G2

Alicia S.

Product designer

Mid-Market (51-1000 emp.)

9/18/2026

"Intuitive, easy to adopt, and great in terms of customer support"

4.5/5

What do you like best about Survicate?

For us, it's been an intuitive and simple tool to use. There wasn't too much of an onboarding needed in order for us to start using it. We also have a contact person at Survicate who's very quick to respond and keen to assist when needed. Review collected by and hosted on G2.com.

What do you dislike about Survicate?

I’m not sure if there’s another way to handle this, but I’d really like the option to add the survey directly in our web UI without having to change any code. As it is now, I’m dependent on developers to get the survey live. Review collected by and hosted on G2.com.

What problems is Survicate solving and how is that benefiting you?

We wanted to understand the users expectations, and needs at a specific stage in the user journey. Having this service meant that we could add the questions where they were the most relevant for the user. We got a 1000 replies within 2-3 weeks. Now we know what they need the most and can use it as a foundation for our design. Review collected by and hosted on G2.com.