MS

Marshall S.

Small-Business (50 or fewer emp.)

9/13/2023

"Great off the shelf solution"

5/5

What do you like best about TalentLMS?

Their customer service is so great. They are avaialble, responsive, and have even implemented changes based on feedback. I was worried with them being located in Cyprus that communication would be difficult, but it hasn't been an issue at all-even with our personal account rep. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Because it is an off the shelf solution, sometimes there aren't smooth processes for how we need to do things, but we can usually find an acceptable solution. Review collected by and hosted on G2.com.

What problems is TalentLMS solving and how is that benefiting you?

We had a difficult time tracking user data before Talent. Also, our users weren't great at recording their own hours of learning, so this really helps with both issues. Review collected by and hosted on G2.com.

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Response from Amelie Marion of TalentLMS

[Editedit](https://www.g2.com/survey_responses/talentlms-review-8607673/official_response/edit)

Hi Marshall, your words are more than appreciated. Making sure you can keep track of all your user data through reports is essential, so we’re happy you enjoy using TalentLMS for those reasons. While your personal rep is always available, if there’s anything you need to accomplish on your portal at a moment’s notice, our Knowledge Base is only a click away: https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base P.S. We’ve also let our customer service team know about your review. :)

Current UserValidated ReviewerIncentivizedSource: Seller invite

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