Recommendations to others considering Tech Partner:
The client must be prepared and know exactly what they want for their project. The more detail they offer Tech Partner, the better they can help. Review collected by and hosted on G2.com.
What problems is Tech Partner solving and how is that benefiting you?
We needed support to revamp our complete technological systems, including phone and cloud systems and hardware equipment. We were looking for a company to upgrade and monitor our IT requirements. Tech Partner provides remote and on-site managed IT services for our company. Initially, we had several meetings with the team to explain what we wanted to accomplish. We discussed the project's technical aspects regarding our phone and cloud-based systems. Prior to engaging with Tech Partner, we had issues with our phone systems, and some text messages weren't delivered. Tech Partner has recommended different services for our company.
Our company has unique needs, and Tech Partner supports all our departments in a different way. The team has upgraded our IT infrastructure, including computers. Additionally, Tech Partner provides phishing training and sends monthly reports regarding IT security. Tech Partner offers technical support through a ticketing system. Tech Partner understands our needs and has a great ticketing system. Tech Partner has fixed our phone system issues. Review collected by and hosted on G2.com.