# TenantCloud Reviews **Vendor:** TenantCloud **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 283 ## About TenantCloud TenantCloud transforms property management by centralizing rent collection, tenant screening, and professional accounting in one seamless interface. Available to try for free, it’s the intuitive, high-efficiency platform designed to help landlords and property managers automate the tedious and focus on growth.' ## TenantCloud Pros & Cons **What users like:** - Users commend the **ease of use** of TenantCloud, appreciating its user-friendly design for both tenants and landlords. (71 reviews) - Users love the **centralized property management** features of TenantCloud, simplifying tasks from invoicing to maintenance requests. (45 reviews) - Users praise the **fantastic customer support** of TenantCloud, highlighting quick responses and knowledgeable assistance when needed. (32 reviews) - Users love the **automated rent collection** feature of TenantCloud, simplifying payments and enhancing landlord efficiency. (31 reviews) - Users appreciate the **ease of use and modern interface** in TenantCloud, along with its effective reports and dashboards. (26 reviews) - Payment Ease (25 reviews) - Payment Management (21 reviews) - Users value the **ease of tenant management** in TenantCloud, appreciating its comprehensive and user-friendly features. (21 reviews) - Lease Management (20 reviews) - Organization (19 reviews) **What users dislike:** - Users are frustrated with the **missing features** in TenantCloud, making essential tasks unnecessarily complicated and time-consuming. (26 reviews) - Users find the **poor usability** of TenantCloud frustrating, needing time to navigate its non-intuitive interface. (20 reviews) - Users report **payment issues** with TenantCloud, struggling with manual payments and delayed processing times. (19 reviews) - Users are frustrated with the **high costs** for essential features and limitations in the software's usability. (17 reviews) - Users find the **lease management cumbersome** due to transaction fees, editing difficulties, and poor notification systems. (14 reviews) - Users find the **limited customization options** in TenantCloud restrictive, especially for reports and listing websites. (14 reviews) - Expensive (12 reviews) - Not User-Friendly (12 reviews) - Poor Navigation (12 reviews) - Navigation Issues (11 reviews) ## TenantCloud Reviews ### 1. A Solid Property Mangement Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Marty S. | Technical Solutions Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about TenantCloud?** I appreciate the integrations with TenantCloud from listing my apartment units when they are available to the ease in accepting applications and doing background checks. **What do you dislike about TenantCloud?** The payment gateway fees are too high. I don’t want to absorb this cost myself, and I also don’t want to pass it along to my tenants. **What problems is TenantCloud solving and how is that benefiting you?** Tenant Cloud provides a single platform for landlords to allow tenants to do everything required when renting a property to filing an application, background checks, signing a lease, an opening a maintenance requests. As a landlord, it helps me connect quickly with my tenants and vendor providers to schedule maintenance and pest control services effectively. As a landlord that does not reside near the rental units, it allows me to manage the property remotely, removing the physical paperwork by using digital signatures and leases, payment acceptance, bookkeeping, expense management and managing maintenance requests and approvals. ### 2. Streamlined and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | Owner/manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TenantCloud?** I've been using Tenantcloud for over 6 months now and have come to really enjoy the ability to do everything, all in one place. Previously, I was having to manage properties in one platform, advertise in another, and store documents in the cloud. With Tenantcloud, I can do it all in one place. Additionally, I can invite tenants directly from the app when I am mobile, or work from the desktop if I am in the office. As a midsize property management company, I get the efficiency and streamlined ease of use without paying through the roof! **What do you dislike about TenantCloud?** While the accounting is a perk and works (yes, it works), it could use a lot of work. For example, you have to process fees/payments one at a time rather than being able to process all at once by "selecting all". While this may seem minimal, it is a literal time killer having to process each transfer individually once a month. Additionally, the reconciliation tab isn't a huge help, so it would be nice to hide it all together. **What problems is TenantCloud solving and how is that benefiting you?** Managing all properties all in one place alongside account tracking, payments, and on demand user statements. I was having to do all that individually and reconcile each month individually prior to moving over to TenantCloud. ### 3. Affordable, User-Friendly Solution for Small Landlords **Rating:** 5.0/5.0 stars **Reviewed by:** Angie A. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TenantCloud?** TenantCloud is a solid, affordable property management platform that’s especially well-suited for small landlords and investors. It makes rent collection easy with online payments, offers a clean tenant portal for maintenance requests and communication, and keeps leases and documents organized in one place. While it doesn’t have the advanced accounting tools larger portfolios may need, it’s user-friendly, cost-effective, and a great option for owners who want simple, efficient property management without the overwhelmIing. **What do you dislike about TenantCloud?** TenantCloud has some drawbacks to consider. While it’s affordable and easy to use, many users find the accounting and reporting tools fairly basic, making it less ideal for larger or more complex portfolios. Customer support can be slow at times, and several useful features—like tenant screening—require paid add-ons. The mobile app works, but it’s more limited than the desktop version. Overall, it’s best suited for small landlords rather than growing property managers who need advanced tools. **What problems is TenantCloud solving and how is that benefiting you?** Overall day to day organization. ### 4. Easy property management solution for Individual Investors or Management Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TenantCloud?** I like that tenantcloud has everything under one roof. I can screen tenants, I can market vacancies, I can manage the properties, collect rent, and management maintenance under one solution. The tenants can access me easily and it makes management of properties much easier. **What do you dislike about TenantCloud?** The payment processing isn't the best. It takes almost 7 days to receive money once a tenant pays. It also takes 7 days for owners to receive money once I send them the money. I think the payment processing time could be improved. Also, the maintenance screen is a little clunky. It is hard to navigate through all of the maintenance requests if you have many open requests at one time. **What problems is TenantCloud solving and how is that benefiting you?** It is single solution that allows me to operate a complete property management company. It is solving everything that I need to do with managing properties ### 5. Very Easy To Use Software + Tenants Love The Smartphone App **Rating:** 5.0/5.0 stars **Reviewed by:** Vince P. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2021 **What do you like best about TenantCloud?** We like how it allows free wire transfers for rent payments. The software is very easy to use and simple. Our Tenants say using the app on the phone was very easy to set up and get the hang of. We've used the software to now list a property and it just made the whole process very streamlined from online applications, pasting a lease agreement we liked to already use in the software for tenants to sign, and even allowed them to digital sign. For the price and ease of use, i think we'll be sticking with them and I've began using it personally and for business. **What do you dislike about TenantCloud?** Have to manually add each expense and cant add bulk expenses or invoices. **What problems is TenantCloud solving and how is that benefiting you?** Easy to collect rent and automatically adds fees if tenant is late which helped us a lot versus in the past we had to keep coordinating this with tenant and often times waived the fee just to at least get rent collected. With the software we just keep adding fees and eventually they just violate their lease if they dont pay which has helped to handle the increased number of tenants we now have. ### 6. Tenantcloud for a small rental property owner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about TenantCloud?** The absolute best feature is the price. Second to the price, Tenantcloud is easy to use, and allow me to easily keep track of my rental property income and expenses. It allows me as a small rental property owner to have a professional appearance. **What do you dislike about TenantCloud?** Although I can do all the transactions one by one, I would like the ability to download my bank statement to excel, manipulate and assign income and expenses to certain properties and easily upload that to tenantclound straight from an excel spreadsheet. I would also like to have the option to display my screens in formats that better suit me. e.g. Be able to change The default display options **Recommendations to others considering TenantCloud:** For the price, you can not beat Tenantcloud **What problems is TenantCloud solving and how is that benefiting you?** I have 10 rental properties and it was becoming a bit too much to keep track of the income and expenses associated with each. Tenantcloud is making that easier for me. ### 7. I manage multiply properties for multiple people and have used TenantCloud for all properties. **Rating:** 5.0/5.0 stars **Reviewed by:** Casey L. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about TenantCloud?** connecting with Tenants for online payments and applications. Help center does respond and are helpful. I have submitted a few ideas and some have become available. **What do you dislike about TenantCloud?** Background checks are not great. I also wish when I use a filter in accounting or leads that when I go back after looking at something it keeps the filter that I want. I also have to go back and filter. I also have multiple accounts and wish I could love into to my multiple accounts at once on my computer in different tabs.. So I have to constantly have to log out and back in. **What problems is TenantCloud solving and how is that benefiting you?** tenants love to pay online and automated payments. ### 8. Easy rent collection with automated invoices and fast payouts! **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy K. | Co-Owner, Solara Residential, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TenantCloud?** TenantCloud makes rent collection very easy! I like that credit card fees are passed along to the tenant automatically and that I can automate monthly invoices on specific days of the month. Payouts are fast. **What do you dislike about TenantCloud?** Nothing at the moment, it is working like I want it to work. **What problems is TenantCloud solving and how is that benefiting you?** Rent collection. It's automatically billed every month and any fees are passed along to the tenant, but it also allows tenants to pay via credit card, which at least one of my tenants has requested. ### 9. User-Friendly Tool for Small Landlords **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about TenantCloud?** I use TenantCloud to manage my two rental properties, and it's been a great tool. It keeps applications, lease, payments, and tenant communication all in one place. Online rent collection is especially convenient and makes tracking payments easy. For small landlords who want an affordable way to manage properties without complicated software, it works really well. The initial setup was very easy because the platform walks you through most of the key steps, making onboarding fairly smooth. **What do you dislike about TenantCloud?** The interface can feel a little cluttered at times and some features take a bit of trial and error to figure out. **What problems is TenantCloud solving and how is that benefiting you?** I use TenantCloud to manage rental properties, consolidating applications, leases, payments, and tenant communication. Online rent collection is especially convenient and makes tracking payments easy. It's an affordable tool for small landlords that works well without complicated software. ### 10. All-in-One Property Management Made Simple and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Bance B. | Operation & Project Coordinator, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about TenantCloud?** What I like best about TenantCloud is how it keeps everything in one place and it makes managing properties, tenants, and payments much more organized and efficient. **What do you dislike about TenantCloud?** One thing I dislike about TenantCloud is the limited integrations. it doesn’t always connect smoothly with other tools, which can make some workflows less efficient. **What problems is TenantCloud solving and how is that benefiting you?** TenantCloud helps centralize property management tasks like tenant communication, payments, and maintenance tracking, which improves overall performance and efficiency in my daily workflow. ## TenantCloud Discussions - [What is TenantCloud?](https://www.g2.com/discussions/what-is-tenantcloud) - 1 comment, 1 upvote - [When are you going to update the lease portion? This is your Biggest weak spot.](https://www.g2.com/discussions/when-are-you-going-to-update-the-lease-portion-this-is-your-biggest-weak-spot) - 1 comment, 1 upvote - [What is TenantCloud used for?](https://www.g2.com/discussions/what-is-tenantcloud-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/tenantcloud-what-software-do-property-managers-use) - 1 comment - [What is the best software for landlords?](https://www.g2.com/discussions/tenantcloud-what-is-the-best-software-for-landlords) - 2 comments - [View TenantCloud pricing details and edition comparison](https://www.g2.com/products/tenantcloud/reviews/tenantcloud-review-4458848?section=pricing&secure%5Bexpires_at%5D=2026-05-19+08%3A24%3A25+-0500&secure%5Bsession_id%5D=beff9c32-69fe-4c4b-bf4c-84a3869b1ee0&secure%5Btoken%5D=037db4bc00dd13e20cd8f803c54c79aa9cd7de623e9825479c44860c48dfe30d&format=llm_user) ## TenantCloud Integrations - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) ## TenantCloud Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Platform Interoperability** - Pre-Built Connectors **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Platform Performance** - Reporting **Platform Branding** - Operability - Brand Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top TenantCloud Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (258 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (609 reviews)