G2

Verified User in Luxury Goods & Jewelry

Mid-Market (51-1000 emp.)

7/27/2026

"Flexible Agentic Platform with a Traceable UI and Responsive Support"

4.5/5

What do you like best about Taktile?

Taktile is great for flexibility. You have the ability to lean on the product and utilise their low-code options, or if you need to produce deeper outputs, you can use full-code nodes. This optionality makes Taktile accessible to a wide range of audiences, from risk analysts to developers. The agentic layer is great and we have used it to save 0.5 FTE on manual tasks that were previously required to be performed by an analyst.

All of this is backed up by a rich UI that allows you to fully trace decisions made for our customers. When we are not able to get something done by ourselves, Taktile support are always on hand with timely help. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Taktile offers many native integrations, but I feel like they could be supported more - for example, the Creditsafe integration provides some top-level extraction, but lacks depth. If you are after more specific information, you have to write code to extract what you need. A fuller native integration would save time spent on this. Review collected by and hosted on G2.com.

What problems is Taktile solving and how is that benefiting you?

Taktile is our decision brain. It provides an environment where risk analysts, underwriters and collections analysts can all work together to produce a system that makes accurate and timely decisions across a number of business areas. Before we had Taktile, we were fully reliant on an engineering roadmap - this is no longer the case, so we can drive successful outcomes for our customers and the business, much faster. Review collected by and hosted on G2.com.