I like how the SPS Commerce Analytics team has been incredibly helpful during our project's implementation. They've been on top of the project, regularly checking in with us to ensure that files from our distributors are passed along correctly as expected. The initial setup was very easy because the team at SPS did most of the work to ensure things were set up smoothly and easily. Review collected by and hosted on G2.com.
We've had issues with SPS Commerce Analytics falsely charging/invoicing us for things that are supposed to be on billing holds. We need more accurate billing and quicker responses regarding correcting the billing. Review collected by and hosted on G2.com.
We're glad to hear that you found our team helpful and the setup process easy. We apologize for the issues you've experienced with billing and will work to improve accuracy and response times in that area.