--- title: Terryberry Reviews meta_title: 'Terryberry Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 191 reviews by the users' company size, role or industry to find out how Terryberry works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 191 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Terryberry Reviews **Vendor:** Terryberry **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 191 ## About Terryberry Terryberry is a leading employee engagement and recognition platform that helps organizations build cultures where employees feel valued, connected, and motivated to do their best work. For more than 100 years, Terryberry has partnered with organizations around the world to strengthen workplace culture through meaningful recognition. Today, Terryberry delivers a modern, end-to-end employee experience platform that brings together employee recognition, symbolic and physical rewards, wellbeing, engagement surveys, analytics and reporting, and performance enablement in one unified solution. Terryberry empowers organizations to recognize employees for milestones, achievements, and everyday contributions while reinforcing company values through symbolic recognition, including service awards and meaningful physical keepsakes. In addition to symbolic awards, the platform offers a flexible global rewards marketplace with both digital and physical reward options, allowing organizations to align recognition with the moment and the message they want to send. Beyond recognition and rewards, Terryberry helps organizations support employee wellbeing and understand engagement over time. Wellbeing challenges, incentives, and engagement tools encourage participation and healthy behaviors, while built-in engagement surveys, analytics, and reporting provide visibility into participation levels, recognition behaviors, and engagement trends. These insights help HR and People teams measure impact and continuously improve their programs. Designed to support organizations of all sizes, Terryberry enables global workforces with configurable programs, seamless integrations, and expert guidance. The platform is trusted by HR, Total Rewards, Culture, and People teams to improve retention, reinforce culture, and deliver a more meaningful employee experience. With Terryberry, recognition goes beyond transactions — it creates lasting moments that employees remember. ## Terryberry Pros & Cons **What users like:** - Users value the **ease of use** of Terryberry, appreciating its user-friendly design and responsive support throughout the process. (6 reviews) - Users value the **responsive support** and seamless setup experience provided by Terryberry, ensuring a positive engagement process. (4 reviews) - Users praise Terryberry's **excellent customer support** , noting their quick responses and assistance throughout the setup process. (3 reviews) - Users appreciate the **flexibility and variety of gift cards** from Terryberry, catering to diverse employee interests and preferences. (3 reviews) - Users value the **easy recognition processes** offered by Terryberry, which significantly boosts employee motivation and engagement. (3 reviews) - Easy Setup (2 reviews) - Users appreciate the **user-friendly features** of Terryberry, making employee recognition and engagement effortless and effective. (2 reviews) - Gift Giving (2 reviews) - Users appreciate the **strong focus on recognition** and the supportive team at Terryberry for fostering engagement. (2 reviews) - Options (2 reviews) **What users dislike:** - Users feel the **limited options** and frequent stock issues can be frustrating when trying to make selections. (2 reviews) - Users report occasional **technical glitches** in Terryberry, though timely updates help mitigate the issues. (1 reviews) - Users feel the catalog presents a **cost to value imbalance** , suggesting improvements for better rewards alignment. (1 reviews) - Users find **inadequate filtering** frustrating, as out-of-stock items often appear in listings, causing disappointment. (1 reviews) - Users find the **uploading requirement for participant files** cumbersome, complicating the management of rewards and changes. (1 reviews) - Limited Points (1 reviews) - Users face persistent **login issues** that result in frequent crashes and require constant reloading of the website. (1 reviews) - Missing Features (1 reviews) - Points System Issues (1 reviews) - Reporting Issues (1 reviews) ## Terryberry Reviews ### 1. Seamless Onboarding and Employee Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn S. | Vice President Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** I use Terryberry for our employee recognition and engagement programs, and I find it seamless and extremely easy to use. I love that it allows us to provide points to recognize employees. The point system is great, and so far, we're totally in love with the Terryberry platform. I really like its functionality and the fact that it reminds me when I can provide points to employees. The transition from our homegrown system to Terryberry has been much better, and the initial setup was extremely easy with their assistance. Everything has been great so far, and I particularly enjoy how easy it is to train everyone to use it. **What do you dislike about Terryberry?** It’s a new program, but nothing to speak of. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry for our employee recognition and engagement program. It's seamless, extremely easy to use, and allows us to provide points to employees when they do something good, helping us recognize their efforts effectively. **Official Response from Nat Evans:** > We're thrilled to hear that you find Terryberry seamless and easy to use for your employee recognition and engagement programs. The point system and functionality are designed to make recognition simple and effective. ### 2. Great Recognition Vendor **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey N. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Terryberry?** Their products are complete, simple to implement, and provide really nice gifts for those reaching milestones or retiring. And they will customize their programs to fit your organization's needs. **What do you dislike about Terryberry?** I don't really have any dislikes, I've always had great success with Terryberry. **Recommendations to others considering Terryberry:** I would use Terryberry no matter which organization I was working for. **What problems is Terryberry solving and how is that benefiting you?** We wanted to implement something for service milestones that was better than just a plaque. And we didn't really have anything for retirees other than each one being handled individually. And we are using the program for other things such as gifts for attending the open enrollment benefits fair. ### 3. Great customization and support, but admin reporting needs a unified employee view **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Terryberry?** I love that we had the ability to customize the front opening homepage for our staff. We created a custom graphic that showcased an employee so it feels familiar to our staff. I also love the customer support we have. Kimi Griggs is our support specialist and she is amazing, so helpful and gets back to me so quick. **What do you dislike about Terryberry?** My biggest issue that I have had with terry berry is the interface and reporting for the admin on the account. My wish is for the ability to click on a persons name in the directory and be able to see everything associated with that person in one spot. All of the communication sent out, the awards that person has redeemed, when their next award will be sent out... having a comprehensive landing page for each person would be amazing. It's really hard when I am researching an account for someone who is claiming that they never recieved their award and I have to click multiple places to get to the communication, then click another link to see if they redeemed an award and then a whole other report to see tracking and when it was shipped. **What problems is Terryberry solving and how is that benefiting you?** Terryberry is helping us automate the service award notifications for employees who are receiving a gift for 25+ years of service. TerryBerry is also providing a catalogue of wonderful gifts to our staff. **Official Response from Nat Evans:** > We're glad to hear that you are enjoying the customization and support, and we appreciate the feedback about the admin reporting. We are constantly working to improve our platform and will definitely take your suggestions into consideration for future updates. ### 4. Effortless Employee Recognition and Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Terryberry?** I like the wide variety of options available for employees to cash in their points. We have a lot of people who enjoy buying things, and the gift cards are super popular. It's really valuable because our employees have different interests, and it's tough to reward them with something that everyone likes. By assigning them a dollar amount worth of points, they can buy whatever they want, which avoids disappointment and makes everyone happy. **What do you dislike about Terryberry?** My only issue is with having to upload an entire file of all participants each time someone joins or leaves the company, and having to upload a file to reward points rather than just being able to click on their profile and assign points that way. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry to conveniently recognize employees for their efforts, birthdays, and milestones. It solves the issue of diverse interests by letting employees cash in points for what they want, making recognition meaningful and personalized. ### 5. User-Friendly Platform, But Support Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Terryberry?** I like how easy the Terryberry platform is to use. I also value the new birthdays collection, the reporting features, and the rewards platform a lot. These features are important to me and I use all of them frequently. Switching to Terryberry from our homegrown platform was a positive change because Terryberry is user-friendly. The initial setup was very easy, thanks to working with Donna Belts, who was phenomenal in helping us get started. **What do you dislike about Terryberry?** The thing that I have the most problem with is not the platform itself; it's the Terryberry support. **What problems is Terryberry solving and how is that benefiting you?** I use Terryberry for recognition because it's user-friendly and easy to use compared to our old homegrown platform. I appreciate the rewards platform and reporting features. **Official Response from Nat Evans:** > We're glad to hear that you find our platform user-friendly and that you value the new features we've introduced. We apologize for any inconvenience you've experienced with our support and will work to improve in that area. ### 6. Too many negatives to justify **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Terryberry?** There is not much to say about what is best. **What do you dislike about Terryberry?** Very unreliable service. The gifts are often underwhelming, and the quality does not justify the prices. The selection is fairly average, and shipping is unpredictable at best. Delivery times are excessively long from the date of order to arrival. Shipping costs feel outrageously high for the level of service provided. To make matters worse, customer service is disappointing and unhelpful when issues arise. Overall, I would not recommend this company based on my experience. **What problems is Terryberry solving and how is that benefiting you?** None. **Official Response from Nat Evans:** > We apologize for your negative experience. Please contact our customer service team so we can address your concerns and improve your experience. ### 7. Great Employee Recognition Program with Room for a Smoother Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Bree M. | Director Of Marketing And Community Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Terryberry?** Terryberry provides a thoughtful and easy way to recognize employee milestones and achievements across the organization. Their platform helps support a culture of appreciation, and the service awards program is a meaningful way to celebrate tenure. The customization options for gifts and messaging help align recognition with our brand and values. Their customer service team has also been responsive and helpful during setup and implementation. **What do you dislike about Terryberry?** The interface can be a bit clunky and unintuitive, especially when trying to navigate the admin dashboard or customize recognition programs. It sometimes takes more clicks than necessary to complete a task. A cleaner, more streamlined user experience would make managing the platform much easier—especially for those who don’t use it daily. **What problems is Terryberry solving and how is that benefiting you?** Terryberry helps us solve the challenge of consistently recognizing and celebrating employee milestones across multiple locations. Before using the platform, anniversary acknowledgments and recognition efforts were handled manually, which made it difficult to maintain consistency and timeliness. With Terryberry, we now have a centralized and automated system for tracking work anniversaries, customizing awards, and delivering recognition messages. This not only saves time for our HR and communications teams but also reinforces a positive workplace culture where employees feel seen and appreciated. The platform helps us strengthen engagement and morale by making recognition a regular and visible part of our company culture. **Official Response from Nat Evans:** > We're thrilled to hear that you find our employee recognition program thoughtful and easy to use. We appreciate your feedback about the interface and will definitely take it into consideration for future improvements. Thank you for choosing Terryberry for your employee recognition needs! ### 8. Great Service Recognition, but Award Distribution Timing Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Miguel G. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** Recognize service for special milestones **What do you dislike about Terryberry?** Prompt timing of award distributions could improve **What problems is Terryberry solving and how is that benefiting you?** Solving the recognition gap with meaningful rewards making employees feel appreciated **Official Response from Nat Evans:** > Thank you for recognizing our great service for special milestones! We appreciate your feedback on the timing of award distributions and will work to improve in that area. ### 9. Great Products and Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia T. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Terryberry?** Great customer service and products. Love love **What do you dislike about Terryberry?** Shipping may take longer than usual.😔😒 **What problems is Terryberry solving and how is that benefiting you?** How to recognize employees **Official Response from Nat Evans:** > We're thrilled to hear that you love our products and customer service! We understand that shipping times can be frustrating, and we are constantly working to improve in that area. Thank you for your feedback, and we hope to continue providing you with excellent service. ### 10. Exceptional Support and Customization for Celebrating Milestones **Rating:** 4.5/5.0 stars **Reviewed by:** Alice L. **Reviewed Date:** February 04, 2026 **What do you like best about Terryberry?** I like how Terryberry is flexible and how they respond very fast. The support they provided throughout the whole process, from building the platform to launching it, was great. Setting up Terryberry was very easy, and I appreciated the support from day one, especially regarding how the platform was going to work and the options for gifting. **What do you dislike about Terryberry?** Nothing in particular. **What problems is Terryberry solving and how is that benefiting you?** Terryberry helps us recognize work anniversaries, offering different gift options based on years of service, which they tailored perfectly for us. **Official Response from Nat Evans:** > We're thrilled to hear that you found our support and customization exceptional. We strive to provide fast and flexible support to make the process as smooth as possible for our clients. ### 11. Effortless Employee Recognition, Despite Stock Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan G. **Reviewed Date:** January 14, 2026 **What do you like best about Terryberry?** I like most that it's easy to order. We have a great rep that reaches out, and her communication is great. She pretty much does all the follow-up, and we don't have to worry about it. **What do you dislike about Terryberry?** Sometimes things can be out of stock, which can be a little frustrating. It's important to make sure that items people pick are in stock or not listed in the catalogs. **What problems is Terryberry solving and how is that benefiting you?** Terryberry saves us time by reaching out to caregivers to show our appreciation, helping retain them in our company. **Official Response from Nat Evans:** > Thank you for your feedback. We're happy to hear that your rep provides excellent communication and takes care of the follow-up for you. We understand the frustration of items being out of stock and will work on better inventory management to address this issue. ### 12. User-Friendly App That Works for All Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Raquel D. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Terryberry?** I appreciate there is an app that is user friendly for all employees. **What do you dislike about Terryberry?** The challenges can be misleading as to acknowledging the legitimacy of the user's progress. **What problems is Terryberry solving and how is that benefiting you?** Terryberry is helping our business keep everyone united as one organization despite being in different locations. **Official Response from Nat Evans:** > It's great to hear that Terryberry is helping your business stay united despite different locations. We are committed to providing solutions that bring teams together. ### 13. Very fluid a and cohesive **Rating:** 5.0/5.0 stars **Reviewed by:** Andres A. | Regional Service Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Terryberry?** I like the level of support it can provide upper management in identifying and resolving associate concerns. It bridges a line of communication for staff that would otherwise feel uncomfortable speaking to direct reports or sharing their ideas in a public setting. **What do you dislike about Terryberry?** I think some of the interface can be revamped to create a more user friendly experience **What problems is Terryberry solving and how is that benefiting you?** Bridging a line of communication between employee and upper management ### 14. Terrberry is Nutrition for Your Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Executive Vice President, Talent Development and Colleague Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Terryberry?** As a midsized business, it is of great value to us; ease of use, tremendous support and rapid response from competent professionals, and it involves seamless customization to our needs and values. **What do you dislike about Terryberry?** No reservations about the Company or the product. **What problems is Terryberry solving and how is that benefiting you?** The most impactful solution is that the platform allows our global company to acknowledge others worldwide for the effort and behaviors that matter to us as an organization. Embedded in our Company intranet, what we call our Community, colleagues can share comments in real-time from customers, clients, colleagues and global supply chain partners. It has kept recognition energy alive and at high levels. We value team recognition and individual recognition. Because of the easy-to-use platform, we brought two merged companies with similar values and beliefs. We shared what was good about each of them, helping the two companies become one faster, with more appreciation for the other with positive energy. ### 15. A fantastic recognition program with lots of options and a helpful team! **Rating:** 5.0/5.0 stars **Reviewed by:** Tashauna R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Terryberry?** Terry Berry's GiveAWow product is a fantastic software to address any and all employee recognition and engagement needs a company has. There are a lot of different features to choose to include or leave out, depending on your needs and your company. Their programs are really easy and user-friendly. In addition to the great software, I really appreciate the team. Everyone I have worked with at Terry Berry has been fantastic - very helpful, informative, and kind! **What do you dislike about Terryberry?** Sometimes there are technical glitches or limitations, but Terry Berry seems to address technical issues in a timely manner. They also seem to be constantly working on software feature updates, which is nice! Those updates should be communicated a bit better, however. **What problems is Terryberry solving and how is that benefiting you?** We use Terry Berry's GiveAWow program for peer-to-peer recognition, service milestone awards, birthday posts, and various surveys can be delivered via the Recognition Mailbox feature. All of these things being in one place makes it a lot easier for our team to use and see everything. The reporting helps us better understand recognition and morale trends within each department or level as well. ### 16. Motivating Team with Terryberry **Rating:** 5.0/5.0 stars **Reviewed by:** Pat E. | Accounting Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Terryberry?** Keeping my staff interested and motivated is my biggest concern as a team manager. For this, Terryberry is the ideal solution. Recognization and awards are made simple by its various features and user-friendliness. The support team is always on hand to assist with any issues, and the customer service is superb. **What do you dislike about Terryberry?** There might be bugs or technical restrictions with Terryberry, but from what Ive seen, they fix any problems right away. By consistently delivering updates with new features, they also show a dedication to always developing their programme, which is fantastic to see. To make sure people are aware of the changes, it would be advantageous if they increased their communication with reference to these upgrades. **What problems is Terryberry solving and how is that benefiting you?** Colleagues can share real-time feedback from clients, customers, coworkers, and international supply chain partners on our companys intranet, known as our Community. The recognition energy on this platform has been effectively maintained at a high level. We give equal weight to team and individual honours. Due to the platforms user-friendliness and ability to integrate two merging businesses with comparable values and ideals, it was made possible. We were able to draw attention to the benefits of each business, facilitating a speedier and easier transition while creating respect and enthusiasm for one another. **Official Response from Nat Evans:** > Thank you for your feedback. We understand the importance of consistent updates and communication regarding new features. We will take your suggestion into consideration as we continue to enhance our program. ### 17. Suitable program that rewards our employees **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Terryberry?** I enjoy that the program is mostly managed by them and we don't have a lot of admin work/hours put into managing it. It's a simple platform. We chose Terry Berry over others for our Years of Service program mostly due to the fact that we could limit it to physical items,so us and our employees would avoid paying taxes on what they receive. It works for what we wanted to accomplish. **What do you dislike about Terryberry?** We've had a lot of login issues with our website. Often the site crashes and you have to reload it. I also wish there was a buy up option for points, so if an employee was short, they'd be able to get what they want. There is a lot of items on the site, but we would always enjoy more options. **What problems is Terryberry solving and how is that benefiting you?** Gifting our employees for their years of service. Everyone gets rewarded and everyone gets the same amount depending on their years, which makes the program fair to all our employees and takes the responsibility off of manager's to remember and find a gift. **Official Response from Nat Evans:** > We're glad to hear that you find our program easy to manage and that it meets your needs for rewarding your employees' years of service. ### 18. Great program to reward team member retention! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Terryberry?** Our team loves to be recognized for their years of service (retention) with a Terryberry award! We launched this program a few years ago and it has become something anticipated by our team! It helps us put action to our appreciation. It's wonderful that team members can select their gift from a catalog, so they can choose something they will personally enjoy. As a company, we got to establish at what service intervals we would offer service awards, and what dollar range for each level. This has helped us to budget and reward our team! **What do you dislike about Terryberry?** Our only wishlist item was that there were even more reward options. It seems like there are certain categories that have a strong presence, but we think there could be other, more diverse options to offer in each dollar range. **What problems is Terryberry solving and how is that benefiting you?** Team member retention is definitely a focus for everyone these days. Our years of service awards through Terryberry help us celebrate, reward and acknowledge team members for their great loyalty to our company. ### 19. Tackling new adventures together **Rating:** 5.0/5.0 stars **Reviewed by:** Daniella M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Terryberry?** I feel very supported by everyone at Terryberry. I'm new at this job, and new at working with a recognition program so I'm extra needy :) I never feel silly for asking questions and I feel comfortable reaching out to anyone on any team from finance to reporting. **What do you dislike about Terryberry?** The only hiccups we have had is in the billing department. But the TerryBerry staff have been thoughtful, helpful, and collaborative in tackling the issues we have been having. **What problems is Terryberry solving and how is that benefiting you?** So many of our employees are remote and living around the world. This system has brought connection and excitement around recognition for those that are not 'near' each other. Its easy to use and well received overall. ### 20. TerryBerry Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Terryberry?** What I like most about Terryberry is the focus on Recognition and their commitment to improving the platform. Terryberry does a great job at helping an organization develop a culture of recognition. Other great benefits to the service are the webinars they host with excellent guest spots helping fill in the learning gaps on recognizing your employees. **What do you dislike about Terryberry?** I believe there is still some work to be done on the rewards catalog when it comes to cost to value. The most recent upgrade is a great start though and Terryberry is always willing to work with their clients to do what is best for them. **What problems is Terryberry solving and how is that benefiting you?** Terryberry provides an excellent tool for fostering a culture of recognition. Employee involvement continues to improve as employees recognize each other. Our employees enjoy using the platform! ### 21. Pretty good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Terryberry?** Friendly customer service, reasonably easy-to-use portal, good selection of redemption gifts, and overall system reliability. **What do you dislike about Terryberry?** Portal features somewhat lacking compared to competitors, lack of intuitiveness in gift redemption process, occasional technical problems that can take a while (and multiple attempts) to resolve. **What problems is Terryberry solving and how is that benefiting you?** We need a platform to manage our recognition efforts, and Terryberry largely accomplishes that goal. We're looking to make some adjustments to point tiering and redemption options later this year. ### 22. Very Nice Awards Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Terryberry?** The customer service team is very good. I rarely have any issues and things run very smooth with little to know issues. **What do you dislike about Terryberry?** The admin website is outdated and not very user friendly. The website could use alot of updating the features and functions. **Recommendations to others considering Terryberry:** I highly recommend them **What problems is Terryberry solving and how is that benefiting you?** We have solved the issue of our employees not finding a gift. Terryberry offers a wide range of options. ### 23. Nice products, great for client gifts **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany A. | Sr People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Terryberry?** I like the high quality items they have and the catalog is very eye appealing **What do you dislike about Terryberry?** It takes a while to actually get the catalog you need as the download links don't actually work very well. **What problems is Terryberry solving and how is that benefiting you?** Streamlined for our employees to pick out a gift, high quality items that can be branded if needed **Official Response from Nat Evans:** > Thank you for your feedback! We're glad to hear that you like the high quality items and find the catalog appealing. We apologize for the inconvenience with the download links and will work to improve that process. ### 24. Design team was great and easy to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Jolynn L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Terryberry?** My account reps at TerryBerry were very responsive and worked well together as a team. We worked with Michelle Nedved to redesign our anniversary awards this year. She helped me with design ideas and artwork. Then Crystal Smith helped with the order, making sure we received it in time for our awards dinner. Very happy with the new designs and the whole process! **What do you dislike about Terryberry?** No downside I can think of - my experience was great! **What problems is Terryberry solving and how is that benefiting you?** We needed updated designs for our anniversary awards and Terryberry provided some great ideas and worked with us to create unique awards. ### 25. We have been working with TerryBerry for 2.5 years now as a large global organization. **Rating:** 3.5/5.0 stars **Reviewed by:** Madison G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Terryberry?** As an admin, you can manage virtually everything yourself! **What do you dislike about Terryberry?** A lot of feedback we have shared over the years has not been addressed. (Funding issues, reports failing). Sounds like they will be addressed soon though. **What problems is Terryberry solving and how is that benefiting you?** Engaging employees through recognition. We see almost all employees and managers using the site and get very positive feedback. ### 26. Great reward and recognition platform **Rating:** 4.0/5.0 stars **Reviewed by:** kara j. | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Terryberry?** Great peer to peer recognition as well as top recognition and easy points distribution **What do you dislike about Terryberry?** A couple of small quirks with administration **What problems is Terryberry solving and how is that benefiting you?** Employee engagement and using points to incentivize ### 27. Great Customer and Sales Service **Rating:** 5.0/5.0 stars **Reviewed by:** Krista G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Terryberry?** The personal affect that every single person had on creating a program meaningful for all of our employees **What do you dislike about Terryberry?** Only downside was the length of time to get the program right. **What problems is Terryberry solving and how is that benefiting you?** Employee engagement which has been huge for our company. The personal effect on every single email is amazing! ### 28. A rocky start but smooth sailing now! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Terryberry?** The program is simple - not a lot of complicated steps and it's great for our manufacturing team that doesn't use computers since they provide catalogs for ordering as well. **What do you dislike about Terryberry?** The aesthetic of the catalog and website could be better - it's a bit basic and outdated looking. **What problems is Terryberry solving and how is that benefiting you?** Terryberry is helping us show appreciation for our employee's commitment to our company. ### 29. Retirement and Service Awards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Terryberry?** Response time. Terryberry is quick at responding and taking care of any issues or questions. **What do you dislike about Terryberry?** Availability is sometimes an issue and delays happen. **What problems is Terryberry solving and how is that benefiting you?** Benefits are...we have a contact person and not just some customer service person. Issues are resolved quickly. ### 30. Excellent Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Terryberry?** The team at Terryberry is helpful, attentive, responsive, and kind. They go above and beyond in all that they do. **What do you dislike about Terryberry?** The online invoicing system is a little frustrating, but that is due to Captcha, not Terryberry. **What problems is Terryberry solving and how is that benefiting you?** We needed an easier way to recognize our team members and Terryberry has done just that. They have provided us with excellent options and an online portal where you can place orders, pay invoices, request help, etc. ### 31. Old school **Rating:** 1.5/5.0 stars **Reviewed by:** Paola F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Terryberry?** Typical milestone option with several different gift options **What do you dislike about Terryberry?** Old school, employees do not get the full value of the gift, costly, no ease of use with a platform specific for employees and/or admins. **What problems is Terryberry solving and how is that benefiting you?** quick way to send our milestone awards to employees ### 32. Wonderful Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlynn H. | HR Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Terryberry?** The customer service. They are incredible and always willing to help. Their communication skills are what really sells the company for us. I can email them, even a few hours before our portfolios are ready and they respond and fix any of my issues instantly. **What do you dislike about Terryberry?** The only thing I can think of is nit-picky. I wish the system would remove my old file when I upload a new updated file so that it doesn't have the potential of causing a mix-up. My customer service agent didn't make any mistakes, but we are all human and the more we can minimize the potential for mistakes to be made, the better! **Recommendations to others considering Terryberry:** I recommend having a meeting with your chain of people in TerryBerry. They're wonderful! **What problems is Terryberry solving and how is that benefiting you?** The portal, this system has made my job so much easier by giving my employees a direct link and being able to reset their passwords myself. ### 33. Review of Terryberry **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Terryberry?** Easy to reward and recognize employees in an automated way. **What do you dislike about Terryberry?** Have not experienced anything we don't like yet. **What problems is Terryberry solving and how is that benefiting you?** Automates the process. ### 34. Best idea ever for your staff **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Terryberry?** Easy to use! Excellent service and the gifts are amazing! All of my employees have been extremely happy with the gifts they receive. If there is any questions, I get immediate responses from the company. **What do you dislike about Terryberry?** I have not come across any downfalls at this time. Everything has been handled in a timely manner, and I have not had any issues or concerns. I would recommend this company to anyone **What problems is Terryberry solving and how is that benefiting you?** The problem that are being solved is employee appreciation in the office. They have made it extremely easy to acknowledge my staff and thank them for their time at that office. ### 35. It provides us with a series of functions to create a committed team. **Rating:** 5.0/5.0 stars **Reviewed by:** Stefania L. | Generalista de RR. HH., Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Terryberry?** -It allows us to maximize productivity through recognition and rewards that help to execute projects continuously. -Allows us to reward our employees for their excellent work and job performance and enhance the work experience. **What do you dislike about Terryberry?** In general, nothing scares me about this platform; we can make gifts for birthdays, anniversaries, retirement, and professional achievements and create a points plan for each person to choose their prize. **What problems is Terryberry solving and how is that benefiting you?** It is the best way to motivate our employees to continue working, carry out challenges that improve the workflow and encourage our team to continue growing professionally and personally. ### 36. The Terryberry team was awesome. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Terryberry?** The program was easy to set up with input from their team. The entire staff Terryberry staff was responsive and collaborative. **What do you dislike about Terryberry?** We experienced one glitch during the program launch. The team was very responsive and fixed the issue immediately. **What problems is Terryberry solving and how is that benefiting you?** The one implementation issue we had was fixed quickly at the beginning. ### 37. Create a greater commitment of your employees with rewards that help improve job performance. **Rating:** 5.0/5.0 stars **Reviewed by:** Maite S. | Director de proyectos de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Terryberry?** It is a great solution to improve the performance of our employees, which is ideal for creating a better workforce, executing projects and tasks without any inconvenience and increasing the collaboration of each one. **What do you dislike about Terryberry?** We have not had any problems using its functions, it has been an essential tool to give rewards that motivate our employees to continue growing and improving at work. **What problems is Terryberry solving and how is that benefiting you?** It has not only allowed us to give incentives but also to share opinions about the work of our most outstanding employees, also to give prizes for birthdays, anniversaries and more. ### 38. Employee Appreciation for Individual Preference **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon B. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Terryberry?** What I like most about Terryberry is that it allows the employee to choose a gift of appreciation that matches their personal wants, interests, or needs. **What do you dislike about Terryberry?** The only downside that I can think of is that when a gift is selected, the box doesn't always have the person's name on it to know who it belongs to. **Recommendations to others considering Terryberry:** Products are high quality, ship quickly and allow personal choice by employees. **What problems is Terryberry solving and how is that benefiting you?** In an organization that was not celebrating or recognizing anniversaries in the past, Terryberry has allowed us to take the step forward in showing our appreciation, but in a meaningful way to the employee. Instead of choosing a trinket, or a shirt, or a pin to give our employees, we are providing them with the choice of their anniversary gift and having that be something that they can use in their daily lives that is relevant to their needs. ### 39. A program employees truly enjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew F. | Vice President of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Terryberry?** This program has great service from Terryberry and employees truly appreciate the program because they get something from the company they can use and not toss in a drawer and never see again. **What do you dislike about Terryberry?** There is nothing to dislike about this program. The employer can select gifts in price ranges that meet their program budget. Terryberry does all the work and we get the "thank you" from the employee. **Recommendations to others considering Terryberry:** My best recommendation is that I used Terryberry for 15 years at my last job and when asked to set up a program at my current job, Terryberry was the first place I called. **What problems is Terryberry solving and how is that benefiting you?** Recognition of employee service to the company and ability to show our appreciation to long-term employees. Terryberry provides a program that requires very little of my time. ### 40. Terry Berry Review **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn F. | V, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Terryberry?** The software is easy to use, both for the end-user and administrators. Easy to give and view recognitions company-wide and excellent back end reports that can be customized. **What do you dislike about Terryberry?** The "showcase" function did not really work as I had hoped for. This is very minor, but the "Give A WOW" button is not obvious or intuitive on the website, and it is its main function. **Recommendations to others considering Terryberry:** Terry Berry is an easy to use program, with an excellent catalogue of awards. They are very flexible to meet varying requirements for a program and provide good support services when needed. I like the back end reports for administrators and how customizable they were. **What problems is Terryberry solving and how is that benefiting you?** TerryBerry gives the organization an easy way for leaders and peers to provide positive feedback and thanks to others. We have tied it to our HSE program to help improve engagement. ### 41. Terryberry is a great company and a pleasure to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2020 **What do you like best about Terryberry?** Terryberry makes sure everything goes smoothly and easily. They have great customer service and are very flexible to meet the company's needs. Terryberry is very competitive to others. **What do you dislike about Terryberry?** Shipping charges arent built into the gift prices so at times can be hard to budget. They work with you though to help find ways to reduce shipping costs and we appreciated all the work arounds they did. **Recommendations to others considering Terryberry:** If you want a company that is professional and easy to work with Terryberry is the way to go! **What problems is Terryberry solving and how is that benefiting you?** They sent out reminders, certificates, etc. They helped with time-consuming duties that I was gladly able to relinquish to them. They are very accomodating and will do their best to fulfill special requests that come up. **Official Response from Sarah Murray:** > Thank you so much for your feedback! We strive to make recognizing your employees as easy as possible and I am glad we are hitting that mark! Thanks for choosing Terryberry for your recognition program! ### 42. Appreciate employees in their own love language. **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle C. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Terryberry?** The representatives are available to answer questions in a timely manner. **What do you dislike about Terryberry?** I have not found anything that I dislike as of yet. **What problems is Terryberry solving and how is that benefiting you?** Recognizing employees celebrating milestones including 25 years of service. ### 43. Highly reccommend **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy G. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Terryberry?** Great customer service, responds very quickly to your needs **What do you dislike about Terryberry?** so far I have not found anything I dislike **What problems is Terryberry solving and how is that benefiting you?** No problems they have helped me with some custom orders ### 44. HR Director **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Terryberry?** They respond timely. The platform is easy to use so employees to select their own special gift. **What do you dislike about Terryberry?** Gift selection is limited based on what award packages are selected. The transition to new reps could have been smoother. **What problems is Terryberry solving and how is that benefiting you?** Employee recognition for years of service. Employees are able to choose their own gift which is more meaningful to them. ### 45. Great Recognition System, awesome customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Terryberry?** The functionality and appearance. The different ways to recognize. The points! The partnership with Ashley DiNorcia and Sari Hughes. **What do you dislike about Terryberry?** Lots of errors in reporting/funding and we don't see them until a user sends us the error. Terryberry unfornately takes a while to fix most of the errors. It seems like WE find the errors and Terryberry isn't seeing them until we tell them. **What problems is Terryberry solving and how is that benefiting you?** Auto upload, SSO login. Such a great team we work with at Terryberry. Ashley is ON IT and very responsive. She is getting all our bugs worked out. ### 46. Great Customer Service Experience All Around! **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia P. | Manager,Training and Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Terryberry?** Program Flexibility and the willingness of the team to assist and work with you **What do you dislike about Terryberry?** There isn't anything I dislike, there are a lot of other modules/programs that they offer that I'd like to try, but nothing about what I use is lacking **Recommendations to others considering Terryberry:** Make sure that when selecting anniversary awards you get a good mix of products - **What problems is Terryberry solving and how is that benefiting you?** I was looking for a less expensive alternative and one that would move us toward a paperless experience. While we aren't 100% paperless (no fault of Terryberry it's the culture) we are much closer and the program is working very well. ### 47. Great product, Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Terryberry?** Will & Michele were very helpful in updating our recognition pins and providing examples and suggestions. It made the experience very smooth and hassle free. **What do you dislike about Terryberry?** There were no dislikes. It was a very smooth process. **What problems is Terryberry solving and how is that benefiting you?** We updated our logo and therefore our recognition pins. Terryberry made the process very simple. ### 48. Excellent Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa G. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Terryberry?** Very friendly staff, and they are always looking to help with any new awards I want to bring forward. **What do you dislike about Terryberry?** For some employee's who do not use a computer it's a little bit of organizing involved to have them all use one computer in the office but it does to work we haven't not had any issues. **Recommendations to others considering Terryberry:** If you are thinking about it, reach out I have not been disappointed **What problems is Terryberry solving and how is that benefiting you?** During COVID we could not have a Christmas party, therefore I worked with my team at TerryBerry and we were able to do gifts for all the staff members and have some shipped directly to their house. ### 49. WILL ALWAYS USE TERRY BERRY **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Terryberry?** They are so responsive! I love having a rep that **What do you dislike about Terryberry?** Nothing, love the company. I have used them before at another company. **What problems is Terryberry solving and how is that benefiting you?** They are willing to work with you on cost issues, which in turn helps out budget. ### 50. Easy to Use, Quick Customer Service! **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah O. | Administrative Services Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Terryberry?** I enjoy the user portal - it is easy to use and makes product selection effortless. I also enjoy customer support. They are quickly reachable through email and are prompt to reply. **What do you dislike about Terryberry?** The diversity of products - I wish there were more innovative, new-market items for selection. I think it would be beneficial to increase product offerings that way people have a greater choice. **What problems is Terryberry solving and how is that benefiting you?** We were not solving any problems but working towards enhancing the user experience. Before last month, I did not know the user portal existed and the Terry Berry support team took time to walk me through it's navigation and usage. ## Terryberry Discussions - [What is Workify used for?](https://www.g2.com/discussions/what-is-workify-used-for) - [View Terryberry pricing details and edition comparison](https://www.g2.com/products/terryberry/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A26%3A21+-0500&secure%5Bsession_id%5D=0d6d3a66-9b6f-49f8-a852-0da6a77ddb5d&secure%5Btoken%5D=c0904cb1e2deb634c2823d996cc5ee5774db5c0102256db9f33e4d9c1717e640&format=llm_user) ## Terryberry Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Azure Services](https://www.g2.com/products/microsoft-azure-services/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams Connector](https://www.g2.com/products/microsoft-teams-connector/reviews) - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [RedeApp](https://www.g2.com/products/redeapp-redeapp/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Global Payroll Suite](https://www.g2.com/products/workday-global-payroll-suite/reviews) ## Terryberry Features **Platform Content** - Education - Mobile Tools - Additional Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Basics** - Interoperability - Performance - Program Management **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Terryberry Alternatives - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,193 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (6,819 reviews) - [Motivosity](https://www.g2.com/products/motivosity/reviews) - 4.7/5.0 (3,426 reviews)