BJ
Bachchan J.
Director
Computer Software
Small-Business (50 or fewer emp.)
"Great reliable Live Chat for Real-Time Customer Engagement"
What do you like best about tawk.to?
We’ve been using tawk.to to handle customer queries. The setup was quick, and being able to monitor visitors and respond in real time has improved both our support and our pre-sales engagement. Review collected by and hosted on G2.com.
What do you dislike about tawk.to?
It would be helpful to see the exact entry page or link a visitor used to land on the website. Also, the AI agent could be more powerful if it could learn from external documentation or knowledge bases. Review collected by and hosted on G2.com.