The comprehensive AD integration and the ability to fully control user management through tenfold and largely automate it. The management of assigned resources is intuitive and provides a clear overview. Additionally, the in-depth options in the automation processes allow for targeted customization to meet individual requirements and the integration of additional systems. The support responds quickly, reliably, and solution-oriented. Also noteworthy is the economical licensing design: A rule set for exceptions can be defined to manage test users, service accounts, and administrator accounts without consuming licenses. Review collected by and hosted on G2.com.
The nesting of the menu navigation is somewhat confusing in places, requiring a certain amount of familiarization time. Additionally, the sometimes very brief error messages make independent troubleshooting difficult in case of errors. Another weakness lies in the synchronization of permissions with the connected third-party systems: When a synchronization is manually initiated, a transparent progress display is sometimes missing, even though the process can take some time depending on the system's scope. Review collected by and hosted on G2.com.