While there was definitely a learning curve, what I like most is that it keeps me organized and lets me see at a glance where each of my cases is in the workflow. Without it, I’d spend a lot more time just trying to get my head focused on the right thing. I also think I’d be more likely to miss tasks that need to be done if I didn’t have the software. Review collected by and hosted on G2.com.
The nomenclature was difficult to understand at first, and it took me quite a bit of time to figure out what each thing actually did. It could use some more integrations. I'm sure it would be easy to add an AI PDF Reader that would help to extract information from documents as well. Review collected by and hosted on G2.com.