The staff and support team is amazing; any questions they are able to jump on and help immediately, and have a great knowledge of the platform and its capabilities. The platform is well structured and makes sense to look at. We also like the global score, which allows for a more custom merchandised solution based on multiple factors, compared to our previous merchandising solution which could only be ordered by one factor at a time. Review collected by and hosted on G2.com.
The product recommendations cannot be ordered by priority, so on our 'complete the look' we will see some products where we would rather see others if we could prioritise. The search sometimes produces interesting results, but we are still working out synonyms and some structures that are legacy imports from the old solution. Review collected by and hosted on G2.com.