The A2A Functionality which gives the customer ability to pass on creds to bots and script in most secured way possible. The Clustering abilities. Hybrid Environment. The User friendly interface, Review collected by and hosted on G2.com.

Well, the cluster functions need to be more optimized. We have gone through many issues in cluster in 3.3 which was indeed fixed later on but there are still issues which persist and can be looked into. The other thing is since it's a closed environment we often need some customization which is not easily available. Sometimes the voice of the customer is heard early, sometimes it takes a lot of time. Review collected by and hosted on G2.com.