G2

ME

Meagen E.

Chief Marketing Officer

Mid-Market (51-1000 emp.)

Originally submitted 5/17/2018

"Social at scale"

4.5/5

What do you like best about Sprinklr Social?

I love that we can engage with our developer community in a much more scalable way. We have large volumes of social conversations over many channels. We want to be able to respond in a timely manner. Sprinklr allows us to do just that. And I love that it is built on MongoDB! Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Social?

I would love to have more of the team involved with engagement, but limited by expense of multiple users with access. Review collected by and hosted on G2.com.

Recommendations to others considering Sprinklr Social:

A great platform that will scale with your social engagement Review collected by and hosted on G2.com.

What problems is Sprinklr Social solving and how is that benefiting you?

We are able to better manage social media and monitoring. We are better able to engage with our users and customers. And we are able to pull great analytics. Review collected by and hosted on G2.com.