
JW
Josh W.
Director of Case Design
Mid-Market (51-1000 emp.)
"The good and the bad"
What do you like best about Talkdesk?
reporting, recording, and live visibility from the dashboards are all very helpful from a team lead perspective. I can get real time insight into company best practices. Review collected by and hosted on G2.com.
What do you dislike about Talkdesk?
There are an alarming number of technical issues our company has adopted sending issues directly to our POC at TD now because it was consuming a lot of our internal time summarizing the problems weekly. Review collected by and hosted on G2.com.