G2

SE

Spencer E.

IT Manager

Small-Business (50 or fewer emp.)

12/9/2025

"Effortless RMM and Ticketing That Drives Business Success"

5/5

What do you like best about Syncro?

The RMM is straightforward and user-friendly, making it easy to manage our systems. The ticketing feature is also simple to use, and since we made the switch, our business has been thriving. Review collected by and hosted on G2.com.

What do you dislike about Syncro?

The main drawback for me is the lack of a desktop app. I really wish there was one available. Review collected by and hosted on G2.com.

What problems is Syncro solving and how is that benefiting you?

One of the main business challenges we face is the shortage of IT professionals who are familiar with RMM clients. However, this situation actually works to our advantage, as it allows us to attract more customers to our IT services. By offering a cost-effective and user-friendly RMM solution, we are able to expand our client base and bring more businesses under our IT management. Review collected by and hosted on G2.com.