Excellent customer service, and it’s always easy to get hold of knowledgeable members of staff when needed. The Surpass team consistently makes the effort to ensure customers feel valued and listened to.

We’ve worked with Surpass and their software for over 15 years, which says a lot about their ability to retain customers over the long term. During that time, we’ve used the software to deliver over 100,000 high-stakes examinations, alongside formative assessments, in both English and Welsh. Review collected by and hosted on G2.com.

Custom development within the core platform can be slow and expensive; however, they do their best to understand customer requirements before starting development. Review collected by and hosted on G2.com.