G2

Helen M.

Digital Product Manager

Mid-Market (51-1000 emp.)

3/7/2023

"Useful platform for centralising and managing your ugc and integrations"

4/5

What do you like best about StoryStream?

The customer success team are extremely knowledgable and hands on when it comes to solving our business needs.

The platform itself is simple to use and enables management of assets/feeds and tagging all to be done centrally and automatically be used on site.

It's helped us save manual effort curating our UGC content on site, and also helped us surface lots more 'real shoppers' via the tool and it's AI.

The product team have also been quite proactive/listened to feedback and made changes that have really improved our experience. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Sometimes the content can be quite overwhelming, particularly with our generic tags and it being active wear! We've got extra help from the StoryStream team to help surface those 'better assets'. Review collected by and hosted on G2.com.

What problems is StoryStream solving and how is that benefiting you?

Elevating and uncovering new UGC on site

Helping us solve our size and fit challenges

Helping us solve our product discoverability challenges through shoppable content

Saving manual curation/content management time

Centralising usage rights

Integration with other channels, not just on site Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

edit

Hey Helen, and thank you for taking the time to leave such a thoughtful review. It's so appreciated, and I know that the team will value that feedback immensely. It's fantastic to see all the ways in which StoryStream is helping you to elevate and celebrate authentic content. And we hear you on the content volume – glad to hear that the team's assistance is helping you get the most from the platform. Thank you again for the review :)