G2

Perri O.

Mid-Market (51-1000 emp.)

10/14/2026

"A strategic, relationship-driven partner with deep CX and analytics expertise"

5/5

What do you like best about TELUS Digital?

TELUS Digital puts real effort into the partnership. Our partner lead is responsive and proactive about intros, account mapping and co-hosted events, which has helped us build relationships with their client teams. Their analytics and optimization practice, which grew out of WillowTree, brings strong technical skills and a consultative approach. They also bring a broad set of capabilities (digital strategy, CX, data and AI) and long-standing client relationships, so they’re well placed to support customers through the full transformation journey rather than a single project. Review collected by and hosted on G2.com.

What do you dislike about TELUS Digital?

Because TELUS Digital is large and has grown through acquisitions, it can take time to find the right stakeholders and decision-makers across business units. Review collected by and hosted on G2.com.

What problems is TELUS Digital solving and how is that benefiting you?

TELUS Digital helps us reach enterprise clients who need both a platform and a services partner to get value from it. Pairing their delivery and CRO expertise with our product gives customers a clearer path to measurable outcomes. For us, that means better-qualified joint opportunities, stronger account access, and a partner who can carry implementation and ongoing optimization work. Review collected by and hosted on G2.com.