It operates like any website or software program out there. Other DMS/CRM systems in the past seemed to have specific auto functions/operations that had a long learning curve. However, Tekion operates in a way where any person can jump in and use reasoning to find what they need. I was around when we changed from Reynolds & Reynolds to CDK, and now from CDK to Tekion. This switchover was way faster. Review collected by and hosted on G2.com.

So far, the support. If a ticket ends up needing to be opened, it then takes a while. Call-in process is also not efficient. Tekion is not a certified provider for every manufacturer. For example, BMW will not integrate OEM leads into Tekion because they are not on their list. Review collected by and hosted on G2.com.