G2

Holly M.

Advisory Board Member

Small-Business (50 or fewer emp.)

8/28/2025

"An outstanding team delivering an excellent solution, I’d recommend them to any client."

5/5

What do you like best about Tagalys?

Their customer service is the best I’ve experienced. The team is attentive, collaborative, and genuinely listens to your needs. They always come back with solutions, and if something can’t be done right away, it’s scheduled for the next sprint. Implementation is smooth, with clear guidance on how to use the technology, and the onboarding process is thorough yet flexible to your pace. The merchandising, search, and product recommendation tools are easy to navigate, and any time you have a question, the team is quick to respond online when you need them. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

There isn't anything I dislike about the product, people or solution. Review collected by and hosted on G2.com.

What problems is Tagalys solving and how is that benefiting you?

Tagalys has really helped my clients improve the way customers shop on their site. The merchandising, search and product recommendations feel smart and relevant, using customer behaviour to surface the right products at the right time. Shoppers can find what they want faster, and the suggestions often lead them to discover more, which has boosted both conversion and average order value. It’s taken a lot of the manual work out of merchandising and given us confidence that the experience is always optimised. Review collected by and hosted on G2.com.