Reliable conversational ai for regulated industries. It has exceptional orchestration capabilities and advanced guardrail layers and its outstanding in its traceability and it is easy for our development team to trace mistakes and debug issues. This level of transparency is absolutely essential for guaranteeing that our AI agents are production ready for enterprise use and safe for our customers. his allows us to leverage state-of-the-art generative models while maintaining strict control over the conversation flow. We run on Genesys and use Teneo for voice and chat.

The level of customizable developer functionalities it offers is unmatched. I particularly like how it works with LLM, without us being dependent on a particular LLM which derisks our strategy. Review collected by and hosted on G2.com.

The learning curve for the linguistic modeling language can be a bit steep initially, but the control it provides is worth it. Review collected by and hosted on G2.com.