Reviewed by:** AMIT C. | Program Analyst trainee, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2022 **What do you like best about TestComplete?** -TestComplete is the most advanced testing software which can automate UI test Desktop, Web, and Mob testing(Android and iOS) . -I like the Record and play feature, by using that I can record the test case and later modify it to enter my inputs and then play to test it. -I also loved the Map Object from Screen and Display Object spy feature which lets you spy on any object and provides you with all possible Xpaths for that object and also related methods which can be used on that object. An amazing feature that makes testing easy and simplified. -We don't need to know code to write scripts in TestComplte, recording the test case will present you with the script. Also, it supports all the widely used tools like Git, Jira, Jenkins, AzureDevops, HP Alm, Selenium, and many more. **What do you dislike about TestComplete?** The reusability feature lets you call one script from another using pages which makes it complex and it hopes on multiple pages if you're script is complex and requires a lot of other scripts to be reused it becomes a little difficult to maneuver to all pages. When editing a script and executing it multiple times, it sometimes crashes and behaves differently. **Recommendations to others considering TestComplete:** Best in Class for all types of application testing (Web, App, Mob) and it supports all the widely used tools like Git, Selenium, Jenkins, Jira, etc. Test cases can be created and converted to scripts using the record and play feature. Must check this software for enterprise use. **What problems is TestComplete solving and how is that benefiting you?** -TestComplete is helping our team to automate the cumbersome regression testing easily and also lets us experiment with new things to innovate quickly. -It is easy to use and whenever a new team member gets added to our team, it doesn't take a lot of time for him to use and start executing scripts. ### 2. Test Complete Pros and Cons **Rating:** 2.5/5.0 stars **Reviewed by:** Yasin S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about TestComplete?** test complete helps speed up functional tests **What do you dislike about TestComplete?** you must write the tests on the same machine you plan to run them. Any difference in resolution of screens between vms or physical devices could cause the app to not perform correclty **What problems is TestComplete solving and how is that benefiting you?** It helps you automate and speed up functional and ui tests ### 3. Best test case management tool, fully integrated into Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about TestComplete?** Full integration into Jira, API to integrate automation testing. **What do you dislike about TestComplete?** Not standalone. Would be better to be useable if I'm not Jira user. **What problems is TestComplete solving and how is that benefiting you?** Manage test process, plan and execute. ### 4. A complete package for software testing **Rating:** 4.0/5.0 stars **Reviewed by:** Amy K. | Team lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about TestComplete?** Compatibility with various languages and can be used on windows, android or ios devices Good user interface which makes it easier to create and execute test cases Can be used for both manual and automation testing **What do you dislike about TestComplete?** Less stability in the application and slow in execution Expensive pricing **What problems is TestComplete solving and how is that benefiting you?** Creating and executing manual test cases Creating automation script suites for regression which helps in increasing the productivity of the team Generating test reports for analysis and planning Using cross browser testing feature to test the compatibility of the application on different browsers ### 5. I thought this was to compare testcomplete with TestProject. But it is just a testcomplete review! **Rating:** 3.5/5.0 stars **Reviewed by:** Kim H. | Software test analyst/test automation analyst **Reviewed Date:** July 17, 2021 **What do you like best about TestComplete?** Object repository, combination of windows, browser and device testing **What do you dislike about TestComplete?** Price is the big one. They have pretty much out priced themselves out of the market for many SME's. Some browser object recognition was difficult when I last used (may have improved since) support took a few days to respond to emails and there was no phone support even if you were prepared to pay more for it (as my employer at the time was) which meant if you got stuck on something there was a lag of several days in getting a response. Often when the response did arrive it felt like I was getting a 1st level support pre scripted response, and more than once their suggestion would be that I try something which my support request message had clearly stated I had already tried. Having said this I have not used it for a number of years so their support may be better or worse and the browser object recognition issues may also be better or worse now! Also creating exe files to reun on other machines using the testcomplete client/runner app (can't remember exactly what it was called) wasn't always straight forward and you had to spend more time than you wanted to debugging exe files which had been built following all of the documented support instructions. Also the c#.net syntax seems to be its own proprietary syntax and if you cannot figure out how to do something syntax wise, and can't get an answer from support you can't just google for it like you can if coding in Java and other languages as it's not standard. A developer commented that it appears to be a sort of mix between c#.net and c# script with some rules that were not either. **What problems is TestComplete solving and how is that benefiting you?** None at the moment as I am not using it currently. When I was using it I was testing windows amd browser apps. And that is one advantage it had over most other automation as it was reasonably possible to automate a test which used a windows app and a browser app. I still havent found another tool to do that, however as more and more apps are in the cloud it's becoming less and less necessary or useful to automate windows desktop apps anyway :-). Still there are times when it is great to just do something with your local is, , and then jump into the browser and what you do in the browser is dependant on what you did in the os, so it would still be nice to have that... ### 6. Great when it works **Rating:** 2.5/5.0 stars **Reviewed by:** Toni S. | Sr. QA Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about TestComplete?** TestComplete is a pretty robust automated testing tool. I've been using it for about 9 years. It does take some time to learn and unlike the salespeople push it to be plug and play or record and playback, there are some scripting skills needed to get your test scripts working consistently for regression testing. It's been a 9 year learning curve but I've gotten there. **What do you dislike about TestComplete?** Their license utility leaves little to be desired. The department in charge of licensing should take off the tin foil beanies and be a little less paranoid over their product. Believe me, it's not something worth pirating. Most anti-virus software blocks this license product and getting them to get along has been a nightmare. **Recommendations to others considering TestComplete:** Make sure your users are technical savvy. During my first training with TestComplete 9 years ago, it was very obvious that the sales team had sold the product as record and playback and that anyone can use it. The other participants in the training class were apparent business users and were not technically minded and were completely lost in the scripting instructions. **What problems is TestComplete solving and how is that benefiting you?** It's really beneficial for regression testing. However, the scripts have to be watched and adjusted for network fluctuations and delays added to accommodate. ### 7. Test Complete- The Gamechanger **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about TestComplete?** The best part is the Keyword Test option, where a beginner can directly record steps without scripting. Anyone can use this product to start their automation test journey. The methods provided are very convenient and user-friendly, which can be remembered easily. **What do you dislike about TestComplete?** Sometimes it takes time to detect the fields in the keyword test. The UI is a little congested. **Recommendations to others considering TestComplete:** Highly Recommended who want to automate faster. **What problems is TestComplete solving and how is that benefiting you?** I am automating UI and validating databases. Its much faster and convenient. ### 8. Director - Program management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about TestComplete?** API test automation and simulator automation **What do you dislike about TestComplete?** Not E2E view compared to other automation tools **Recommendations to others considering TestComplete:** team has used and did POC for hardware sales device automation and windows based appln **What problems is TestComplete solving and how is that benefiting you?** API , Sieble and few hardware automation ### 9. It has been very useful for us to perform performance tests as well as performance and interface **Rating:** 3.5/5.0 stars **Reviewed by:** Mikki M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2020 **What do you like best about TestComplete?** It has a fairly complete, powerful and intuitive interface so you don't need to be a programming expert to be able to use it without any problem, the fact that it allows me to perform different tests on my programs and developments is something of great help When I want to verify the proper functioning of my entire program in a much safer, more accurate, faster and more reliable way, the quality of the reports generated after performing the software analysis is quite complete and objective, which helps me make decisions. in a much faster way regarding how we are going to solve the problems detected in the best possible way without generating long delays in the final delivery of the software. **What do you dislike about TestComplete?** It has some errors that can affect the performance of this application during its use, especially slowing it down or even leaving the program frozen, which happens very frequently, the solution? As there is no other option than to restart the entire application and start the tests from scratch. **What problems is TestComplete solving and how is that benefiting you?** It has been very useful for us to carry out different tests both of operation and performance and interface for users in a fairly fast and simple way, so that we can be able to identify and correct existing errors in our applications in one much simpler and faster way instead of carrying out manual tests of our systems by members of our work team. ### 10. TestComplete **Rating:** 5.0/5.0 stars **Reviewed by:** Vineeth V. | Assistant Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2021 **What do you like best about TestComplete?** Easy to learn and use compared to Selenium or QTP. Optical Character Recognition . **What do you dislike about TestComplete?** Difficult to automate mainframe applications **What problems is TestComplete solving and how is that benefiting you?** We are able to automate desktop, web and mainframe applications with test complete. We were also able to automate database connections and was able to subsequently reduce the time taken for testing ## TestComplete Discussions - [What is TestComplete used for?](https://www.g2.com/discussions/what-is-testcomplete-used-for) - [Which Test automation tool to test WPF UI](https://www.g2.com/discussions/which-test-automation-tool-to-test-wpf-ui) - 1 upvote - [What is the workaround with SentinelOne av?](https://www.g2.com/discussions/37825-what-is-the-workaround-with-sentinelone-av) - 1 upvote - [What types of TestComplete licenses does SmartBear offer?](https://www.g2.com/discussions/what-types-of-testcomplete-licenses-does-smartbear-offer) - 1 upvote - [Does TestComplete integrate with defect tracking, source control management, or CI/CD tools?](https://www.g2.com/discussions/does-testcomplete-integrate-with-defect-tracking-source-control-management-or-ci-cd-tools) - 1 upvote ## TestComplete Features **Functionality** - Test Feedback - Test Variety - Emulation **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management** - Test History - Automation - Organization **Automation** - Organization - Reliability - Thoroughness **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top TestComplete Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,172 reviews) - [Ranorex Studio](https://www.g2.com/products/ranorex-studio/reviews) - 4.2/5.0 (243 reviews) - [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) - 4.3/5.0 (164 reviews)