G2

UM

Verified User in Medical Devices

Enterprise (> 1000 emp.)

11/3/2018

"It works as intended"

4/5

What do you like best about TASKE Contact?

It allows us in the phone queue to keep track of each other (I. E. time in queue and away on breaks) to provide seamless customer care. Review collected by and hosted on G2.com.

What do you dislike about TASKE Contact?

It's very buggy. Often it shuts down in the morning, for unscheduled maintenence. It's most inconvenient. Review collected by and hosted on G2.com.

Recommendations to others considering TASKE Contact:

Try it and see if it works for you. Review collected by and hosted on G2.com.

What problems is TASKE Contact solving and how is that benefiting you?

As noted above, it helps our large employee pool an opportunity to keep an eye on coverage, so that every customer needing assistance can get it in a timely manner, without needing to wait. Review collected by and hosted on G2.com.