Edward Patrick A.
EA
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Great product, great customer support, and very intuitive user-interface"
5/5
What do you like best about TenantCloud?

The interface is very intuitive and easy to use. I know that because I barely had to train my assistant (a lady in her 60s) on how to use it. But what I most appreciate is the customer support. They respond within 30 minutes and basically always solve the issue. Also, I truly feel like they're a part of my team. We have calls every few months and I tell them about features I need to help me run my real estate business better. For example, I mentioned that I needed one central place to see all my leases and they mentioned that other people had the same issue. Within a few months, they introduced that feature. It's quite affordable as well. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

The search function is really poor. Also, I need the Tasks feature to be better because I don't think they understand how useful/important that feature is for managing your team/property managers. I constantly assign tasks to my PM and I need it to have better functions. My applicants have struggled to pay for/do screening reports. The property/expenses reports need better filtering functions as well. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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