--- title: Terryberry Reviews meta_title: 'Terryberry Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 191 reviews by the users' company size, role or industry to find out how Terryberry works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 191 scale: '5' date_modified: '2026-07-13' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Terryberry Reviews **Vendor:** Terryberry **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 191 ## About Terryberry Terryberry is a leading employee engagement and recognition platform that helps organizations build cultures where employees feel valued, connected, and motivated to do their best work. For more than 100 years, Terryberry has partnered with organizations around the world to strengthen workplace culture through meaningful recognition. Today, Terryberry delivers a modern, end-to-end employee experience platform that brings together employee recognition, symbolic and physical rewards, wellbeing, engagement surveys, analytics and reporting, and performance enablement in one unified solution. Terryberry empowers organizations to recognize employees for milestones, achievements, and everyday contributions while reinforcing company values through symbolic recognition, including service awards and meaningful physical keepsakes. In addition to symbolic awards, the platform offers a flexible global rewards marketplace with both digital and physical reward options, allowing organizations to align recognition with the moment and the message they want to send. Beyond recognition and rewards, Terryberry helps organizations support employee wellbeing and understand engagement over time. Wellbeing challenges, incentives, and engagement tools encourage participation and healthy behaviors, while built-in engagement surveys, analytics, and reporting provide visibility into participation levels, recognition behaviors, and engagement trends. These insights help HR and People teams measure impact and continuously improve their programs. Designed to support organizations of all sizes, Terryberry enables global workforces with configurable programs, seamless integrations, and expert guidance. The platform is trusted by HR, Total Rewards, Culture, and People teams to improve retention, reinforce culture, and deliver a more meaningful employee experience. With Terryberry, recognition goes beyond transactions — it creates lasting moments that employees remember. ## Terryberry Pros & Cons **What users like:** - Users value the **ease of use** of Terryberry, appreciating its user-friendly design and responsive support throughout the process. (6 reviews) - Users value the **responsive support** and seamless setup experience provided by Terryberry, ensuring a positive engagement process. (4 reviews) - Users praise Terryberry's **excellent customer support** , noting their quick responses and assistance throughout the setup process. (3 reviews) - Users appreciate the **flexibility and variety of gift cards** from Terryberry, catering to diverse employee interests and preferences. (3 reviews) - Users value the **easy recognition processes** offered by Terryberry, which significantly boosts employee motivation and engagement. (3 reviews) - Easy Setup (2 reviews) - Users appreciate the **user-friendly features** of Terryberry, making employee recognition and engagement effortless and effective. (2 reviews) - Gift Giving (2 reviews) - Users appreciate the **strong focus on recognition** and the supportive team at Terryberry for fostering engagement. (2 reviews) - Options (2 reviews) **What users dislike:** - Users feel the **limited options** and frequent stock issues can be frustrating when trying to make selections. (2 reviews) - Users report occasional **technical glitches** in Terryberry, though timely updates help mitigate the issues. (1 reviews) - Users feel the catalog presents a **cost to value imbalance** , suggesting improvements for better rewards alignment. (1 reviews) - Users find **inadequate filtering** frustrating, as out-of-stock items often appear in listings, causing disappointment. (1 reviews) - Users find the **uploading requirement for participant files** cumbersome, complicating the management of rewards and changes. (1 reviews) - Limited Points (1 reviews) - Users face persistent **login issues** that result in frequent crashes and require constant reloading of the website. (1 reviews) - Missing Features (1 reviews) - Points System Issues (1 reviews) - Reporting Issues (1 reviews) ## Terryberry Reviews ### 1. Seamless Onboarding and Employee Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn S. | Vice President Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** I use Terryberry for our employee recognition and engagement programs, and I find it seamless and extremely easy to use. I love that it allows us to provide points to recognize employees. The point system is great, and so far, we're totally in love with the Terryberry platform. I really like its functionality and the fact that it reminds me when I can provide points to employees. The transition from our homegrown system to Terryberry has been much better, and the initial setup was extremely easy with their assistance. Everything has been great so far, and I particularly enjoy how easy it is to train everyone to use it. **What do you dislike about Terryberry?** It’s a new program, but nothing to speak of. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry for our employee recognition and engagement program. It's seamless, extremely easy to use, and allows us to provide points to employees when they do something good, helping us recognize their efforts effectively. **Official Response from Nat Evans:** > We're thrilled to hear that you find Terryberry seamless and easy to use for your employee recognition and engagement programs. The point system and functionality are designed to make recognition simple and effective. ### 2. Great Recognition Vendor **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey N. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Terryberry?** Their products are complete, simple to implement, and provide really nice gifts for those reaching milestones or retiring. And they will customize their programs to fit your organization's needs. **What do you dislike about Terryberry?** I don't really have any dislikes, I've always had great success with Terryberry. **Recommendations to others considering Terryberry:** I would use Terryberry no matter which organization I was working for. **What problems is Terryberry solving and how is that benefiting you?** We wanted to implement something for service milestones that was better than just a plaque. And we didn't really have anything for retirees other than each one being handled individually. And we are using the program for other things such as gifts for attending the open enrollment benefits fair. ### 3. Great customization and support, but admin reporting needs a unified employee view **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Terryberry?** I love that we had the ability to customize the front opening homepage for our staff. We created a custom graphic that showcased an employee so it feels familiar to our staff. I also love the customer support we have. Kimi Griggs is our support specialist and she is amazing, so helpful and gets back to me so quick. **What do you dislike about Terryberry?** My biggest issue that I have had with terry berry is the interface and reporting for the admin on the account. My wish is for the ability to click on a persons name in the directory and be able to see everything associated with that person in one spot. All of the communication sent out, the awards that person has redeemed, when their next award will be sent out... having a comprehensive landing page for each person would be amazing. It's really hard when I am researching an account for someone who is claiming that they never recieved their award and I have to click multiple places to get to the communication, then click another link to see if they redeemed an award and then a whole other report to see tracking and when it was shipped. **What problems is Terryberry solving and how is that benefiting you?** Terryberry is helping us automate the service award notifications for employees who are receiving a gift for 25+ years of service. TerryBerry is also providing a catalogue of wonderful gifts to our staff. **Official Response from Nat Evans:** > We're glad to hear that you are enjoying the customization and support, and we appreciate the feedback about the admin reporting. We are constantly working to improve our platform and will definitely take your suggestions into consideration for future updates. ### 4. Effortless Employee Recognition and Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Terryberry?** I like the wide variety of options available for employees to cash in their points. We have a lot of people who enjoy buying things, and the gift cards are super popular. It's really valuable because our employees have different interests, and it's tough to reward them with something that everyone likes. By assigning them a dollar amount worth of points, they can buy whatever they want, which avoids disappointment and makes everyone happy. **What do you dislike about Terryberry?** My only issue is with having to upload an entire file of all participants each time someone joins or leaves the company, and having to upload a file to reward points rather than just being able to click on their profile and assign points that way. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry to conveniently recognize employees for their efforts, birthdays, and milestones. It solves the issue of diverse interests by letting employees cash in points for what they want, making recognition meaningful and personalized. ### 5. User-Friendly Platform, But Support Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Terryberry?** I like how easy the Terryberry platform is to use. I also value the new birthdays collection, the reporting features, and the rewards platform a lot. These features are important to me and I use all of them frequently. Switching to Terryberry from our homegrown platform was a positive change because Terryberry is user-friendly. The initial setup was very easy, thanks to working with Donna Belts, who was phenomenal in helping us get started. **What do you dislike about Terryberry?** The thing that I have the most problem with is not the platform itself; it's the Terryberry support. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry for recognition because it's user-friendly and easy to use compared to our old homegrown platform. I appreciate the rewards platform and reporting features. **Official Response from Nat Evans:** > We're glad to hear that you find our platform user-friendly and that you value the new features we've introduced. We apologize for any inconvenience you've experienced with our support and will work to improve in that area. ### 6. Too many negatives to justify **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Terryberry?** There is not much to say about what is best. **What do you dislike about Terryberry?** Very unreliable service. The gifts are often underwhelming, and the quality does not justify the prices. The selection is fairly average, and shipping is unpredictable at best. Delivery times are excessively long from the date of order to arrival. Shipping costs feel outrageously high for the level of service provided. To make matters worse, customer service is disappointing and unhelpful when issues arise. Overall, I would not recommend this company based on my experience. **What problems is Terryberry solving and how is that benefiting you?** None. **Official Response from Nat Evans:** > We apologize for your negative experience. Please contact our customer service team so we can address your concerns and improve your experience. ### 7. Great Employee Recognition Program with Room for a Smoother Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Bree M. | Director Of Marketing And Community Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Terryberry?** Terryberry provides a thoughtful and easy way to recognize employee milestones and achievements across the organization. Their platform helps support a culture of appreciation, and the service awards program is a meaningful way to celebrate tenure. The customization options for gifts and messaging help align recognition with our brand and values. Their customer service team has also been responsive and helpful during setup and implementation. **What do you dislike about Terryberry?** The interface can be a bit clunky and unintuitive, especially when trying to navigate the admin dashboard or customize recognition programs. It sometimes takes more clicks than necessary to complete a task. A cleaner, more streamlined user experience would make managing the platform much easier—especially for those who don’t use it daily. **What problems is Terryberry solving and how is that benefiting you?** Terryberry helps us solve the challenge of consistently recognizing and celebrating employee milestones across multiple locations. Before using the platform, anniversary acknowledgments and recognition efforts were handled manually, which made it difficult to maintain consistency and timeliness. With Terryberry, we now have a centralized and automated system for tracking work anniversaries, customizing awards, and delivering recognition messages. This not only saves time for our HR and communications teams but also reinforces a positive workplace culture where employees feel seen and appreciated. The platform helps us strengthen engagement and morale by making recognition a regular and visible part of our company culture. **Official Response from Nat Evans:** > We're thrilled to hear that you find our employee recognition program thoughtful and easy to use. We appreciate your feedback about the interface and will definitely take it into consideration for future improvements. Thank you for choosing Terryberry for your employee recognition needs! ### 8. Great Service Recognition, but Award Distribution Timing Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Miguel G. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** Recognize service for special milestones **What do you dislike about Terryberry?** Prompt timing of award distributions could improve **What problems is Terryberry solving and how is that benefiting you?** Solving the recognition gap with meaningful rewards making employees feel appreciated **Official Response from Nat Evans:** > Thank you for recognizing our great service for special milestones! We appreciate your feedback on the timing of award distributions and will work to improve in that area. ### 9. Great Products and Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia T. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** Great customer service and products. Love love **What do you dislike about Terryberry?** Shipping may take longer than usual.😔😒 **What problems is Terryberry solving and how is that benefiting you?** How to recognize employees **Official Response from Nat Evans:** > We're thrilled to hear that you love our products and customer service! We understand that shipping times can be frustrating, and we are constantly working to improve in that area. Thank you for your feedback, and we hope to continue providing you with excellent service. ### 10. Exceptional Support and Customization for Celebrating Milestones **Rating:** 4.5/5.0 stars **Reviewed by:** Alice L. **Reviewed Date:** February 04, 2026 **What do you like best about Terryberry?** I like how Terryberry is flexible and how they respond very fast. The support they provided throughout the whole process, from building the platform to launching it, was great. Setting up Terryberry was very easy, and I appreciated the support from day one, especially regarding how the platform was going to work and the options for gifting. **What do you dislike about Terryberry?** Nothing in particular. **What problems is Terryberry solving and how is that benefiting you?** Terryberry helps us recognize work anniversaries, offering different gift options based on years of service, which they tailored perfectly for us. **Official Response from Nat Evans:** > We're thrilled to hear that you found our support and customization exceptional. We strive to provide fast and flexible support to make the process as smooth as possible for our clients. ## Terryberry Discussions - [What is Workify used for?](https://www.g2.com/discussions/what-is-workify-used-for) - [View Terryberry pricing details and edition comparison](https://www.g2.com/products/terryberry/reviews/terryberry-review-7836095?section=pricing&secure%5Bexpires_at%5D=2026-07-16+00%3A55%3A37+-0500&secure%5Bsession_id%5D=5b8e3855-ddbc-4f5d-8b6b-cab86f12081d&secure%5Btoken%5D=a12f06cd2c66f85fb12e724e97364d0ba233544171e369e8676351205f248733&format=llm_user) ## Terryberry Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Azure Services](https://www.g2.com/products/microsoft-azure-services/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams Connector](https://www.g2.com/products/microsoft-teams-connector/reviews) - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [RedeApp](https://www.g2.com/products/redeapp-redeapp/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Global Payroll Suite](https://www.g2.com/products/workday-global-payroll-suite/reviews) ## Terryberry Features **Platform Content** - Education - Mobile Tools - Additional Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Basics** - Interoperability - Performance - Program Management **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Terryberry Alternatives - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,108 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (6,818 reviews) - [Motivosity](https://www.g2.com/products/motivosity/reviews) - 4.7/5.0 (3,421 reviews)