--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4009 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4009 scale: '5' date_modified: '2026-07-06' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # TeamViewer Reviews **Vendor:** TeamViewer **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,009 ## About TeamViewer TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ## TeamViewer Pros & Cons **What users like:** - Users love the **ease of use** of TeamViewer, quickly connecting with clients and scheduling meetings effortlessly. (518 reviews) - Users appreciate the **ease of use** of TeamViewer, valuing its reliable connections and intuitive interface for remote access. (428 reviews) - Users value the **ease of use** of TeamViewer, enjoying reliable access for seamless remote support and control. (343 reviews) - Users highlight the **easy access** of TeamViewer, enabling seamless remote control and support across devices. (278 reviews) - Users value the **seamless remote access** provided by TeamViewer, enabling efficient collaboration and problem-solving from anywhere. (277 reviews) - Users value the **easy remote access** TeamViewer provides, facilitating seamless support and collaboration with clients. (266 reviews) - Reliability (261 reviews) - File Transfer (164 reviews) - Access Ease (161 reviews) - Easy Setup (155 reviews) **What users dislike:** - Users experience **connection issues** with TeamViewer, particularly during slow or unstable internet conditions, impacting performance. (180 reviews) - Users experience **connectivity issues** with TeamViewer due to performance drops on slow connections and account requirement hassles. (146 reviews) - Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to other options available. (138 reviews) - Users experience **slow performance** during weak internet connections, affecting usability and loading times despite updates. (135 reviews) - Users frequently experience **remote access issues** with TeamViewer, including connection failures and confusing control panels. (119 reviews) - Missing Features (91 reviews) - Poor Connectivity (87 reviews) - Limited Features (82 reviews) - Slow Loading (82 reviews) - Not User-Friendly (72 reviews) ## TeamViewer Reviews ### 1. User-Friendly with Robust Remote Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TeamViewer?** its very user friendly and have so many features which help the users to connect with the remote device. **What do you dislike about TeamViewer?** frequently session gets disconnected, so it gives bad impression. **What problems is TeamViewer solving and how is that benefiting you?** it helps me to connect remotely with my clients. so it saves my time and efforts to visit the client place. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your review of TeamViewer. We’re glad to hear that TeamViewer’s ease of use and features help you support your clients more efficiently. We’re sorry about the session disconnections you’ve experienced. Our team would be happy to help look into this so you can enjoy a more stable connection. If you’d like support, our Community at https://community.teamviewer.com/ is always available to assist. We appreciate your feedback and hope to keep improving your experience. Best, Ying/TeamViewer ### 2. Very good connection and speed processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** February 18, 2026 **What do you like best about TeamViewer?** practicality, speed in setting up connections **What do you dislike about TeamViewer?** like everything, I have nothing to say , **What problems is TeamViewer solving and how is that benefiting you?** I easily connect with those who are experiencing difficulties with industrial systems and automation. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating! We´re happy to read that TeamViewer is helping you easily connect with those experiencing difficulties with industrial systems and automation. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 3. Everything is fine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 11, 2026 **What do you like best about TeamViewer?** very clear safjslkadfjkslajfklsdjfsklaö **What do you dislike about TeamViewer?** different versions kösladhjlkösadjgklsadjfklsdjfk **What problems is TeamViewer solving and how is that benefiting you?** fdksjk lsjfklsdjfklsdjfk sldjfsdfjffffffffffff ffff **Official Response from Ying Qin:** > Hi There, Thank you for your feedback! We’re glad to hear you find TeamViewer clear and easy to use. We also appreciate your note about the different versions. Your input helps us understand where improvements can make a difference. Best, Ying/TeamViewer ### 4. helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** February 26, 2026 **What do you like best about TeamViewer?** very helpful in my business and informational **What do you dislike about TeamViewer?** unable to get incontact with someone when i have questions. **What problems is TeamViewer solving and how is that benefiting you?** at this time there is no problems **Official Response from Valeria Di Prisco:** > Hello TeamViewer user Thank you for choosing TeamViewer for your remote access solution! We want to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. Hope to see you there in the TeamViewer Community! Best, Valeria/TeamViewer ### 5. Teamviewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Kalidaspandian R. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about TeamViewer?** Faster connection. And no glitches found. Current version is easy to implement and use and they offering a lot of features. Team viewer is part of my work and I am using it daily to resolve huge number of issues. **What do you dislike about TeamViewer?** I faced an issue in Teamviewer account. I can't able to login for 1 week of time and after that tech support from teamviewer resolved that issue. I mean I didn't get a quicker response from them. **What problems is TeamViewer solving and how is that benefiting you?** It saves my time by resolving all kind of software issues. **Official Response from Valeria Di Prisco:** > Hello Kalidaspandian, Thank you for your rating and for sharing your experience with us. We appreciate you bringing up the situation you experienced with our support team. Your feedback is extremely important to us, and we will ensure it reaches the right team. Likewise, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 6. affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 29, 2026 **What do you like best about TeamViewer?** quick connection and interface that allows choosing **What do you dislike about TeamViewer?** Advertising messages and elaborate panel **What problems is TeamViewer solving and how is that benefiting you?** Remote support **Official Response from Ying Qin:** > Hi there, Thank you for your feedback! We’re glad to hear that the quick connection and easy-to-use interface are supporting your remote support needs. We also appreciate your feedback, which is valuable as we continue improving the overall user experience. Thanks again for sharing your thoughts! Best, Ying/TeamViewer ### 7. excellent product!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** March 02, 2026 **What do you like best about TeamViewer?** the complexity of its functions!! the alternatives for use **What do you dislike about TeamViewer?** nothing to comment!! everything it has is excellent!! **What problems is TeamViewer solving and how is that benefiting you?** remote clients. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your feedback! We're glad to hear that you enjoy TeamViewer’s wide range of features and flexible usage options. It’s great to know everything is working well for you. Supporting remote clients smoothly is exactly what TeamViewer aims to do, so we’re happy it’s helping your workflows! All the best, Valeria/TeamViewer ### 8. Excellent control, access, and management of uninterrupted connection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** October 09, 2025 **What do you like best about TeamViewer?** Your security in login control as a private password configuration, which is easy to manage **What do you dislike about TeamViewer?** What do I need to add to each machine that has TeamViewer to provide technical support, since if I try without adding it, it gives me an error? **What problems is TeamViewer solving and how is that benefiting you?** Not being able to access other machines to provide support until I add them, which is somewhat tedious, since due to my license I have to deactivate and activate remote access to the machines I need to access, instead of being able to enter their provided ID and password. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your review. We are happy that you are using TeamViewer to work remotely! Regarding your comment about your need for technical support, you can access it: - As a license owner, you can contact our support team via this link: https://www.teamviewer.com/en/global/support/customer-support/ - As a private user, you can visit our TeamViewer Community at https://community.teamviewer.com, where you can share detailed information of your request with us. All the best, Valeria/TeamViewer ### 9. Anywhere Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Donavan D. | Training Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about TeamViewer?** I love the fact that you can remotely access staff laptops from anywhere in the world to help troubleshoot any issues. **What do you dislike about TeamViewer?** I feel like we need to be able to have 1 single ID at all times and just not share it with anyone. instead of different IDs everytime one wants to connect. **What problems is TeamViewer solving and how is that benefiting you?** Its solving hybrid office set ups for us, as we now moving into the future of working from home, applications like Teamviewer helps alot in terms of being able to help support staff members whenever they run into any issues. **Official Response from Valeria Di Prisco:** > Hello Donavan, Thank you for sharing! It’s wonderful to hear that TeamViewer is helping your team stay connected and supported in a hybrid work setup. We're glad it makes remote support easier as you move into the future of working from home! Wish you a great day and all the best. Valeria/TeamViewer ### 10. Quick solutions without leaving my post! **Rating:** 3.5/5.0 stars **Reviewed by:** Ary M. | Data Entry Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about TeamViewer?** TeamViewer enables me to get technical assistance in seconds. Just provide the ID and connect to my system to fix configuration issues, errors, or questions. It's quite helpful when something goes wrong and I don't have to explain everything step-by-step. **What do you dislike about TeamViewer?** Sometimes, if the internet is unstable, the connection may be slow. It would also be beneficial to have a clearer way to know who to connect with and how. **What problems is TeamViewer solving and how is that benefiting you?** I use it when I'm having issues with the data entry system or with blocked archives. The support team accesses my panel, resolves the issue, and I can continue working without losing time. **Official Response from Valeria Di Prisco:** > Hello Ary, Thank you for your rating and support. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Likewise, to help you get started more smoothly with TeamViewer, we invite you to visit the following link, where you’ll find a helpful user guide designed to make your experience easier. https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 11. Remote sessions stay consistent even under weak internet **Rating:** 4.5/5.0 stars **Reviewed by:** Alex T. | Technical Support Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about TeamViewer?** For me, the best part of TeamViewer is that my sessions work well even when the network is poor. It is great for those in remote places because they don’t have to worry about regularly losing their connection. It helps the session stay smooth and uninterrupted when it lasts a longer period. If the person on the other end gets confused or clicks something wrong, it’s simple to start guiding them. **What do you dislike about TeamViewer?** What bothers me is that the game gets very slow whenever we turn on high quality graphics. While checking design work, we may have to see it on the designer’s computer, and the compressed copy makes it more difficult to judge the colors and sharpness. Because we had to repeat some actions or request screenshots after the session, it took more time than we planned. **What problems is TeamViewer solving and how is that benefiting you?** With TeamViewer, we are able to help people who have difficulties using technology. We should take over and do the tasks ourselves instead of leading them through step by step. It prevents errors and saves time since fixing them later would be even more time-consuming. It has made it much easier to address basic requests, especially for those who are still getting used to the company’s systems. **Official Response from Valeria Di Prisco:** > Hello Alex, Thank you for your review and for sharing your experience with TeamViewer. Happy to hear that TeamViewer helps you with your daily tasks, even if it gets slow when you have to work on high quality graphics. We want to invite you to join the TeamViewer Community at https://community.teamviewer.com, where you can exchange ideas with other users and ask any troubleshooting questions. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 12. Reliable and Robust Remote acess solution for my Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek B. | Devops Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about TeamViewer?** Teamviewer allows us to quickly and securely connect to another device and take control. We can provide quick remote support to our clients and users. It is very easy to set up and is available for all devices and I can quickly enter my partner's ID and get access to their devices. One of my favorite features is to handle multiple support session requests at once and it is easy to switch. **What do you dislike about TeamViewer?** The only issue I encounter is the connectivity issue as everything depends on our network strength and end-user network strength. if there is a connectivity issue on any end, it makes the session very slow and it starts lagging. **What problems is TeamViewer solving and how is that benefiting you?** We are able to provide remote assistance to our clients and customers quickly and efficiently with TeamViewer. We don't need to be physically present to experience the issue that client is facing. We can simply get access to their devices and experience the issue on our end and quickly resolve the issues. I find it highly secure and reliable and it gives a trust that the connections are secure. ### 13. Effortless to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about TeamViewer?** Ease of use, useful for technical purposes to support customers and also useful internally for IT support purposes **What do you dislike about TeamViewer?** None so far, some problems at renewal time **What problems is TeamViewer solving and how is that benefiting you?** Provide an useful tool to provide remote support to our end users **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your positive review! We’re glad to hear that TeamViewer is helping you to support your customer-facing technical needs as well as your internal IT operations. We also appreciate your feedback regarding the renewal process and will be sure to pass it along. Thanks for relying on TeamViewer. Best, Valeria/TeamViewer ### 14. Extremely Easy to Understand and Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TeamViewer?** Extremely easy to understand an d navigate **What do you dislike about TeamViewer?** The colour palette could be better ,so I think **What problems is TeamViewer solving and how is that benefiting you?** I think it can help be remotely access my gadgets from anywhere **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience with TeamViewer! We’re glad to hear that you find the platform easy to understand and navigate; ease of use is one of the core aspects we focus on to ensure a smooth remote access experience. We also appreciate your feedback regarding the color palette. Visual design is an important part of usability, and suggestions like yours help us continue improving the overall user experience. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 15. Stable, User-Friendly, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2026 **What do you like best about TeamViewer?** It is stable and user friendly easy to use **What do you dislike about TeamViewer?** It has High price will recommend to reduce the cost **What problems is TeamViewer solving and how is that benefiting you?** Reduces travel time troubleshooting can be done without travelling reduce downtime **Official Response from Ying Qin:** > Hi TeamViewer user, We’re pleased to hear that TeamViewer has been stable, user‑friendly, and easy to use. It’s rewarding to know that TeamViewer helps you troubleshoot remotely while saving time and minimizing downtime. We also hear your concerns about pricing and will be sure to pass this feedback along to our team as we continue improving our offerings. We appreciate your support. Best, Ying/TeamViewer ### 16. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 06, 2026 **What do you like best about TeamViewer?** easy to use easy for the clients to use and navigate **What do you dislike about TeamViewer?** slow since the new interface has been released **What problems is TeamViewer solving and how is that benefiting you?** The slowness **Official Response from Valeria Di Prisco:** > Hi TeamViewer user, Thank you for your review. It is great to hear that you find TeamViewer easy to use and that it is also simple for your clients to navigate. That ease of use is a key benefit for remote support. We understand your concern about the slower performance since the new interface was released. When experiencing slow connections, ensure both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may also improve performance. We hope these tips will help you in future connections. Best, Valeria/TeamViewer ### 17. Effortless Remote Support with TeamViewer **Rating:** 4.5/5.0 stars **Reviewed by:** Nilay R. **Reviewed Date:** December 16, 2025 **What do you like best about TeamViewer?** I use TeamViewer for solving issues for my clients, and I handle any problem related to hardware. It's a very good application, and the initial setup was very easy. **What do you dislike about TeamViewer?** I think TeamViewer is best for now but it just needs some schedule features. **What problems is TeamViewer solving and how is that benefiting you?** I use TeamViewer for solving hardware issues for my clients. **Official Response from Ying Qin:** > Hi Nilay, Thank you for sharing your experience with TeamViewer! It’s great to hear that TeamViewer has made it easy for you to support your clients, especially with hardware‑related issues. The quick setup and ability to jump straight into a remote session are exactly the kinds of efficiencies TeamViewer is designed to deliver. Your note about scheduling features is appreciated as well — insights like this help highlight where the workflow could be even smoother. We’re glad TeamViewer is helping you work efficiently and support your clients with confidence. Best, Ying/TeamViewer ### 18. Technical Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 13, 2026 **What do you like best about TeamViewer?** very convenient in remote support and manage device. **What do you dislike about TeamViewer?** it's very lagging when remote. got to improve. **What problems is TeamViewer solving and how is that benefiting you?** NA **Official Response from Ying Qin:** > Hi there, Thanks for sharing your feedback on G2. We are glad to hear that TeamViewer is convenient for remote support and device management, as this is exactly what many users rely on it for day to day work. We are sorry to hear that the remote connection felt laggy. In many cases, checking the network stability on both ends and adjusting the quality and speed settings during a session can help improve performance. Thanks again for taking the time to leave a review. Best, Ying/TeamViewer ### 19. Best Team Viewer **Rating:** 5.0/5.0 stars **Reviewed by:** Amit R. | Recruitment Exceutive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** What I like best about TeamViewer is how simple and reliable it is for remote access. Even if I’m not very technical, I can easily connect to another computer and help someone out, whether they are sitting in the next room or in another country. **What do you dislike about TeamViewer?** Sometimes the connection can be slow depending on the internet, and the paid version is a bit expensive for small users. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer helps me solve the problem of distance. I can access computers remotely and support colleagues without being physically present. This saves time, reduces travel, and makes work much more flexible. **Official Response from Valeria Di Prisco:** > Hello Amit, Thank you for your rating Happy to hear that you found TeamViewer simple and reliable, even for a non-technical person. Therefore, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 20. Product is dependable and meets my needs to support my clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** December 02, 2025 **What do you like best about TeamViewer?** Dependable performance, ease of use with stored connection capability to minimize confusion for my older clients **What do you dislike about TeamViewer?** The original (legacy) interface worked just fine. I've adapted to the new interface but cannot find meanigfull benefits it provides from the legacy product. **What problems is TeamViewer solving and how is that benefiting you?** It minimizes unnecessary visits to a client. Makes my time more efficient while providing good service to my clients, **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you so much for sharing your experience with us. It's great to know that reliable performance and a user-friendly design can have a significant impact on your daily activities, especially when supporting clients who value simplicity. Likewise, we understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer ### 21. like old interface of last connections **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** May 06, 2026 **What do you like best about TeamViewer?** works well works well works well works well **What do you dislike about TeamViewer?** saved connections not so easyt to connect to like old interface **What problems is TeamViewer solving and how is that benefiting you?** . **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thanks for sharing your feedback. It is great to hear that TeamViewer works well for you and supports your remote access needs reliably. Easy and dependable connections are exactly what we aim to deliver. We understand that saved connections may feel less intuitive compared to the old interface. To make this easier, we invite you to check our user guide, which walks through the current setup and workflows step by step: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 22. Effortless Remote Access That Makes Work Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen Babu D. | Packaged App Development Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about TeamViewer?** This tool is very helpful, much like MS Teams. It allows me to easily access machines that are far away, making remote work much more convenient. **What do you dislike about TeamViewer?** I really appreciate how fast it is when I access machines that are far away. **What problems is TeamViewer solving and how is that benefiting you?** It has helped me cut down on my travel. **Official Response from Ying Qin:** > Hello Naveen, Hi there, Thank you for your feedback! We’re happy to hear that TeamViewer makes it easy for you to access remote machines and work more conveniently from anywhere. It’s especially great to know that it helps cut down on travel and saves you time. Thanks again for sharing your experience with us! Best, Ying/TeamViewer ### 23. Easy to Use with a Stable, Reliable Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about TeamViewer?** Easy to use and good connection. Stable connection **What do you dislike about TeamViewer?** High cost when we compare with other partners. **What problems is TeamViewer solving and how is that benefiting you?** Remote connectivity for my customers **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating. We’re glad to hear that you find TeamViewer easy to use and that the connection is stable and reliable. Providing smooth and dependable remote connectivity for you and your customers is exactly what we aim for. We also appreciate your honest feedback regarding pricing. We understand that cost is an important consideration, and your input helps us continue to evaluate how we deliver value to our customers. Thank you for sharing your feedback with us. Best, Valeria/TeamViewer ### 24. Investigation of facilities available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** April 23, 2026 **What do you like best about TeamViewer?** Ability to interact with outside services **What do you dislike about TeamViewer?** Perhaps very risky to personal information **What problems is TeamViewer solving and how is that benefiting you?** not anything at the moment. Investigating possibilities for business use with remote assistance **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your feedback. It’s great to hear you’re exploring TeamViewer’s integration capabilities. We take data security and privacy seriously, and we have noted your concerns. We appreciate you considering TeamViewer as you investigate possibilities for business‑oriented remote assistance. Best, Ying/TeamViewer ### 25. Easy to Install and Run **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about TeamViewer?** The ability to have it installed and run. **What do you dislike about TeamViewer?** The auto boot feature has to be opted out of. **What problems is TeamViewer solving and how is that benefiting you?** It enabled our staff to work and diagnose computer issues remotely. **Official Response from Valeria Di Prisco:** > Hello, Thank you for sharing your experience! We’re glad TeamViewer helps your teamwork and troubleshoot issues remotely with ease. We understand your feedback regarding the auto‑boot setting and appreciate you pointing it out. It’s important to us that users have clear control over their preferences. Thank you for using TeamViewer and for your valuable input. Best, Valeria/TeamViewer ### 26. I would definitely recommend this over any desk specifically for a Mac users **Rating:** 5.0/5.0 stars **Reviewed by:** Monil D. | Full-stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about TeamViewer?** Easy to use and extremely smooth over remote control. **What do you dislike about TeamViewer?** Having an issue with VPN some times when using remotely. **What problems is TeamViewer solving and how is that benefiting you?** Most of the time I'm having an issue with using it with VPN, which is still not resolved. I found plenty of post over the social media and other platform about improvement but there is no official news. **Official Response from Valeria Di Prisco:** > Hello Monil, Happy to hear that you find TeamViewer a smooth solution for remote connections. Regarding your VPN comment, below you will find an article about TeamViewer´s VPN: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/teamviewer-vpn/ We hope this information will help you in your future connections. Have a nice day! Valeria/TeamViewer ### 27. Best remote desktop application **Rating:** 5.0/5.0 stars **Reviewed by:** Anto A. | Operation Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about TeamViewer?** easy to use. has best features and getting it implementated and integrated was easy **What do you dislike about TeamViewer?** can improve un their customer support and the subscrition version's cost can be reduced **What problems is TeamViewer solving and how is that benefiting you?** Saved cost and time in accessing local machine from onsite. easy to remote access and fix issues **Official Response from Valeria Di Prisco:** > Hi Anto, Great to hear that TeamViewer is helping you out in accessing your local machines from different locations. Regarding your customer support and subscription options comment, we really appreciate your honest feedback Finally, if you’d like to get even more out of it than just remote connections, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 28. Stellar Cross-Platform Compatibility Makes Onboarding a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Mitul C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about TeamViewer?** Its cross-platform compatibility is also stellar, helps immensely while onboarding to a new company. **What do you dislike about TeamViewer?** the UI has become a bit cluttered and boring now, could work on a more seamless experience. **What problems is TeamViewer solving and how is that benefiting you?** The primary benefit is efficiency and speed of resolution. It allows for immediate troubleshooting without requiring physical presence. **Official Response from Ying Qin:** > Hi Mitul, Thank you for sharing your experience. It’s great to hear that TeamViewer’s cross‑platform compatibility has made onboarding smoother for you — enabling quick access across devices is one of the core strengths we’re proud to deliver. The ability to troubleshoot instantly without being physically present is exactly the kind of efficiency TeamViewer is designed to support. Your note about the UI feeling cluttered is also appreciated. Feedback like this helps highlight where the experience can be refined. Best, Ying/TeamViewer ### 29. Teamviewer is intrumental in my remote support applications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** March 04, 2026 **What do you like best about TeamViewer?** Easy to access Customers I support mainly remote customer doing Motorcycle and Racing events **What do you dislike about TeamViewer?** I am not a big fan of the IA? Iam 67 and still supporting customers for over 30 years **What problems is TeamViewer solving and how is that benefiting you?** I can get quick servisce to my customers when they are in high stress inviromnets **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, We are happy to see that TeamViewer is helping you get a quick connection with your customers when they are in high-stress environments like Motorcycle and Racing events. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 30. I have been using TeamViewer for about 10 years and I definitely wouldn't use another product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** November 25, 2025 **What do you like best about TeamViewer?** Being able to connect very quickly and knowing whether the remote computer is active. **What do you dislike about TeamViewer?** There is no feature that I dislike. **What problems is TeamViewer solving and how is that benefiting you?** I provide software support services and it provides me with an extraordinary benefit. Previously, we used to perform tasks with on-site support services, which meant visiting 1 or 2 customers a day. Now, however, we can provide numerous services throughout the day from where we are. It's an excellent added value for us. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for your rating! It's great to hear that TeamViewer is helping you with your daily tasks. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 31. Powerful and reliable remote access solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh B. | Network Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about TeamViewer?** TeamViewer is the most famous known remote control solution and is being used in our organization. It is easy to set up and I can connect and control the remote system instantly. It has well-integrated security which keeps the connection more secure and reliable. It is available for almost all devices such as mobile, Linux, and Windows. **What do you dislike about TeamViewer?** The connectivity issue and lagging of the screen are the biggest issues I've faced with TeamViewer. Also while working connection loss is another issue. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer acts as an remote support and co-browsing solution for our organization. We require it to provide support to internal teams and clients. We can easily access and control the devices of our team and provide better support by understanding the issue they are facing at their devices. Overall, it gives us complete control of their devices and fix issues quickly, efficiently and securely. **Official Response from Valeria Di Prisco:** > Hello Adarsh, Thank you for your review and for sharing your experience with TeamViewer! We are thrilled that TeamViewer has become a powerful tool that helps you with your daily tasks! Regarding the connection issues, we will make sure they reach the right team. We wish you a pleasant day! Best, Valeria/TeamViewer ### 32. Great remote support tool **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen A. | Sr. Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about TeamViewer?** Ability to access hundreds of PCs remotely for support purposes. Logical groupings, and lots of back-end functions without disturbing the user. **What do you dislike about TeamViewer?** Occasional issues with dropping files on the user's drives remotely. **What problems is TeamViewer solving and how is that benefiting you?** Ability to resolve issues that the user is experiencing without having to go through downloads of agents by directing them to websites, then installing said agents. This is very time consuming and can often be a challenge for the user when they are already frustrated with their issue. Teamviewer allows me to directly connect without user intervention. **Official Response from Valeria Di Prisco:** > Hello Stephen, Great to hear that TeamViewer is helping you out with your remote connections! If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Regarding your comment about issues with dropping files on the user's remote, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. Have a great day! Valeria/TeamViewer ### 33. useful in meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 24, 2026 **What do you like best about TeamViewer?** is useful in remote meetings and allows you to share screens **What do you dislike about TeamViewer?** Sometimes the connection drops or does not allow sharing information **What problems is TeamViewer solving and how is that benefiting you?** I don't have that information. I would like it to be possible to use multiple logins **Official Response from Valeria Di Prisco:** > Thank you for taking the time to rate TeamViewer. We’re glad to hear that the screen‑sharing and remote meeting features are supporting your meetings. Regarding the occasional connection drops you mentioned, we recommend ensuring both sides are using the latest version of TeamViewer, as this often improves stability. For your request about multiple login options, we invite you to visit our TeamViewer Community at https://community.teamviewer.com, where you can share more details about your needs and connect with our experts and other users. Best, Valeria/TeamViewer ### 34. Most easy, reliable and safe remote software to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 17, 2026 **What do you like best about TeamViewer?** features, application and integration. Well recognized by most OS and platforms. **What do you dislike about TeamViewer?** the new versions don't work with the old versions and when its time outs the connection. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer is doing great so far, I am happy with whatever is provided. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for the positive review and for taking the time to share your experience with TeamViewer! We’re glad to hear that our cross‑platform compatibility, features, and integrations have been useful to you. Based on your inquiry, it appears you are attempting to connect devices running different TeamViewer versions. Please note that free licenses are automatically upgraded to the latest version, and both endpoints must therefore use the same release. For more information: https://community.teamviewer.com/English/discussion/136920/get-started-with-teamviewer-remote#latest Subscribers, however, retain the ability to connect to older versions. If you hold a subscription, we recommend contacting our Support Team, who will be happy to assist you. Contact information: https://www.teamviewer.com/en/global/support/customer-support/ Wishing you a great day! Valeria/TeamViewer ### 35. The functionality is good. Telephone support for remote access licenses would be even better. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** The functionality is good and largely trouble-free. **What do you dislike about TeamViewer?** For remote access licenses, telephone support would be desirable. **What problems is TeamViewer solving and how is that benefiting you?** The annual license renewal is not working smoothly (see support tickets.) **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for your review. It’s great to know TeamViewer is working reliably for you in day‑to‑day use. We understand your desire for telephone support for remote access licenses and appreciate you highlighting this. Regarding the renewal challenges you mentioned, our support team at https://www.teamviewer.com/en/global/support/customer-support/ can help look into the existing tickets to ensure this is resolved as smoothly as possible. Best, Ying/TeamViewer ### 36. Evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** May 08, 2026 **What do you like best about TeamViewer?** Remote access from external sources to various other computers **What do you dislike about TeamViewer?** Constant changes to the user interface during upgrades. **What problems is TeamViewer solving and how is that benefiting you?** None **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts! Great to hear TeamViewer is working well for your remote access needs. We understand the UI changes can feel frequent. Thanks for the honest feedback, it really helps us improve. Best, Ying/TeamViewer ### 37. TeamViewer service experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** February 24, 2026 **What do you like best about TeamViewer?** That I can connect from anywhere in the world without any issues **What do you dislike about TeamViewer?** I don't find at this moment any disadvantage to the use I've been giving it, which is connecting with my other computers. **What problems is TeamViewer solving and how is that benefiting you?** The problem it solves for me is that I can connect with my other computers to work from any location. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, Thank you for sharing your experience! It’s great to hear how easily TeamViewer lets you connect to your computers from anywhere in the world. If you’d like to get even more out of it, feel free to check out our guide with useful information for a complete experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer ### 38. Robust product, easy to use and has all the necessary functions **Rating:** 4.0/5.0 stars **Reviewed by:** Saad S. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about TeamViewer?** I like that it's been widely adopted for its practicality, facilitating secure and efficient remote access. We can easily connect to office computers, which is particularly useful in terms of work. The app makes it easy to access another PC's screen remotely. **What do you dislike about TeamViewer?** The app works exceptionally well when the connection is stable, otherwise, the experience will be somewhat negative. It can sometimes be unstable during a session. **What problems is TeamViewer solving and how is that benefiting you?** The platform helps us reduce response time, it's a secure method for maintaining consistency among users. Work is easily accessible, and we can connect and access another PC or server. **Official Response from Valeria Di Prisco:** > Hello Saad, Thank you so much for your rating and for sharing your experience. However, in cases of slow connections, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi, could solve the issue. Likewise, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer ### 39. Dependable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** April 21, 2026 **What do you like best about TeamViewer?** Dashboard shows all our divices in one space **What do you dislike about TeamViewer?** Reporting could report on more data and current device analysis. **What problems is TeamViewer solving and how is that benefiting you?** Remote management **Official Response from Ying Qin:** > Hi TeamViewer user, Thanks for sharing your experience. It’s great to know the centralized dashboard supports your remote management workflows. We appreciate your feedback on reporting depth and device insights, and we’ll pass it along as we continue to improve. Best, Ying/TeamViewer ### 40. Off the charts with remote control and video conferencing. **Rating:** 5.0/5.0 stars **Reviewed by:** Kennedy W. | Logistics Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about TeamViewer?** I like improvement of AI for seamless global communication with real-time translation. **What do you dislike about TeamViewer?** Yes it have so many version atleast one version that can solve all. **Recommendations to others considering TeamViewer:** Good and unbelievably efficient with remote access and control. Reliable with video conferencing. **What problems is TeamViewer solving and how is that benefiting you?** Share fast and transfer them conviniently without any struggle. Reliable with video conferencing for virtual meetings. User support and customer service. Great with screen share for presentations. **Official Response from Ying Qin:** > Hello Kennedy, Thank you for choosing TeamViewer as your choice of user-friendly remote access solution! We are thrilled that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We would like to invite you to join TeamViewer Community https://community.teamviewer.com for troubleshooting questions and knowledge-sharing articles. Feel free to reach out to us if there is anything we may help you with further. Hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer ### 41. Effortless and Free Way to Connect with Business Partners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TeamViewer?** Easy, free way to connect with business partners **What do you dislike about TeamViewer?** Sometimes it doesn't seem to work as well as it should, if there are version differences someone has to update, occasionally I will accidentally close the session instead of closing a window and there is no confirmation if you want to close the program. **What problems is TeamViewer solving and how is that benefiting you?** It's allowing me to work on customers products remotely. Allowing me to provide more timely and better support. **Official Response from Ying Qin:** > Hi TeamViewer user, Thank you for sharing your experience with TeamViewer. We’re glad to hear that it provides an easy and convenient way for you to connect with your business partners and support your customers remotely. We appreciate you pointing out the challenges you’ve encountered with version differences and accidental session closures. Feedback like this helps us continue improving the overall experience. If you’d like tips or guidance to make updates and session handling smoother, our Support Community at https://community.teamviewer.com/ is always available and ready to help. Thanks again for your insights — we’re happy to know TeamViewer is helping you deliver faster and more effective support. Best, Ying/TeamViewer ### 42. Quick and reliable remote access anytime **Rating:** 4.5/5.0 stars **Reviewed by:** Keval G. | Help desk technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about TeamViewer?** For me, the best thing is the quick and reliable remote access experience. TeamViewer is a day to day tool to get our spread out team on via device and it always works reliable. All I need is a few moments to connect to another person’s desktop, wherever they may be. It also integrates well with our ticketing system, hence making the process of recording of support incidents easier and faster. The intuitive design allows non-technical coworker to control rudimentary remote sessions by themselves. **What do you dislike about TeamViewer?** For small teams, it could be very expensive, and it gets pesky when you’re marked for ‘commercial use’ on personal profiles. And when the network is unstable, a series of troubleshooting can get slowed down by a series of lags. While latency is not their greatest worry, it can mess with your productivity especially during emergencies. **What problems is TeamViewer solving and how is that benefiting you?** Now, we can attend to IT needs at a distance, fixing the problem of need to be on site. Having numerous locations, we’ve moved all our IT services to off-site operations, drastically curtailed our need for travel and freed up time. This capacity of ours to address problems very quickly and reducing the disruptions on the relatively employees has improved a lot. Our non-technical workers benefit much as we can show them fixes as we work them out in real time. It has made our IT processes, much streamlined and less troublesome. **Official Response from Valeria Di Prisco:** > Hello Keval, Thank you for your review and for sharing your experience with us. Regarding your comment on commercial use, sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Likewise, we would like to invite you to join the TeamViewer Community at https://community.teamviewer.com for troubleshooting questions. Hoping to see you there! Best, Valeria/TeamViewer ### 43. Works nice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** April 17, 2026 **What do you like best about TeamViewer?** Works always. Works as designed. Easy to use. **What do you dislike about TeamViewer?** Pricing might be an issue for small businesses. **What problems is TeamViewer solving and how is that benefiting you?** Adding a third computer **Official Response from Valeria Di Prisco:** > Hello user, Thank you for your review! We’re glad to hear that TeamViewer works reliably and is easy to use for your needs. We appreciate your feedback regarding pricing for small businesses, this is important to us, and we’re continually working to offer flexible options that better fit different use cases and team sizes. It’s great to see that TeamViewer makes it easy to connect additional computers and expand your setup when needed. Thanks again for sharing your experience! All the best, Valeria/TeamViewer ### 44. One of the best remote access product, but also the most expensive of all **Rating:** 3.5/5.0 stars **Reviewed by:** Simon C. | Responsable, Services TI et Sécurité, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about TeamViewer?** TeamViewer is the most feature-packed remote support solution on the market. It's also the fastest and more responsive solution of all I've tested and used in my 24 years professional life. It's very reliable and very intuitive too. **What do you dislike about TeamViewer?** While TeamViewer is one of the best remote support solution, it's also the most expensive of all. In fact it's so expensive that it's barely not accessible to small businesses with limited budget. The other professional remote support solution may be way less expensive than TeamViewer even if they are not as good. **What problems is TeamViewer solving and how is that benefiting you?** TeamViewer give access to screen sharing and remote support to all company's computer who are now used in a hybrid business environnment where employees are working from both home all accross Canada or in our physical offices. ### 45. No problem at all. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** April 04, 2026 **What do you like best about TeamViewer?** Elevated propt are working even at user without administrators rights. **What do you dislike about TeamViewer?** I dont like price at all, since it can be cheaper. **What problems is TeamViewer solving and how is that benefiting you?** Remote access to customer computer/laptop. **Official Response from Ying Qin:** > Thank you for your review on G2. We’re pleased to hear that TeamViewer supports reliable remote access and allows you to assist customer devices efficiently, even without administrator rights. We appreciate your feedback on pricing and thank you for sharing your perspective. Best, Ying/TeamViewer ### 46. Best Remote Access Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2016 **What do you like best about TeamViewer?** Ease of use. Fast access. Customer service **What do you dislike about TeamViewer?** Sometimes does not connect. Need help and after hours **Recommendations to others considering TeamViewer:** Keep simplifying install **What problems is TeamViewer solving and how is that benefiting you?** Multiple of client issues **Official Response from Ying Qin:** > Hello TeamViewer user, Thanks for sharing your thoughts. It’s great to hear that TeamViewer stands out for you as a remote‑access tool. The combination of quick setup, fast connections, and responsive customer service really does make day‑to‑day support smoother. Your point about occasional connection issues and after‑hours help is valuable. Even with a strong platform, those moments matter, and feedback like yours helps highlight where the experience can keep improving. What really comes through is how effectively TeamViewer helps you tackle a wide range of client issues. Being able to jump into a session quickly and resolve problems without being on‑site is exactly the kind of flexibility that makes the tool so effective. Best, Ying/TeamViewer ### 47. Smooth Remote Access, but Connection Issues and Tricky Admin Console **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about TeamViewer?** Being able to smoothly, most of the time, to remote workers PCs/laptops **What do you dislike about TeamViewer?** Sometimes it doesn't connect. Admin via the Management Console is not the easiest. **What problems is TeamViewer solving and how is that benefiting you?** General Desktop or server issues with end users. **Official Response from Valeria Di Prisco:** > Hello Paul, Thank you so much for your rating. We´re happy to hear that you find TeamViewer a smooth remote access solution, even if you mentioned you had some issues connecting to Admin via the Management Console. Regarding this last point, we suggest contacting our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us so that we can assist you properly. Thank you in advance. Best, Valeria/TeamViewer ### 48. RAS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** November 28, 2025 **What do you like best about TeamViewer?** Ease of deployment and operation **What do you dislike about TeamViewer?** Nothing specific to say. I don't use all the possible services. **What problems is TeamViewer solving and how is that benefiting you?** Remote assistance on user machines. Ease of taking control, switching screens, and intervening in administrator mode for an update or resolution of a user incident. **Official Response from Valeria Di Prisco:** > Hello TeamViewer user, We are pleased that you've chosen us as your remote access solution to help your users and their machines. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer ### 49. Intuitive software that allows us to run a different operating system **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about TeamViewer?** It's easy to use with just a few lines of commands and can be very useful for testing different operating systems. I love its level of security, and I like that it uses a powerful data transfer protocol. It's an incredible tool for easy connectivity. **What do you dislike about TeamViewer?** It's an excellent tool at a very affordable price. Overall, I haven't had a bad experience with the service. So far, I haven't found anything I don't like about this tool. **What problems is TeamViewer solving and how is that benefiting you?** Simply downloading this tool has provided me with significant benefits. It has allowed me to remotely control PC screen with ease. It helps us share our computer screen with our counterparts, allowing us to remotely connect to any computer without any hassle. **Official Response from Valeria Di Prisco:** > Hello Vivian, Thank you for your support and for sharing your experience. Happy to read how TeamViewer helps you with your daily tasks at the office. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ### 50. Beware: No Refund, No Ethics, Just EULA Excuses **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 26, 2025 **What do you like best about TeamViewer?** I connected a few times during the whole subscription term and then did not need it. Well, I did connect but that is the only thing I expect from Teamviewer, right? **What do you dislike about TeamViewer?** Charged for a subscription I didn’t intend to renew — I requested a refund the very next day, without having used the service. Their response? Robotic references to the EULA and refusal to show any flexibility. This is deliberate, profit-driven neglect of customers, and I'm not alone — many reviews echo the same experience. TeamViewer used to be a trusted name. Now it's just another predatory company hiding behind fine print. **What problems is TeamViewer solving and how is that benefiting you?** Teamviewer is not currently solving anything -because I don't use it- despite they extended my subscription without my consent and took my money. **Official Response from Valeria Di Prisco:** > Hello TeamViewer User, We are very sorry for the situation you have been through due to the cancellation of your license. Our recommendation is to submit a support ticket with a written request, as this would be the correct channel for such requests. However, be sure that your feedback is very valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer ## TeamViewer Discussions - [For those who use TeamViewer, how did you find it?](https://www.g2.com/discussions/30777-for-those-who-use-teamviewer-how-did-you-find-it) - 2 comments, 3 upvotes - [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) - 5 comments, 2 upvotes - [Will TeamViewer have this feature?](https://www.g2.com/discussions/will-teamviewer-have-this-feature) - 1 comment, 2 upvotes - [Is there any that you can make the file transfer easy?](https://www.g2.com/discussions/is-there-any-that-you-can-make-the-file-transfer-easy) - 2 comments, 2 upvotes - [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) - 4 comments, 2 upvotes - [View TeamViewer pricing details and edition comparison](https://www.g2.com/products/teamviewer/reviews?__cf_chl_captcha_tk__=0a5910706914311785dcbdf516ddfa075f79757a-1616788498-0-Afw6m2526I9FtfzQwLDg0J-7_nQVmfv-G224uXq6Dh6PIQklS8UnsBUBCnEIMeYRm7MNDlRMVvccvJSVv0pTcusVqq-lTZxqMTa5ZQRtnb8_VxYPLUFqeDJszTYQkgQgYlWKWAM4jEtMD0CzdSwnnjIXF0hPhWUlG_kwmjiH7fucBbh7OUoKAXF0nviOpsYZymeTnHrQEHIJ4nnr98CIvlH6_WdCcBVssfKTXS0UcXN7Ad0q5v3P90gXWLSGP9VpQMYZdlFCbKE6EeBSNWFuHLozcFlaLdA7dDRmfer9579cunBlS-nWHOgRKF4FHe4cAH9HhOTWpqCyb4XNDRNwhFOwob3EsyiRjcTKAx0HUl909Gohc5ph6eZBKDQ4iFB0-PXknDPKDMlV7L2nT6inmJkqDxXSgYY322vNMec8Ey5LlYeFP1WlJIiIk_u7dydy519NXSDxs2NzDZEiohjs-NOXuZhIBDdDn4Xsz9eomzP9UA9IAK7cHn-eBa0N-FRLZpL-7iUs_bwOY1f1lol6O2btxA3rwf7LhWxJ6AEipCWQYMrwPcbtcLVdhyqq8FC_UvKkQMeSDRvwOgP27YgqKCyw3L8ZOPfTsMUzZCtgR7GfDFdjFThx5sIel_3OObB6MA&page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-06+02%3A47%3A46+-0500&secure%5Bsession_id%5D=54ffb951-9ec4-4c7d-8585-1e142bc81a1f&secure%5Btoken%5D=9956fab55d30f22c34fac1393a72221706d3fb43ebed14bfe2f48f93b8ba41a6&format=llm_user) ## TeamViewer Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - [AppTec Enterprise Mobile Manager](https://www.g2.com/products/apptec-enterprise-mobile-manager/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Bucher + Suter Connects](https://www.g2.com/products/bucher-suter-connects/reviews) - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [FileWave](https://www.g2.com/products/filewave/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Freshworks](https://www.g2.com/products/freshworks/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [InTune Auto](https://www.g2.com/products/intune-auto/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) - [ManageEngine ServiceDesk Plus MSP](https://www.g2.com/products/manageengine-servicedesk-plus-msp/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## TeamViewer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Remote Support** - Video chat - Live text chat - Ticket submitting **Administration** - Real Time Assistance **Generative AI** - AI Text Summarization **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Content Management** - File Sharing - Document Collaboration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Analysis** - Threat Detection **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Maintenance** - Remote Reboot - Remote Printing **Hardware Integration** - Mobile phones - AR glasses - Tablets **Security** - Data Security **Generative AI** - AI Text Generation - AI Text Generation **Content - Remote Video Support** - Content Management - Instruction **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Search - Mobile - Multi-Language Support **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Application Tools** - Password Protection - Recording - In-Browser Application **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Content** - Guided content - Content management - AR annotations **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - User, Role, and Access Management - Performance and Reliability **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top TeamViewer Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,347 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (463 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,187 reviews)