TalentLMS Reviews & Product Details

I appreciate TalentLMS for its easy-to-use user interface that makes navigating and managing tasks such as creating new courses, assigning them to groups, and managing user access straightforward. The interface is well-structured and intuitive, allowing me as a super admin to efficiently accomplish my goals without confusion. The customer support team is extremely prompt and knowledgeable, always providing clear and reliable assistance whenever needed. Additionally, the frequent addition of new features continuously enhances the platform's capabilities and keeps the experience fresh and valuable. The well-documented and up-to-date knowledge base serves as a useful resource for finding quick solutions, contributing to a smooth and efficient user experience. Furthermore, TalentLMS offers a broad feature set and pricing plans that are affordable, particularly important for self-funded projects like mine. Review collected by and hosted on G2.com.

I find the updated User Interface to have a learning curve and some actions require extra clicks, which makes it less intuitive than before. The new login process for super admins, although it aims to enhance security with multi-factor authentication, is cumbersome. Every time I log in, an email is sent to my registered email address, and I must click a link to access my account, which is not as smooth as I expected. It would be more user-friendly if they implemented an OTP sent to email or phone. This complexity slightly detracts from the otherwise smooth user experience I expected from TalentLMS. Review collected by and hosted on G2.com.

We used TalentLMS for many years. It was a great platform for basic e-learning management, until they began to introduce many tools that caused modules to be proprietary. In other words: anything put into their platform would be coded to be unique to their platform, making it nearly impossible to export or download your own content. This was clearly done to make it more difficult to switch platforms, and was additionally tied to a dramatic price increase. Avoid them at all costs. Review collected by and hosted on G2.com.

This company is a subscription scam. Do not enter any payment method onto their website - for a trial or otherwise. We were actually a customer for many years... when we finally canceled our subscription, they became extremely difficult to work with. Then, they still charged our payment method (thousands of dollars), and then refused to refund any amount. Do NOT trust TalentLMS. Review collected by and hosted on G2.com.

I appreciate that TalentLMS serves as a comprehensive internal learning platform for both employees and contractors, eliminating the need to explore different platforms for each country as a global employer. The short course duration of approximately 15 minutes is a perfect fit for our busy schedules, making it feasible for participants to engage in training without extensive time commitments. I value how the platform frames questions to challenge critical thinking, effectively assessing more than just surface knowledge. This aspect is especially beneficial for knowledgeable managers, as it provides them with an opportunity to test and refine their skills. Furthermore, the customer experience and onboarding team were incredibly helpful during the initial setup, ensuring a smooth transition to TalentLMS without any issues on their part. Review collected by and hosted on G2.com.

70% of our users did not like the animation style. We understand it is a cost-effective option, but an attractive animation style would create a better user experience. As an admin, it wasn't easy for me to understand the system unless I attended a few training sessions offered by TalentLMS. I also don't find the partial integration with BambooHR very helpful. The only struggle was with the turnaround time on getting responses from the Customer Support team after sending an email. Review collected by and hosted on G2.com.

Talent LMS is that it’s simple to manage, uploading courses, assigning them, and tracking completions is easy. The switch from the legacy interface to the new one has been a refreshing change. It looks cleaner, feels more modern, and just makes navigation smoother. The user interface is clean, and it's easy for both admins and learners to find what they need. I also like that it supports different content formats, so we can upload videos, PDFs, SCORM files, or even embed links without much hassle. It keeps everything organized and makes the training flow smoother. Review collected by and hosted on G2.com.

One issue I’ve noticed is with images—when a course is duplicated multiple times, the image links sometimes break, especially when assigning tests. It’s not a huge blocker since we can fix it quickly by reuploading the images, but it does add a bit of extra work. Would be great if the image paths stayed intact during duplication. Review collected by and hosted on G2.com.

TalentLMS is an affordable platform with an impressive suite of features available for the price. It is easy-to-use for learners, instructors, and administrators. When I have questions, their support team is quick to respond. They are working hard to implement new features, especially those to do with Artificial Intelligence (AI). Review collected by and hosted on G2.com.

There are times when we experience glitches/issues with the platform that they are unable to resolve for us, yet they keep launching new features. Sometimes we think they should work at fixing the basics before adding new things. Review collected by and hosted on G2.com.

The basics of the platform are fairly easy to navigate - uploading content, adding/activating users. Given the time zone difference between Canada and Greece, I've often had to utilize the support center. Generally, they are very quick to respond and have provided guidance in a variety of ways: screen share recordings, reference to manuals, or just text responses. Our new account manager Maria has also been very attentive to our needs. Review collected by and hosted on G2.com.

Reporting capabilities are very basic. Unable to create reporting on courses grouped together to form a curriculum. Creating courses also uses the most basic of software so not as dynamic learning as would like.

Recently had an incident where a 3rd party user inadvertently changed our URL over a weekend, and the lack of customer service/resolution provided by our previous account manager was not to our satisfaction, despite escalation to your legal department. We lost confidence that this type of breach wouldn't occur in the future. Review collected by and hosted on G2.com.

I love the ability to use AI and also have free range for customization. There are so many areas that we can leverage to enhance the training we provide. The reporting has been extremely beneficial and provides helpful data. We were able to implement the content easily and quickly with an extremely high adoption rate. We had no issues transitioning from our prior platform to TalentLMS and it has already saved us hours of training time. Our onboarding with Eirini has been phenomenal and couldn't have asked for a better experience. She laid out all of the sections to review and support us with a roadmap to success. I personally would not have been able to discover all of these features on my own and to have an onboarding that was custom to our needs was more than I could have asked for. Review collected by and hosted on G2.com.

Some of the AI functionality can be improved upon. There were instances where the translation of our content did not hit the mark and it would be helpful to provide the tool some prompts regarding our industry and audience to generate better text. The branches feature also feels a little clunky. I may be misunderstanding it's use, but it does not feel very seamless. Review collected by and hosted on G2.com.

The flexibility of enabling course instructors to quickly develop content in various formats such as video, text and presentation files, by and by aiding the diverse training content generation. Review collected by and hosted on G2.com.

The current platform supports the target audience for smaller enterprise customers, which restricts the wider reach. Review collected by and hosted on G2.com.

We use TalentLMS to host our SCORM courses. It is easy to setup and monitor. I have to say the support is outstanding. Very responsive. Review collected by and hosted on G2.com.

I think TalentLMS is overall a great product and well constructed. However, our learning is for external customers and it would be nice if there was a way to setup learning paths. This would include suggestions for learners to access outside resources.

Also more options for company branding. Right now learners know they are accessing our learning through a third party tool ( more options for the home page to look like a company website). Review collected by and hosted on G2.com.

East to update and follow learners progress.

Very east to implement new courses and update content.

Like to integration to other services like Salesforce.

Knowledgebase and FAQ are very good and east to follow.

Customer support is great when needed,. as a training organisation, we are using TalentLMS on a daily basis, to help both clientds and staff. Review collected by and hosted on G2.com.

Navgation between branches and user types can be a bit cumbersome Review collected by and hosted on G2.com.