G2

EC

Verified User in Computer Software

Enterprise (> 1000 emp.)

6/18/2021

"Great company and solution to help uncover actionable customer insights"

4.5/5

What do you like best about Stratifyd?

Ease of creating taxonomies to get to insights that can identify either root causes and real pain points. Review collected by and hosted on G2.com.

What do you dislike about Stratifyd?

There are no standardized templates to get going on. Learning curve is a bit higher for employees to feel entirely comfortable if they are not technical or to optimize the usability and benefits of the tool thoroughly. Review collected by and hosted on G2.com.

Recommendations to others considering Stratifyd:

Invest in training staff to get the full benefit of the platform Review collected by and hosted on G2.com.

What problems is Stratifyd solving and how is that benefiting you?

Understanding our customer feedback at a deeper level i.e. more detailed topics and themes that we would not have had access to prior to Stratifyd. Benefits have been better buy-in and trust from partners and executives in our analysis. Review collected by and hosted on G2.com.