--- title: Square Payments Reviews meta_title: 'Square Payments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 176 reviews by the users' company size, role or industry to find out how Square Payments works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 176 scale: '5' date_modified: '2026-07-12' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Square Payments Reviews **Vendor:** Block **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.5/5.0 **Total Reviews:** 176 ## About Square Payments Square Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly, whether online, in-store, or on the go. Launched in 2009 by Block, Inc., Square has become a leader in point-of-sale systems, serving millions of merchants worldwide. Key Features and Functionality: - Versatile Payment Acceptance: Square enables businesses to accept a wide range of payment methods, including credit and debit cards, digital wallets like Apple Pay and Google Pay, and even Bitcoin. - Point-of-Sale (POS) Systems: Offers a suite of POS solutions, including hardware like Square Reader, Square Stand, and Square Terminal, as well as software tailored for various industries such as retail, restaurants, and services. - Online Payment Solutions: Provides tools for setting up online stores, processing e-commerce transactions, and integrating with existing websites to facilitate online sales. - Business Management Tools: Includes features for inventory management, employee scheduling and payroll, customer relationship management, and detailed sales analytics to help businesses operate efficiently. - Security and Compliance: Ensures all transactions are secure and compliant with Payment Card Industry Data Security Standards (PCI DSS), offering end-to-end encryption and proactive fraud prevention measures. Primary Value and Solutions Provided: Square Payments simplifies the payment process for businesses, allowing them to accept various payment methods without the need for complex setups or multiple vendors. By offering integrated hardware and software solutions, Square helps businesses manage sales, inventory, and customer relationships from a unified platform. The inclusion of advanced analytics and reporting tools enables merchants to make informed decisions, optimize operations, and enhance customer experiences. Additionally, Square's commitment to security and compliance ensures that both businesses and their customers can trust the safety of their transactions. ## Square Payments Pros & Cons **What users like:** - Users appreciate the **ease of use** of Square Payments, making payment processing straightforward and hassle-free. (22 reviews) - Users value the **easy payment processing** with Square Payments, enabling efficient, global transactions without hassle. (13 reviews) - Users love the **easy integrations** of Square Payments, seamlessly connecting with various software for enhanced functionality. (5 reviews) - Users appreciate the **simplicity and ease of use** of Square Payments, making transactions quick and efficient. (5 reviews) - Users appreciate the **convenience** of Square Payments, allowing easy and efficient payment processing anywhere. (4 reviews) - Users commend the **payment ease** of Square Payments, simplifying transactions for organizations and enhancing operational efficiency. (4 reviews) - Transaction Speed (4 reviews) - Users appreciate the **no transaction fees** and ease of use with Square Payments, streamlining their payment processes. (3 reviews) - User Interface (3 reviews) - Customer Support (2 reviews) **What users dislike:** - Users express concerns about **high fees** , wishing for a more affordable pricing structure with simpler charges. (9 reviews) - Users face **invoicing problems** with Square, as freezing accounts disrupts cash flow and integration issues persist. (4 reviews) - Users criticize Square Payments for its **poor interface design** , finding it complicated and lacking essential functionalities. (4 reviews) - Users find the **limited features** of Square Payments restrictive, impacting their ability to utilize the service fully. (3 reviews) - Users experience **poor customer support** with Square Payments, making it difficult to resolve issues efficiently. (3 reviews) - Delays (2 reviews) - Users feel the **high costs** of Square Payments make it less appealing compared to traditional point of sale systems. (2 reviews) - Users face **inefficient management** issues, including account freezes that disrupt cash flow and complicate operations. (2 reviews) - Users experience **payment issues** with Square Payments, including high fees and slow customer support for resolution. (2 reviews) - Poor Reporting (2 reviews) ## Square Payments Reviews ### 1. Fast, Easy Payments and All-in-One Tracking That Keeps My Business Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Mellyssa D. | Material Handler, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Square Payments?** helps me take payments quickly and easily, whether in person or online, which solves the problem of needing a simple way to actually get paid without complicated setups or tech stress. I like how everything is in one system—payments, tracking, and sales reports—so I can stay organized and focused on my business instead of juggling multiple tools. **What do you dislike about Square Payments?** What I don’t like is the transaction fees and the fact that payouts or accounts can sometimes feel limited or held depending on activity. **What problems is Square Payments solving and how is that benefiting you?** Overall, it benefits me by making it easier to accept payments anywhere, look more professional, and keep my business running smoothly without needing a complicated payment system. ### 2. Effortless Payments and Flexibility for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Co-Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Square Payments?** Our organization started using Square Payments as an easy and accessible way to enable us to accept card payments during events and in-person activations. As a volunteer-run non-profit organization, we didn't have the infrastructure and resources to operate traditional payment terminals. Square's original 3.5mm card reader made it incredibly easy and cost-effective to turn any phone into a payment gateway. Today, Square powers our online merch store and website's payment gateway. It offers the flexibility and easy-to-use tools that help us deliver services and products without worrying about the cost of setting up a more complicated and expensive system. **What do you dislike about Square Payments?** There's not a lot to dislike. It provided a lot of solutions for us that would otherwise be unattainable. Perhaps some of their online store platform or inventory management were difficult to use and manage. **What problems is Square Payments solving and how is that benefiting you?** Square Payments was the best solution for enabling payment processing when all other options were complicated, costly, and required long-term contracts, equipment, and other elements that weren't friendly to non-profit organizations. ### 3. Effortlessly Manage Payments with Fast Fund Transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Arvind A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Square Payments?** I love how easy it is to use Square Payments and how quickly the funds reach our accounts. The POS system makes taking payments a breeze. The software is extremely helpful for running a small business, and the ease and rates are really beneficial. The initial setup was extremely easy. **What do you dislike about Square Payments?** The software can evolve more. There are some things that they tend to release very late, but it's not really difficult. It's easy workarounds. **What problems is Square Payments solving and how is that benefiting you?** Square Payments makes taking payments easy for my businesses, works well as a POS system, and ensures funds quickly reach our accounts. The software and ease of use, along with competitive rates, are extremely helpful for running a small business. ### 4. Effortless Scheduling and Payments Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Miguelina F. | Pastoral Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Square Payments?** I use Square Payments to schedule my clients and process their payments. I appreciate having a calendar that's integrated with my payment processing, which I find very easy to use. The scheduling calendar and the ability to store payment methods make it very easy, especially since I'm a non-techie person. It saves me time and I just appreciate the ease of use. I'm able to easily store new customer information along with their payment methods and process their payments very easily. **What do you dislike about Square Payments?** There isn't anything I dislike **What problems is Square Payments solving and how is that benefiting you?** I use Square Payments to integrate my calendar with payment processing, store new customer info with payment methods, and it's easy for me to use as a non-techie, saving time. ### 5. Free, Easy Invoicing and Client Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Egor U. | Bandmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Square Payments?** Free to use for invoicing and charging clients. **What do you dislike about Square Payments?** Support could be improved, especially in terms of response speed and overall reachability. Also, flat fees aren’t ideal in some situations, particularly for smaller businesses that handle a large number of transactions. **What problems is Square Payments solving and how is that benefiting you?** Easy invoicing, the ability to charge credit cards, and my personal favorite: to be able to add a Tip field to the invoice. ### 6. Convenient On-the-Spot and Online Payments Customers Love **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Square Payments?** We love the convenience of either taking payments on the spot but also being able to offer online payments as well. It gives customers the flexibility they appreciate. **What do you dislike about Square Payments?** Sometimes I feel like I have to make too many "clicks" to get my invoices completed since we have more complicated line items. **What problems is Square Payments solving and how is that benefiting you?** Saves time overall and in that, it allows us to spend more time selling and gaining revenue as a result ### 7. Easy Navigation, Simple Invoicing, and Quick Transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Square Payments?** Easy to navigate, easy to invoice, and quick transfers. **What do you dislike about Square Payments?** We have no complaints with our square payments. **What problems is Square Payments solving and how is that benefiting you?** Square payments gives us the ability to transfer all of our registrations and contracts to online and allows people to pay via credit card. ### 8. Easy Invoice Sending for Donors and Clients **Rating:** 4.5/5.0 stars **Reviewed by:** Janeen B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Square Payments?** easy to send invoices to donors and clients **What do you dislike about Square Payments?** The % it takes off as it's the highest of all the processor that we use **What problems is Square Payments solving and how is that benefiting you?** To take donations from our donors. I'm not sure if it's benefiting me though, it's a tool to use. ### 9. Legitimate Business Payment Held Without Justification **Rating:** 0.0/5.0 stars **Reviewed by:** Tony K. | Video Production Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Square Payments?** When they don't hold you're funds for illegitimate reasons it can be quite easy to use. **What do you dislike about Square Payments?** I've been using Square for my video production business, but after this experience, I'm looking for alternatives immediately. What Happened I received a legitimate payment via ACH bank transfer from a client for a video production contract we won through an RFP process. Square placed the funds on hold, claiming they needed to investigate a potential "credit card scam" - despite this being an ACH transfer, not a credit card payment. I provided all requested documentation about the contract and client relationship. Instead of conducting a proper investigation, Square simply decided the payment was fraudulent and told me the "decision is final." The Real Problem here is Aggressive algorithms with no human oversight: Their fraud detection flagged a legitimate business payment with no reasonable review process Scripted customer service with no authority: Representatives couldn't provide real explanations and repeatedly said "this decision is final" without actually investigating Holding legitimate funds hostage: My earned money was inaccessible while I'm actively working on the project Forcing unnecessary delays: Now I have to issue a refund, wait for processing, and arrange alternative payment methods - all because of their mistake The Bigger Issue This isn't just poor customer service - it's a fundamental problem with how Square treats legitimate businesses. When your payment processor can arbitrarily decide your earned income is "fraudulent" with no real recourse, it creates an unstable foundation for running a business. For a company that markets itself as supporting small businesses, holding legitimate payments without proper investigation and offering no meaningful appeal process is completely unacceptable. Recommendation If you're a small business owner, especially one that occasionally receives larger payments, consider a different payment processor. Do not rely on Square - this experience has shown me they can't be trusted with important business transactions. Update: Currently switching to alternative payment solutions that treat legitimate business relationships with appropriate respect. **What problems is Square Payments solving and how is that benefiting you?** It is not a trustworthy payment processor when they hold funds without legitimate reasons. ### 10. Fast, Easy to Use, and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Rashina S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Square Payments?** Fast and easy to use. Customers can checkout by themselves **What do you dislike about Square Payments?** Payout fees are too high. Could be cheaper **What problems is Square Payments solving and how is that benefiting you?** Quick checkout for customers ## Square Payments Discussions - [What is the best way to use the Square Payments app?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-square-payments-app) - 1 comment, 1 upvote - [How do I get notifications from the app?](https://www.g2.com/discussions/how-do-i-get-notifications-from-the-app) - 2 comments, 1 upvote - [Can i use Sqare internationally?](https://www.g2.com/discussions/can-i-use-sqare-internationally) - 2 comments, 1 upvote - [Is Square software free?](https://www.g2.com/discussions/is-square-software-free) - 2 comments - [What is Square payment method?](https://www.g2.com/discussions/what-is-square-payment-method) - 1 comment - [View Square Payments pricing details and edition comparison](https://www.g2.com/products/square-payments/reviews/square-payments-review-4670949?section=pricing&secure%5Bexpires_at%5D=2026-07-12+21%3A47%3A38+-0500&secure%5Bsession_id%5D=1d493f2c-bc4c-4a82-a4d8-4f50a36a1bd3&secure%5Btoken%5D=c75b69c7c4ad809479dfedbda87f795324572137be4b313f8e29a5b0d18660d8&format=llm_user) ## Square Payments Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Square Payments Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Platform Basics** - Performance - Portal **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Platform Administration** - Integrations - Compliance - Reporting **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Square Payments Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews) - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) - 4.0/5.0 (40 reviews)