G2

Charles M.

Director of Sales and Operations

Small-Business (50 or fewer emp.)

8/19/2025

"Great Product, Even Better Customer Service"

5/5

What do you like best about Super?

I’ve been genuinely impressed with Hire Super. The onboarding was seamless—clear timelines, zero friction, and everything set up faster than expected. But the standout is their customer service: responsive, proactive, and truly invested in solving problems. Every interaction feels like white‑glove support, and they consistently go the extra mile. It’s rare to find a team this reliable and attentive. Review collected by and hosted on G2.com.

What do you dislike about Super?

The voice agentic AI isnt perfect yet (nobodies is) , so we still run into minor transcription or response issues. Review collected by and hosted on G2.com.

What problems is Super solving and how is that benefiting you?

Super is solving the bottlenecks that used to drain our team’s time. It’s driving down the hours our staff spends on the phone by automating routine leasing inquiries and FAQs, so calls that do come through are higher quality and faster to resolve. It also does a great job routing interested prospects directly to our website, which boosts qualified traffic and conversions. The net benefit is a more efficient workflow, faster response times for prospects, and a team that can focus on higher‑value tasks like tours and resident experience instead of repetitive phone triage. Review collected by and hosted on G2.com.