G2

Mallory P.

Leader & Employee Development Consultant

Enterprise (> 1000 emp.)

Originally submitted 8/11/2023

"(Swoo)Go and use this event management tool!"

5/5

What do you like best about Swoogo?

Where to even begin?! I've been raving about Swoogo since I started using it in November 2021, and just when I think I can't love it anymore, I discover a new feature that renews my fandom for it. Using this tool for our company events has been a game-changer! It makes the entire process so much more organized and efficient. Of course, the tool allows us to easily track attendees, manage schedules, and communicate with all parties involved, but my favorite part is how intuitive and user-friendly the interface is, making it easy for everyone on our team to navigate. Plus, the customer support is absolutely top-notch and they're always available to help with any questions or concerns. I would highly recommend this event management tool to anyone looking to streamline their event planning process and elevate their user experience. Review collected by and hosted on G2.com.

What do you dislike about Swoogo?

Look, no one's perfect. My biggest frustrations tend to come into play when laying out all of my event email communications. The email tool has few capabilities, so it's hard to make my event emails look as snazzy as the website. There's probably a way to do more design work if I knew how to code, but alas, I do not. Generally speaking, it's just the clunkier party of building the site, but it still has plenty of functionality an capabilities. Review collected by and hosted on G2.com.

What problems is Swoogo solving and how is that benefiting you?

Building an event site on Swoogo can be simple and easy, but when you've got a super-complicated event with lots of different sessions, attendee types, and other complexities, Swoogo can absolutely support you. It is incredibly rare to have a need that Swoogo can't solve, and even when that happens once in a blue moon, there is typically at least a workaround. The rules that can be created are almost endless and they allow each registrant to have their own tailored experience, if that's what is required. Additionally, we've been able to do some great things with reporting and measurement, which was always such a challenge before. The post-event experience is just as useful as any other part of the tool! Review collected by and hosted on G2.com.