
AS
Aakanksha S.
Operations Manager
Financial Services
Small-Business (50 or fewer emp.)
"Highly Customizable CRM with Robust AI Analytics"
What do you like best about SugarCRM?
I find SugarCRM to be highly flexible and it allows for great customization. I like the AI-powered predictive analytics, which helps in lead scoring and the predictability of conversion. It's also valuable that I can use the platform from marketing to sales to aftersales. Additionally, integrating SugarCRM with Slack to alert people when a lead comes in and to connect with marketing campaigns in my digital ecosystem is a huge plus. Review collected by and hosted on G2.com.
What do you dislike about SugarCRM?
nothing as such Review collected by and hosted on G2.com.