Sync.com Reviews & Product Details

Seamless replacement for Sharefile that we installed and got familiar with in a few days. Review collected by and hosted on G2.com.

It takes a while to get support - though we figured most issues out without help. Review collected by and hosted on G2.com.

I would say they have a simple interface, but that doesn't matter when they lose your files. Review collected by and hosted on G2.com.

They lost my files and haven't provided any explanation. The support was slow and absolutely unhelpful.

I have a paid plan and accidentally noticed that about 50 of my files disappeared from the storage without any notice. According to their own logs, my files should be still in storage but they are obviously not. I checked their servers' status page, and no downs or errors were mentioned there. I contacted their support and provided all the needed information for the investigation and only after 7 weeks of communication by email, they just say that the files can't be restored and that is not the kind of user experience they want to provide. And that is all! No excuses, no explanation, no any kind of compensation or refund.

They present themselves as reliable cloud file storage, but they can't do the only thing that you want them to do. I hardly can imagine such a situation with even old-style website hosting providers.

Don't trust this service! You most likely will just lose your data and spend days trying to contact them. Review collected by and hosted on G2.com.

Third-party (to Google Workspace or other cloud -based services) HIPAA compliant storage.

Simple, straightforward, affordable cloud backup storage.

Priced well for single-user based business Review collected by and hosted on G2.com.

Limited integration options (e.g. other software packages)

Limited diversity of services (but this is due to it being focused on secured storage rather than a range of features) Review collected by and hosted on G2.com.

Sync.com is one of the best most secured cloud storage providers in the industry. If my memory serves me right I think I first heard about Sync.com in 2015. At first, I did not think Sync.com was such a big thing. It was only after I realized Encryption and its importance that I realized how good Sync.com is. Since then I've kept all the very important bank information and most important things related to our Business Website at Sync.com. Review collected by and hosted on G2.com.

To be honest, Sync.com's mobile application is not enough. Sometimes Automatic Backup does not work at all. Not enough Desktop Syncing is very slow. Probably because Sync encrypts all the files. In any case, they should pay more attention to their mobile application. Review collected by and hosted on G2.com.

I appreciate how easy it is to share documents with internal and external customers. You can elect to share entire folders to single documents, and I feel confident with end-to-end encryption that documents are secure. Review collected by and hosted on G2.com.

There are no major drawbacks compared to a system like dropbox. Google documents is more helpful if you need to collaborate on documents, but not as secure as Sync.com Review collected by and hosted on G2.com.

So many features which will flatter you. It's designed to keep data safe from hackers. It encrypts your file with a cipher which no one can unlock. It is basically built around for security purpose. You can use various varification methods to keep your data safe. Review collected by and hosted on G2.com.

Few things that I am not sure could be useful. It sometimes makes hard for us to sync including the 3rd party like google. It is less useful as a team collaboration. Drag and drop can't be done in it. In order to choose and a file and move we have go through a menu. Review collected by and hosted on G2.com.

I like how it syncs to the desktop so files are easily accessible. There is version history in case a file is written over, I can go back and restore a previous file. I like how links can be password protected and you can specify who has access to what folder. Review collected by and hosted on G2.com.

I do not like how two people can work on one file at the same time and it creates two different versions (vs. collaborating in real time or locking the other person out until finished). This creates the headache of trying to figure out what changes were made on what document. Review collected by and hosted on G2.com.

I have tryed many cloud storage services, but I'm sticking with sync.com

It syncs smoothly across all you devices PC, Mac, and cell phone. No conflicts with files. It works like a real file server. It even saves previous file versions. Very secure with 2FA authentication. Great desktop and android app. Review collected by and hosted on G2.com.

Not much. The desktop app may need a little work on UI, but it works perfectly. Review collected by and hosted on G2.com.

The first thing that comes to mind is the word "ease" and it is that everything is quite easy to do with this program, from installation and configuration to storage management they become quite simple tasks to perform , it is hardly necessary for it to be present because everything is done automatically, the document loading speed is quite good, so I do not waste so much time waiting for light files to load in the system, the fact that That the information is in the cloud allows me to access from any device to consult or download the information that is in my account Review collected by and hosted on G2.com.

In some cases when there is a very bad internet connection the system "hangs" making it impossible for me to use it practically at all, so I have to restart everything to continue continuing. Review collected by and hosted on G2.com.

Custom branding and phone support is the great top features Review collected by and hosted on G2.com.

Limited number of user they shold incress more user in paid plane Review collected by and hosted on G2.com.