I like it if it's just used for regular hotel operations, but if it's used for running audit at a hotel it does take a lot more time to process than with other hotel PMS systems, it requires you to manually switch the tape out, manually do everything which takes a long time, otherthan that it's usually pretty fast, customer service is always nice and quick to help. Review collected by and hosted on G2.com.

Manually doing everything is a hassle. It takes up way too much time. When the system freezes, it really freezes and gets stuck there. Review collected by and hosted on G2.com.