G2

MR

Martin R.

Information Technology Engineer

Small-Business (50 or fewer emp.)

6/19/2026

"Superops: Easy Deployment, Clean UI, and Powerful MSP Tools in One"

5/5

What do you like best about SuperOps?

Superops is really easy to deploy and manage. The interface is clean and the system works well and I have not seen any down time. the packages are affordable and give access to a range of MSP tools that replace several different systems. I have integrated with Xero and Hudu to save on double entry.

Onboarding was easy and I regularly use the AI chat to ask questions. The Ai will hand over to a human engineer if it cannot solve the query. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

The knowledgebase section could do with development to compete with Hudu. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

I use most of the modules, ticketing, projects, contracts, invoicing, quotes and RMM.

I have managed to scale with accurate billing and useful stats to show profitability per billing line and client. I could not get this information from my CRM. Superops has also helped upsell my services by comparing customer spend.

I used my CRM ticketing tool before Superops and struggled to use any meaningful automation. Every ticket took longer to manage than it should do. Now I can bill time and see profit and loss per contract. This has increased my revenue by being more accessible. Review collected by and hosted on G2.com.