We love that it is a tool that benefits an entire team, not just an individual. We primarily use Sprout Social for social scheduling, and our team thrives off seeing what each department or brand is posting. It keeps everyone on their best game. Review collected by and hosted on G2.com.
On rare occasions, there will be times when a profile disconnects. That can be an inconvenience, but is thankfully fairly easy to resolve. Unfortunately there are times when we notice too late after a timely post did not go out. Review collected by and hosted on G2.com.
It's fantastic to hear that Sprout Social is providing a bird's eye view of your social media calendar and enabling your Customer Care team to take action based on the feedback received. We appreciate your feedback and will strive to continue providing value to your team.