--- title: SwagUp Reviews meta_title: 'SwagUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how SwagUp works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 101 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SwagUp Reviews **Vendor:** SwagUp **Category:** [Promotional Product Management Software](https://www.g2.com/categories/promotional-product-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 101 ## About SwagUp SwagUp is the only End to End Swag Management Platform. We believe that swag is incredibly powerful, but also incredibly overcomplicated to use. Everything we do is centered around making the process of creating and shipping swag as simple as possible. Our platform gives you the power to manage product design, creation, purchasing, inventory management, streamlined distribution, and global logistics all in one spot. Our powerful capabilities such as Redeem (beautiful gifting experience) , Shops (build your own stunning stores right inside our platform), and integrations (trigger swag distribution based on events in your HRIS, CRM etc) give you everything you need to put swag management on auto-pilot. We have vertically operated the process by controlling our own tech and operations so that we can deliver an unmatched customer experience. Head to swagup.com to learn more! ## SwagUp Pros & Cons **What users like:** - Users commend the **exceptional customer support** at SwagUp, highlighting responsive and personalized assistance throughout their experience. (2 reviews) - Users find SwagUp extremely **easy to use** , enjoying the supportive guidance and intuitive interface for quick navigation. (2 reviews) - Users value the **human connectivity** of SwagUp, appreciating the exceptional customer service and support from the team. (1 reviews) - Users praise the **efficiency** of SwagUp, finding it easy to use and time-saving in their processes. (1 reviews) - Users appreciate the **easy navigation** of SwagUp, noting the thoughtful interface that enhances usability. (1 reviews) - Users appreciate the **easy-to-use portal** of SwagUp, enjoying smooth sourcing and ordering processes with excellent support. (1 reviews) - Problem Solving (1 reviews) - Response Time (1 reviews) - Simple (1 reviews) - Time-Saving (1 reviews) **What users dislike:** - Users are disappointed by the **limited options** available in SwagUp's product selection, diminishing overall satisfaction. (2 reviews) - Users report **poor customer support** from SwagUp, with delayed responses and unresolved issues leading to frustration. (2 reviews) - Users report **email issues** that disrupt the process, causing frustration and significant delays in their experience with SwagUp. (1 reviews) - Users express concern over SwagUp's **limited features** , highlighting poor selection and unreliable customer service experiences. (1 reviews) - Users report a **limited product range** with only one size option and missing items, leading to disappointment. (1 reviews) - Users express dissatisfaction with SwagUp's **limited selection** , noting competitors offer more diverse options for swag. (1 reviews) - Limited Variety (1 reviews) - Users find **production delays** challenging, but appreciate expedited options available through membership for faster fulfillment. (1 reviews) - Reimbursement Issues (1 reviews) - Reward System Issues (1 reviews) ## SwagUp Reviews ### 1. High-Quality Custom Swag, Easy Platform, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SwagUp?** What I like best about SwagUp is that it offers high-quality items, including brand items, that you can customize with your company logo. I also like that they have a platform that is easy to use, where you can place an order and create mockups of how your final products will look. They also have great customer support: you get assigned an account manager, and you can make any request, and they find a way to help you and make the product you have in mind come to life. Creating company packages for new hires and special events is super easy with SwagUp, and they ship worldwide. This is a must for remote companies like mine. **What do you dislike about SwagUp?** I was happy with all the features SwagUp offered. **What problems is SwagUp solving and how is that benefiting you?** SwagUp helped my company create special, branded Christmas gift packages for all our employees. It also helped by creating special items with our logo for retreats with clients and employees. It is the best promotional product management company. ### 2. Would not recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about SwagUp?** SwagUp was an approved vendor for our company, hence why we used them **What do you dislike about SwagUp?** This was probably one of the worst experiences I’ve had working with a swag vendor. We launched a SwagUp store where individuals could choose their preferred combinations of swag, and several things went wrong. Emails went out to recipients before they were supposed to. Only one size was available for all clothing options (XS). Some swag options we had previously discussed were not included in the store. The credits functionality didn’t work, so no one could check out. I also had to follow up with the account rep multiple times for support and invoices. Overall, the level of effort required to make this successful far outweighed any potential pros. I would not recommend. **What problems is SwagUp solving and how is that benefiting you?** N/A ### 3. Excellent customer service & overall great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Elisabeth D. | Recruiter/Talent Acquisition Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about SwagUp?** First and foremost, Emma Sullivan is one of the most helpful and supportive account executives I've ever worked with! As it was my 1st time using the platform, I have MANY questions and Emma was extremely quick to respond to my emails, helped answer all of my questions, AND even scheduled 2 phone calls with me to walk me through the process of creating an order and ensuring that it was done correctly. I have found the platform very easy to use and there are great features, one of which saved me a lot of time! There is a tab called Redeem and I was able to create a collection form to gather our employees sizes & addresses directly on the platform, versus using a 3rd party platform like Google Forms, which is what I would have otherwise used. Truly, it was overall an incredible and easy experience, and our team and I are very excited to get our swag soon! We've been working with Swagup for some time, and will continue to do so as they are great partners! **What do you dislike about SwagUp?** There isn't anything that comes to mind - the only feedback I would share is that it would be great to see more hoodie options that also ship internationally BUT there are already a good amount of options, and our team was able to find one that we all loved! **What problems is SwagUp solving and how is that benefiting you?** SwagUp has been our swag go-to for a few years! We've been able to gift our team with great products that we love. ### 4. Gone downhill **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about SwagUp?** The user interface is really nice in SwagUp - you can tell they've put some thought into how to quickly and easily navigate the app. There are still a slightly overwhelming amount of areas in the app that require you to click around until you find what you're looking for, but overall it's pretty easy to use. **What do you dislike about SwagUp?** If you value a vendor that does a good job, then avoid SwagUp - it has been a disappointment. When we first started using it, the customer service and performance seemed to be very good. In more recent years though, that has all changed - so much so that we're now planning to switch to a competitor. Here's what I dislike about SwagUp: - Unreliable. Seriously, they have one job which is to get the swag that you order to where you want it to go - and you'd better be ready to monitor your swag shipments because in the last 2-3 months we've had two instances where I submitted a swag shipment request, only to discover days/weeks later that SwagUp simply didn't ship the swag (it was sitting in a "pending" state). Reaching out to customer support means waiting the requisite "one business day" before anyone let's you know what is going on. - Poor swag selection. When researching alternative options, pretty much everyone has a bigger selection than SwagUp does now-adays - Poor customer service. I've had a couple instances where I chatted in to support, and could see that my message was read - and never received a response. One time I even had an inquiry (about international shipping) where I sent follow-up messages (eg. "Is anyone online?"), could see that it had all been read by someone, and still never got a response. **What problems is SwagUp solving and how is that benefiting you?** Sourcing and managing swag inventory. Streamlining shipment of swag to various locations without me needing to head into a UPS or Fedex to ship it myself. ### 5. Great customer service for fast paced demance **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn L. | Learning & Development Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about SwagUp?** Hands on customer service experience is top notch. It is great to connect with people rather than just a robot chat. The team is also helpful through changing needs and many questions. **What do you dislike about SwagUp?** The production time is tough however we are excited to have expedited production options with our membership **What problems is SwagUp solving and how is that benefiting you?** New Hire Swag for our growing organization and recognition and gifting for across the organization ### 6. Unprofessional practices, non-existent customer service, responsible for losing $$$ in product **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about SwagUp?** SwagUp has an attractive website with an easy-to-use portal for sourcing and ordering merchandise. That's the extent of the positive traits for SwagUp. **What do you dislike about SwagUp?** Where to begin .. we used SwagUp for well over a year, and there has been nothing, but issues since we made the decision to not proceed with an Executive subscription and only use their services on an "as needed" basis. Immediately, all customer service ceased. The only way we could contact any one at SwagUp was through their portal chat bot. We also started having issues with international shipping services. Multiple times, shipments were flagged or held at customs (for several countries) due to improper invoice filing that was created on SwagUp's end. Each time these issues occurred, SwagUp never notified us. Typically, our recipients would alert us to the delays. When we would inform SwagUp via chat bot, they'd claim to investigate the issue, take days to respond (if at all) and would never actually resolve anything. If it was resolved, it was due to our company or the recipient's persistance with providing any documentation or information needed to progress the shipment. This occurred another time with a shipment to China. Unfortunately, SwagUp went so long without notifying us or the customer about the delay that the items were destroyed due to failure to collect. This cost us hundreds in merchandise, not to mention shipping. When I reported this issue, I was informed that SwagUp would not refund us for any of the losses. What was most alarming is that the logged record of the shipment was removed from our dashboard in SwagUp, immediately after I expressed my frustration with SwagUp's lack of accountability and the support member offered to connect me with their Customer Care Department, which never happened. Our account also now seems to be blocked from connecting to the chat bot. We can send messages, we can see that the support team is active, but they never respond to us. I reported this issue on May 21, it's been a month and I still haven't gotten a response from any actual human at SwagUp. This company will leave you high and dry. Buyers beware. **What problems is SwagUp solving and how is that benefiting you?** Originally, SwagUp was a great way for us to create personalized promotional gifts and kits for our recipients. However, it's progressively become a service we regret paying for. ### 7. Incredible user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Micah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about SwagUp?** The ease of use and transparency into what is going on for our merchandising. Most companies in this space are old school with no tech platform. This is far beyond what I've seen out there and it makes this process so much easier to manage for internal SWAG and external client gifts. **What do you dislike about SwagUp?** Not much at all. They continue to do product development so some areas of their platform are slightly limited but they are very open to feedback and putting things on the roadmap for development. **What problems is SwagUp solving and how is that benefiting you?** Better transpency into what we want to buy, the designs, and to build larger overall packages for our team and our clients. Other vendors are more old school with just a ton of back and forth emailing. SwagUp allows us to manage it all through a login, build our own products, store them easily, then ship them out when we need to. It is much easier to manage and allows us to operate at a higher level than what we were doing previously. It took 6 months of back and forth emails with a typical provider to do what we were able to do with SwagUp in one afternoon. ### 8. Great selection of items **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about SwagUp?** Swagup has a great selection of items and integrates with Shopify. I like that there is a quick turn around time for mockups and I am able to easily provide quick feedback about any changes. **What do you dislike about SwagUp?** I have expereinced some issues with products not syncing properly with Shopify. When these problems arrise I am able to quickly get in contact with customer service but once I am in contact with them they have not been quick to provide a solution. **What problems is SwagUp solving and how is that benefiting you?** The ability to send swag to new hires as well as customers all over the world. ### 9. Great company swag experience, especially for a distributed team **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about SwagUp?** Ability to have items held in a central warehouse, and shipped as needed direct to employees. Easy ordering and good support in purchasing. Also love the integration with our HR system Rippling where I can automatically ship new employees swag on their start date. One less thing I have to think about. **What do you dislike about SwagUp?** Just that some product pricing is a bit higher than other places but it is due to the extra costs to store products on our behlaf. **What problems is SwagUp solving and how is that benefiting you?** Proving swag to employees, investors and others. Also in the distribution of swag to the team. ### 10. Super simple swag supply with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nicki L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about SwagUp?** Best thing about SwagUp? Without a doubt, the fixed shipping rates, even internationally. As a low-volume supplier, I hate that shipping has typically cost way more than the value of the items I'm sending. I also used to hate that shipping was an unknown. SwagUp has this covered. Clear, simple shipping pricing - and I can buy credits in advance. Easy. Add to that polite, helpful & responsive customer support, a good choice of products and an easy online dashboard to use - my swag life is super simple and that makes me happy. **What do you dislike about SwagUp?** Downside, currently no integration with Assembly (which would be awesome) - but I know that they are working on it. (Thanks to the Founder reaching out for direct feedback - which I was happy to provide.) **What problems is SwagUp solving and how is that benefiting you?** I can get branded gifts, packaged well, sent to my network of contractors and suppliers, simply, easily, and cost effectively. They arrive looking good. Everyone's happy. ### 11. Lots of problems **Rating:** 1.0/5.0 stars **Reviewed by:** Paul R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SwagUp?** When things were working, it was a pretty low friction way to send swag to our users. We were generally happy with the product quality. **What do you dislike about SwagUp?** An attractive feature for us was the ability to send our users redeem links, so we wouldn't need their address. This took way longer to set up than we expected. Then one day they randomly deactivated our redeem system, while leaving the pages live for users to enter their data into. It took an inventory review on our side to determine there was more in stock than there should be to get them to look into the issue. Oh, and they're happy to announce pricing changes with one days notice. Would not recommend. **What problems is SwagUp solving and how is that benefiting you?** Swagup saves having a warehouse full of stuff, collecting addresses, and mailing things out. Of course they might break their own software and stop mailing things out, or change their pricing with your inventory in their warehouse. ### 12. Making Swag fun and easy...How it should be! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about SwagUp?** We really enjoyed creating our own swag and using the entire experience online. We had control of every step of the way and visbility to all aspects from shipping to pricing. I also personally love the ability to ship swag to our team members which are all remotely and international. **What do you dislike about SwagUp?** I can't find anything I dislike about the company or the experience **What problems is SwagUp solving and how is that benefiting you?** Our team is fully remote and international, which makes Swag distribution a nightmare. SwagUp allowed us to handle everything with simple experience. We can also rely on Swagup for other Swag distribution for new and existing customers. ### 13. The best quality and easiest to work with company in the space **Rating:** 5.0/5.0 stars **Reviewed by:** Fraser S. | Managing General Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about SwagUp?** I love how easy it is to work with SwagUp. They have the highest quality products I've ever come across in this space and their team is fantastic!!! I also like how easy it is to have my orders delivered to the furthest and most remote places in the world! They're awesome. **What do you dislike about SwagUp?** Nothing; they're better than every single corporate merch company I've ever come across and I've used a lot! **What problems is SwagUp solving and how is that benefiting you?** They make ordering branded merch so easy and they're the most user friendly company in the space and have the best quality!!! ### 14. Great Customer Service and Products. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about SwagUp?** SwagUp was very easy to use and any issues that I ran into were promtply taken care of by my account rep, Meg Schippe. **What do you dislike about SwagUp?** The smaller items, like the stickers, pens, keychain, etc., were down at the bottom of the box mixed in with the shredded paper, so I am having to open all the boxes and reshuffle things around prior to handing them out. We are taking the smaller items and putting them in the big tumbler we ordered to secure them. **What problems is SwagUp solving and how is that benefiting you?** NA ### 15. Excellent customer service and great products! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about SwagUp?** I have had a great experience with SwagUp. Their customer service is top-notch, they provide various high-quality products that change throughout the year (I love having new items to choose from!), and the production process is quick and efficient. The designs they help create always show a high degree of thought and intentionality. I love that products can be stored at the SwagUp facility and shipped out directly to individuals--it's saved my team a ton of time and money. The website is also a complete breeze, with an attractive and intuitive UI. I highly recommend SwagUp to anyone looking to order custom swag for their company or team. **What do you dislike about SwagUp?** I can't think of anything that I don't like about SwagUp. **What problems is SwagUp solving and how is that benefiting you?** Our employees love branded swag, and until now we haven't had a reliable swag vendor that we could use and consistently receive high-quality products. SwagUp is filling that gap, and keeping our employees happy. Additionally, SwagUp's option to store items in their facility and manage the individual shipment process themselves is incredible and has saved myself and my team a ton of time and money. ### 16. Great Customer Service but products can improve. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about SwagUp?** I loved the selection of promotional products. SwagUp has products for all businesses and customers. **What do you dislike about SwagUp?** I had a hard time getting my order fixed. The products that I received were not like the proofs that were shown and I approved. **What problems is SwagUp solving and how is that benefiting you?** SwagUp has helped my department find quality promotional products that are popular and great for events. ### 17. SwagUp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about SwagUp?** Easy to use, great customer service, great product variety **What do you dislike about SwagUp?** would love to see an option for ondemand fulfillment, especially in the new Stores! **What problems is SwagUp solving and how is that benefiting you?** Employee engagement, onboarding, client gear, marketing ### 18. use swagup **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about SwagUp?** great customer expeirnece, even before you buy, great quality of products, so easy to work with them and get everything right. **What do you dislike about SwagUp?** nothing, swagup rocks they are amazing to use **What problems is SwagUp solving and how is that benefiting you?** n/a ### 19. needs better customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SwagUp?** product concept is nice, sending new hire swag **What do you dislike about SwagUp?** customer support was lacking, expensive pricing **What problems is SwagUp solving and how is that benefiting you?** sending new hire welcome boxes ### 20. The Team Branding Solution for Remote Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Angella V. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about SwagUp?** While their solution is good for either remote teams or offices, I REALLY enjoyed how easy it was for our fully remote company to receive their package in +20 countries. This would have been a real nightmare without Swag Up. **What do you dislike about SwagUp?** Before their latest release, I would have said that I disliked keeping track of the delivery information for each employee which we used to do via a Typeform, then excel, and then to their platform. BUT, they recently launched an "Autoship" link which we send directly to our new joiners, they fill up all their delivery details which go straight to their platform and automatically deliver the package to them. It is as amazing as it sounds, so I don't have anything I dislike. **What problems is SwagUp solving and how is that benefiting you?** Team branding for a fully remote team in +20 countries. We were able to send them not only t-shirts and sweaters with our logos to use from home, but also cute items to use such as good water bottles, stickers, and passport holders. ### 21. Consistent and reliable partner **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel N. | Senior Director of Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about SwagUp?** We were a small company when we started our partnership (50 employees) in 2020 and they have grown with us (200 employees)! It has been a consistent, seamless experience. When I first started working with SwagUp, I relied heavily on our account manager for suggestions, additional products to be added to our dashboard, and changes to our art / icon/color that happened quickly. Since we’ve grown, I’ve been able to work more efficiently on my own, and I like that everything is user -friendly and accessible on their dashboard. We have multiple department heads that utilize the offering now. We use SwagUp to boost employees' happiness by welcoming new hires with boxes and celebrating work anniversaries and holiday gifts. We are a remote workforce, and we love the pre-packed branded swag boxes that are stored for us in their warehouse. It is a lifesaver!! **What do you dislike about SwagUp?** Any request or confusion we have is usually short -lived. Our account manager is quick and attentive. We are specific with our company's colors, and it doesn't always turn out the same shade (it still looks nice, tho). Having more of a detailed description of products would be helpful at times. **What problems is SwagUp solving and how is that benefiting you?** price and turnaround time ### 22. Quality and convenience to show you care **Rating:** 5.0/5.0 stars **Reviewed by:** Audri W. | Outbound Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about SwagUp?** SwagUp is the right blend of attention to detail, quality products, and convenient service. I love that they warehouse our swag, pack, and deliver. They carry high-end brands, so my contacts know we aren't sending junk. I appreciate the ability to track shipments, manage my orders, and get branded swag stocked in the dashboard without calling a representative. Whenever we've had questions or issues with orders, they have responded quickly. I love having a dedicated salesperson to reach out to as needed, too. **What do you dislike about SwagUp?** You get what you pay for, and SwagUp isn't always "cheap," but I also don't want low-quality swag. That being said, for the investment, I would like to customize the card included when sending the big branded box. The branded box is our high-end swag offering, so being able to send something a little more customized on a package that is worth over $200 seems like the right thing to do. I've sent my recommendation and received a response that they are working on this, so I'm happy to anxiously wait for this added benefit. **What problems is SwagUp solving and how is that benefiting you?** My only concern is having a customized or personalized card in the branded box shipments. When adding shipments to my account, if I have had any questions or concerns, the chat and email support has been fantastic and quick to help resolve any questions. ### 23. Trying to upsell on every step **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about SwagUp?** I loved the overall product with a good collection of products, easy customization, and quick support. Their backend is really intuitive and fast. **What do you dislike about SwagUp?** We wanted to send Christmas gifts to our clients in the US. They did not complete the production even 45 days after placing the order. In between when our team tried to reach out for fast delivery, they clearly tried to upsell through their so-called "Fast production charges". A day before the holidays they gave an update that since their team is going on holiday, it could be in the process in the first week of Jan' 23. Guess what? The first week of January is about to be over and they have not completed production yet. Suggestion: I understand you want to upsell your services but that doesn't mean you can delay the orders for existing clients. **What problems is SwagUp solving and how is that benefiting you?** Swarup is helping us in sending gifts to US clients. We don't need to buy, customize, store and ship them. All of it is taking care by them ### 24. Attentive, kind, knowledgeable, and can-do service! **Rating:** 5.0/5.0 stars **Reviewed by:** Veo K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SwagUp?** The service, expertise, and attentiveness of my Account Executive, Nick, was nothing short of outstanding! The products and kit option are also impressive. **What do you dislike about SwagUp?** The website is a little limiting in some areas, but Nick helped every step of the way! **What problems is SwagUp solving and how is that benefiting you?** We are launching a new product this year and kicking it off with a full-team offsite overseas. We were concerned with timing, but SwagUp helped make it all happen! ### 25. Had a tremendous experience working with the entire team 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about SwagUp?** Great interface and customer service. SwagUp solves all of your company gear needs while making processing + delivering orders as easy as possible. **What do you dislike about SwagUp?** Nothing - they execute well and resolve issues quickly **What problems is SwagUp solving and how is that benefiting you?** Makes employees happy! ### 26. Mess. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about SwagUp?** The ease of the platform was great and the sales team is very friendly when you are first working with them. I truly believe they are doing their best to become a significant player in the market. **What do you dislike about SwagUp?** Unfortunately they fall short on being a strong competitor in the market. Almost every piece of their process is outsourced leading to constant "the vendor didnt do this right" which causes a wide variety of delays and mistakes **What problems is SwagUp solving and how is that benefiting you?** We were initially using it for holiday gifts, but no matter how early we started the process we still ended up falling far behind on delivery which was unfortunate. ### 27. Great solution to your SWAG needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten G. | Sr. Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about SwagUp?** Using SwagUp has been a huge help to us. We're a virtual company so creating a swag box that can be sent to new team members easily and efficiently is huge. Dan, our sales rep, is super responsive and helpful with even our 'dumb' questions. We get so many positive emails from people who receive the boxes. I feel like the pricing is very competitive also. I ordered one for myself and it arrived looking great! **What do you dislike about SwagUp?** I would love to be able to order apparel in very small quantities, but I realize that it's not economically feasible in all cases. Sizes are difficult to manage for us and we have people who want different items. **What problems is SwagUp solving and how is that benefiting you?** Boxing up multiple items, storing them and shipping them (one by one) is a huge help for us. As they say, no one has swag as their full time job, so finding an efficient way to provide a fun benefit to our team has been a huge help. We're growing quickly and this is a way we can welcome new team members in a high quality way. ### 28. Horrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SwagUp?** Nothing, the experience has been a waste of time and money. **What do you dislike about SwagUp?** They charged us for product almost two months ago. Nothing has been received and we can't a hold of them to where our stuff is. **What problems is SwagUp solving and how is that benefiting you?** It seemed convenient for ordering promotional gear, but our money has been taken and nothing returned. ### 29. A reliable (swag) partner for a distributed workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Lars A. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about SwagUp?** Swag Up's customer support team. From implementation to ongoing support, SwagUp has been a great partner. **What do you dislike about SwagUp?** Few native HRIS integrations. My company uses Gusto and Google to maintain user directories, I would love to see a direct SwagUp integration offered with these tools, but I'm not aware of one today. **What problems is SwagUp solving and how is that benefiting you?** SwagUp is my company's go-to solution for purchasing, printing, packaging, warehousing, and distributing swag and apparel. My company is small and fully remote. So we don't have a lot of space or bandwidth to store a year's worth of company materials at home or run out to FedEx frequently. Partnering with SwagUp protects our productivity, boosts employee happiness, and delights our customers at the conferences we attend. ### 30. SwagUp offers a great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about SwagUp?** There are three things that I like best about SwagUp. One is the ease of creating a box. I know exactly what is in it and all the details at once, and I can easily choose the exact vibe I want. There are a lot of options too, which is nice. The second thing that I like best about SwagUp is how responsive and helpful their team is. I had to order some beautiful sweatshirts that were not available in a color I needed. Their team found a sweatshirt that was exactly what I wanted, quoted it, and gave me updates throughout production. And all of this (besides production) was done in a blink of an eye. The third thing that I like best is the user interface. Managing what boxes we have and where they are going is so easy with their dashboards. I also like how you can see the production status for each pack. Also, shipping is so easy now that they let you create groups for your contacts **What do you dislike about SwagUp?** What I dislike is this: You cannot "clean up" your dashboard easily. If there is a zero quantity of something, it still appears on your dashboard and I find clutter annoying. I'm sure if you talk to your rep they can sort something out but I just dont have the time. The section of items available for packs is limited. Although their team would be happy to source something for you, it’s a drag when you need something in a flash. Its hard to find invoices for shipping credits. They are not in the same place as the order invoices. Albeit, if you pay for shipping in advance you wont have this problem. **What problems is SwagUp solving and how is that benefiting you?** Being able to not have to think about what and how I am sending customers and clients is a real plus. Drop shipping for the win! It makes it easy to send thank yous or welcome gifts in a flash since SwagUp stores our boxes and will ship them as needed. They have saved me time and effort, and give me an easy way to make our customers and employees happy ### 31. Great Products! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SwagUp?** The quality and accuracy of the products are fantastic! We really love the stitching on the Dad Hat and retro backpack. Overall, the products are of a high standard. **What do you dislike about SwagUp?** The communication to receive what we wanted took roughly 30 back-and-forth emails, much of which was clarifying what we wanted. It would be great to have a more clear picture of what the product dimensions are and how we can print images on certain products (embodied, screen printed, etc.) But! We got what we wanted, so can't complain too hard. **What problems is SwagUp solving and how is that benefiting you?** They are very transparent in mockups, and this has been a problem with other vendors. With SwagUp, they can sometimes over-communicate where your product is in the process, but I find this as a huge answer to a problem we faced with other vendors. ### 32. Great for pre-packed branded swag boxes **Rating:** 3.5/5.0 stars **Reviewed by:** Bryanna L. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about SwagUp?** Good selection of good quality products, helpful representatives, quality imprinting **What do you dislike about SwagUp?** Not enough self-service options, can't view a product catalog on your own, but representatives will help find options for you, mock-up proofs could also be more self-automated with changing product color or logo placement/image. Having to submit a change request and then wait for them to be tailored is inconvenient, a great option for people to have who don't want to do it themselves, but doesn't help people on a time crunch who would do it themselves, or when you want to see how your logo looks between different colors, its time consuming to change each time, only to go back to the original. or how different logo options look on an item. **What problems is SwagUp solving and how is that benefiting you?** SwagUp is a great way to automate employee gift packs, particularly if you have people in different offices or working from home, being able to ship to each person individually or in bulk is very convenient. ### 33. Great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Ana A. | Employee Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about SwagUp?** We've worked with SwagUp for a few years to help facilitate our employee gifting. The platform is incredibly easy to use, and the team is supportive and helpful. **What do you dislike about SwagUp?** Nothing - we've had a great experience with the platform so far. **What problems is SwagUp solving and how is that benefiting you?** Our team is fully remote, which makes gift distribution harder to manage. SwagUp allows me to manage my employee data easily. ### 34. Great experience for a fully distributed company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about SwagUp?** That I can send swag to our employees across 10 countries with ease and by the click of a button **What do you dislike about SwagUp?** -not a wide range of options compared to competitors -I would like to be able to send customised items to individuals without having to make a bulk order - E.g I can't place a bulk order for employees who give birth to a baby and we would like to send something nice to because I can't predict this number **What problems is SwagUp solving and how is that benefiting you?** Being able to improve employee experience by helping us send swag that puts a smile on people's faces ### 35. Easy to admin, consistently improving the product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about SwagUp?** Single source of truth for swag initiatives - online inventory and easy shipping **What do you dislike about SwagUp?** Design process is pretty smooth but have run into some areas for improvement (incomplete online product offerings, quantity limitations) **What problems is SwagUp solving and how is that benefiting you?** One place to manage companywide swag initiatives (HR, sales, marketing, etc) ### 36. Amazing Service and Brilliant Design Team **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl R. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about SwagUp?** -Large catalog of items to choose from. -Fast turn around, though I would plan at least a month in advance with shipping delays and supply chain issues. -Integration with Postal is seamless and has made my life so much easier. -Fantastic design team who took the time to research our company's colours, designs and style. -Super responsive, fast to act and willing to go the extra mile. Our contact and CSM on the other side, Jennifer, is one of the most pleasant and responsive people I've worked with in regards to a vendor in a very long time. Her approach to customer service is one that should be modeled at every company. **What do you dislike about SwagUp?** -The dashboard needs some UX work and usability testing. However, they have shown commitment to improving and testing new designs, and I have seen great improvement even in a short period of time. -Would LOVE to be able to preview/get images of old designs so they are easier to reference and share after items go into production. -Address/contact forms would benefit from more fields for special instructions (especially when delivering to venues or warehouses). **Recommendations to others considering SwagUp:** Order well in advance to allow for mock-up changes and production time. Shipping is super quick and snappy. **What problems is SwagUp solving and how is that benefiting you?** -The ability to send swag to our customers as part of an incentive program and customize most of the items available in 100s of ways. -Fast turn-around for last-minute orders and events. ### 37. Quality Products, Great Customer Service, Quick Turnaround **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan L. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about SwagUp?** What is most helpful about SwagUp is the the customer service & art quality team. Once you place an order you are assigned a representative who is there with you every step of the way until you have your products in-hand. **What do you dislike about SwagUp?** Honestly, I don't have any dislikes about SwagUp. My recent purchase was my first time working with them and will definitely be using them again in the future. **Recommendations to others considering SwagUp:** Pull the trigger and you won't be dissapointed. **What problems is SwagUp solving and how is that benefiting you?** I woudn't say I'm solving any problems, but I am definetly saving time. In the past I have ordered through competitors of SwagUp and they take a week to get back to you with art approval. SwagUp on the other hand sent me my art for approval next day! ### 38. Best Swag Provider Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about SwagUp?** SwagUp is unbelievably easy to use and reliable! We've been able to send swag across the world within a few clicks of a button. The swag itself is extremely high quality and we've gotten so many compliments from it! **What do you dislike about SwagUp?** Not much, they've been crushing it! We were even able to get AllBirds as swag which is extremely unique and unheard of! It's been an incredible experience! Highly recommend **Recommendations to others considering SwagUp:** It's incredible, I highly recommend it! **What problems is SwagUp solving and how is that benefiting you?** We are a growing remote team. As a result, the swag box our new employees receive is one of the first touch points with our company. SwagUp helps us make an incredible first impression and helps us get swag that our team uses every day! ### 39. Problem after problem with no accountability, no solution, no apologies. **Rating:** 0.0/5.0 stars **Reviewed by:** april h. | Senior Director of People, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about SwagUp?** Big selection of products to choose from, quick to provide proofs to review (although we did not use any of their proofs, they were a bit basic to be honest). **What do you dislike about SwagUp?** - They lost thousands of dollars of 3rd party swag we sent to them to distribute for us. After weeks of back and forth (support is very slow to respond as are the sales reps after you pay them) they have just said they are not liable and have no resolution. They got very defensive and customer service went out the window. -We bought branded boxes and when I sent out a sample box it arrived in a non-branded box, with the branded box inside. No heads up, no explanation. Why did we spend the extra time, energy, and funds on a branded box just for it to be on the inside? -The communication is not great. There are no alerts to tell you the boxes are ready to be shipped out and I have to constantly ask questions to get any information. -The process has taken 6 months so far, and there are a number of issues outstanding that have yet to be resolved. Overall it seems like a great solution during the sales process, but things will fall apart and will be a complete-time waster once you start working with them. **What problems is SwagUp solving and how is that benefiting you?** None, the entire process was full of problems. The project took 6 months and in the end, it was a horrible experience and we are missing thousands of dollars of swag. ### 40. Best swag experience, best customer support, great model. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about SwagUp?** SwagUp's attention to customer success / support is unmatched. It didn't feel like working with a normal sales rep, it felt like I was in good hands as they walked us through the process. I felt like I barely lifted a finger. Additionally, I love the business model, mainly: - them warehousing and shipping inventory - programatic swag sending **What do you dislike about SwagUp?** I have zero complaints at all, truly. Use SwagUp. **What problems is SwagUp solving and how is that benefiting you?** They're allowing me to use swag for both internal moralle, as well as a marketing tool, with programatic shipping and handling the entire packing and warehousing. ### 41. Best Swag Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Brianna F. | Junior Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about SwagUp?** The selection of products and the warehousing option. **What do you dislike about SwagUp?** Some instructions/processes were unclear. When I started my order, I was a little confused. However, that confusion was short-lived because the customer support is live, fast, and excellent. **Recommendations to others considering SwagUp:** If you need to order bulk swag or want custom packages sent to the team, this is your one-stop-shop. It really is as easy as it looks. If you have a question, the customer service is top-notch. SwagUp definitely makes ordering swag and gifts a whole lot easier. **What problems is SwagUp solving and how is that benefiting you?** SwagUp offers bulk swag, packs, and warehousing. It's incredible. I was able to consolidate my shipping cost and stress by using SwagUp. It was so easy to create a beautifully curated package to send to a constituent and I don't know how I did it before. ### 42. Easy experience, great swag! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily A. | People Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about SwagUp?** It's great that you can either send your swag straight to employees from the SwagUP warehouse or chose to get items in bulk to pass out in person. We opted for getting it sent in bulk, which reduced shipping costs and it all arrived way before I expected it to! **What do you dislike about SwagUp?** Their dashboard didn't update a few times and there were some glitches, but their chat feature on their website, plus having a dedicated customer success rep, helped resolve issues pretty quickly. **What problems is SwagUp solving and how is that benefiting you?** It's hard to find a good print company that can do all the different swag we want (most places only do apparel or only paper products) so it's great you can have it all in one place AND be able to send out to employees who work remote! ### 43. Sales Support Special **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about SwagUp?** Guy Brown Swag boxes. They are so different from swag we have done in the past. This was such an easy process on our end. Love that the boxes were packaged for us and we could ship some packages to our remote employees individually, as well as a bulk shipment to our HQ office directly from our online dashboard. The boxes turned out so great. The overall process was seamless. **What do you dislike about SwagUp?** Would like to see a smaller minimum qty option, like a qty 25 instead of 50. **What problems is SwagUp solving and how is that benefiting you?** We even had one bento box delivered broken, but we reached out and were shipped a replacement in no time. We appreciated the quick resolution. It was nice to be able to play around with different items and create multiple box options to present to our team for final decision making. ### 44. Easiest use and best CS team **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia B. | Senior Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about SwagUp?** Swag up is easy to use, integrates with our HRIS and has an awesome team to work with (shoutout to Eladio!). I've gone through a million iterations to find what we were looking for and the look we wanted and the team was very patient with my requests. **What do you dislike about SwagUp?** Wish we could see more options when designing a custom swag pack. There are a lot of items and brands they have but don't show up as an option to build the box. **What problems is SwagUp solving and how is that benefiting you?** Automating sending new hire swag. So far we haven't sent out yet, but I'll update once it is sent out. ### 45. High quality products, timely production, hassle-free fulfillment, and white glove customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about SwagUp?** I've been a customer of SwagUp for 4 years now. They provide a well-thought-out catalog of customizable high-quality swag and pre-built custom boxes and the option to build your own. Prices are fair for the high-quality items and they provide good fulfillment options with excellent flat-rate shipping costs for domestic and international addresses; taking the hassle out of manually shipping from a carrier. I most like and appreciate the customer care as our account representative, Dan K is an all-star! He is cordial and quick to respond regardless of the time of day. He goes above and beyond to ensure we have received our orders by deadlines, even if they are rushed, and that we've selected the best quality and products for our budget. SwagUp also has a great customer portal to purchase new inventory, track current inventory, and upload recipient addresses for sending, all within. **What do you dislike about SwagUp?** Nothing comes to mind. SwagUp has been great to work with. **Recommendations to others considering SwagUp:** I highly recommend SwagUp. If great products, fast timelines, and customer care are important to you, you won't be disappointed! **What problems is SwagUp solving and how is that benefiting you?** SwagUp is helping us get swag to our clients and takes the hassle and cost out of shipping manually to each recipient. They save us a lot of time and stress! ### 46. Customer obsessed, streamlined and hassle free experience customizing and order swag **Rating:** 5.0/5.0 stars **Reviewed by:** Sameer K. | Panel Member , Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about SwagUp?** The team is customer obsessed, patient. The interface is easy to use, intuitive. The customization, ordering and payment experience was hassle free. Most other platforms are opaque on pricing, ordering, quality of items and not easy to work with. I tried swagup after attempting to work with another swag vendor who was a nightmare **What do you dislike about SwagUp?** Could use a brader catalog but the tram was great at sourcing items I asked for on an individual basis. Could use more prescriptive guidance **What problems is SwagUp solving and how is that benefiting you?** Customer swag order ### 47. GREAT customer service!! **Rating:** 4.5/5.0 stars **Reviewed by:** Heather M. | Co-Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about SwagUp?** The customer service was over the top...friendly people, and very user-friendly. Milli was especially patient and helpful throughout our whole ordering process! **What do you dislike about SwagUp?** We are a small church, so some of the products were a bit pricey for our budget. **What problems is SwagUp solving and how is that benefiting you?** The benefit of going with SwagUp is the "one-stop-shop" approach...we were able to bundle items and not worry about outsourcing to complete an appreciation package for our volunteers. They were fantastic to work with! They put you in the driver's seat and then handle all the details! ### 48. SwagUp satisfies all of your merchandise related needs **Rating:** 4.0/5.0 stars **Reviewed by:** Sara Y. | Digital Campaigns Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2020 **What do you like best about SwagUp?** I like that SwagUp understands my needs and accurately caters to them. It was my first time ordering branded promotional products for the office. Yet, SwagUp's account executives provided top-notch customer service and guided me through the process every step of the way. In essence, they have "mastered swag packs," so their clients "don't have to." I also really love their values as an organization since they are incredibly similar to mine at heart. **What do you dislike about SwagUp?** It's a weird thing to say, but their popularity can be both a blessing and a curse. SwagUp.com always seems busy and bursting with clients, which means that it can take a while for their customer service teams to get back to you with answers. Also, it's advisable to never order swag around the holidays from these folks (or any swag company, to be honest) because there will inevitably be delays in arrival times, especially with supply chain shortages (but that's to be expected these days). **What problems is SwagUp solving and how is that benefiting you?** The process of finding and procuring branded merchandise and putting those items together in a swag pack can be stressful and time-consuming. I appreciate that SwagUp has pre-assigned care packages listed on their website to make it less complicated for their clients (like me). They have almost everything that a person could think of and can quickly build an awesomely unique swag pack around that one idea or item. ### 49. The Swag company that goes above& beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about SwagUp?** We chose SwagUp because of its easy to use platform, its variety of product and its flexibility. I liked that someone was assigned to our account and worked with me all the way to the finish line to ensure our satisfaction. That rep was able to answer all of my questions and help me navigate the process, but he was also able to get things moving so that we could get all our goods on time. Not only we received the goods on time although we were on a tight timeline, but employees were very satisfied of the quality and the look of the goods. It was a massive success for our event! **What do you dislike about SwagUp?** There's nothing that I dislike about SwagUp. They look to me like a very agile, growing and dynamic company. Although we are not a big client, I feel like we had a lot of attention from their teams and that's always appreciated. **What problems is SwagUp solving and how is that benefiting you?** As we were having a company offsite in-person event, we wanted everybody to have souvenirs from this event, something that they would bring back home and that would look good, last long, be useful and would have our company logo on it. We ended up going for Branded T-Shirts, Bottles and socks (everybody LOVED the socks, they were just the coolest!) ### 50. Easy, Efficient Process **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay B. | Manager, Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about SwagUp?** I liked having a dedicated contact at SwagUp to help me through the process, from selecting items, to design, to shipping. **What do you dislike about SwagUp?** I felt as though some of the costs (certain items, shipping, warehousing, etc) were a bit high. **What problems is SwagUp solving and how is that benefiting you?** SwagUp is solving the problem of customizing, warehousing, and shipping swag to customers. It is benefitting us by giving us back space and time. ## SwagUp Discussions - [Is SwagUp legit?](https://www.g2.com/discussions/is-swagup-legit) - 2 comments - [What does SwagUp do?](https://www.g2.com/discussions/what-does-swagup-do) - 1 comment - [View SwagUp pricing details and edition comparison](https://www.g2.com/products/swagup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+09%3A54%3A22+-0500&secure%5Bsession_id%5D=945a8e3f-cb68-4e10-86d2-6ddaab125d2a&secure%5Btoken%5D=cf2814a2b31000a44681ff8fdb628746af2d107482b840b2670e695e535e645b&format=llm_user) ## SwagUp Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Reporting** - Spend - Conversion Rates **Platform Additional Functionality** - Proof Portal - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores ## Top SwagUp Alternatives - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,256 reviews) - [Swag.com](https://www.g2.com/products/swag-com/reviews) - 4.6/5.0 (102 reviews) - [Alyce by Sendoso](https://www.g2.com/products/alyce-by-sendoso/reviews) - 4.7/5.0 (536 reviews)