![Yauhen D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yauhen D.") YD Yauhen D. Senior Fullstask Developer Information Technology and Services Mid-Market (51-1000 emp.) 7/7/2026 "Research Assistant helps me find the answers that actually matter" 4.5/5 What do you like best about Survicate? One of the features I rely on the most is in-product surveys: asking for feedback while someone is actually using a feature gives me much better answers than sending an email a few days later. People still remember what they were trying to do, what confused them, and why they made a certain decision. The quality of the feedback is on a completely different level. I've also been using Research Hub a lot more than I expected. Instead of going through hundreds of survey responses one by one, I bring together survey results, support conversations, and other customer feedback in the same place. The AI does a great job of grouping similar themes, highlighting recurring issues, and surfacing patterns that would take me much longer to find manually. I also had a good experience with support. We needed help configuring a survey exactly the way we wanted, and instead of giving us a generic answer, they understood what we were trying to achieve and helped us get there without having to come up with workarounds. Review collected by and hosted on G2.com. What do you dislike about Survicate? The only challenge I've really run into is keeping everything organized as the number of surveys grows. Once you start working with multiple projects, segments, and different audiences, the dashboard can feel a little busy until you settle on a consistent naming structure. I'd love to see that part of the interface become a bit easier to manage over time. Review collected by and hosted on G2.com. What problems is Survicate solving and how is that benefiting you? After releasing a new feature, we were convinced the low adoption rate had to be caused by the interface. We were already discussing frontend changes when we decided to slow down and ask users first. We launched a contextual survey that only appeared for people who abandoned the flow before finishing it. Within a few days, the answers pointed us in a completely different direction. The interface wasn't confusing at all. People understood how it worked; they just didn't see enough value to complete the process because they were expecting a different outcome. Instead of redesigning the whole experience, we updated a few pieces of copy, reordered a couple of steps, and improved the introduction to the feature. The update took far less time to build and had a much bigger impact than rebuilding the entire screen. Since then, I try to validate assumptions with real user feedback before touching the code whenever I can. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite See what 200 reviewers think of Survicate 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/survicate/reviews)