
The interface is very intuitive and easy to use. I know that because I barely had to train my assistant (a lady in her 60s) on how to use it. But what I most appreciate is the customer support. They respond within 30 minutes and basically always solve the issue. Also, I truly feel like they're a part of my team. We have calls every few months and I tell them about features I need to help me run my real estate business better. For example, I mentioned that I needed one central place to see all my leases and they mentioned that other people had the same issue. Within a few months, they introduced that feature. It's quite affordable as well. Review collected by and hosted on G2.com.
The search function is really poor. Also, I need the Tasks feature to be better because I don't think they understand how useful/important that feature is for managing your team/property managers. I constantly assign tasks to my PM and I need it to have better functions. My applicants have struggled to pay for/do screening reports. The property/expenses reports need better filtering functions as well. Review collected by and hosted on G2.com.