G2

Maria Guadalupe C.

Manager

Food & Beverages

Small-Business (50 or fewer emp.)

4/15/2025

"I have spoton for multiple locations and it has been working for us perfectly"

5/5

What do you like best about SpotOn?

We've had a great experience using SpotOn across our multiple locations. The cloud-based platform, online ordering, and integration features make operations smooth and efficient. The reporting tools provide valuable insights, and the support has been outstanding. Special thanks to Ivan Monroy, our Customer Success Manager, whose expertise, responsiveness, and dedication have made a significant impact. Highly recommend SpotOn—especially with Ivan on your team! Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Spoton could prioritize on product road map and information/communication with us for new things coming out. They are a highly technological company, and they often have upgrades that we don't get to see since we are not completely informed. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

SpotOn solves key problems for restaurants by offering an all-in-one, cloud-based platform that includes POS, online ordering, payments, reporting, and integrations.

Unifying systems – No need to juggle multiple tools.

Streamlining payments – Fast, secure, and affordable processing.

Boosting online ordering – Direct orders, lower fees, and better customer data.

Providing real-time reporting – Smarter decisions with clear insights.

Improving staff efficiency – Faster training and smoother workflows.

Enabling seamless integrations – Everything connects and syncs easily Review collected by and hosted on G2.com.

Response from Lauren Morgan of SpotOn

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Thank you for sharing your experience with SpotOn, Maria. We're thrilled to hear that our platform is working perfectly across your multiple locations and that Ivan has been such a dedicated partner for you. It's great to know our online ordering and reporting tools are providing you with valuable insights, but we hear your feedback about wanting better communication regarding our product roadmap and new feature upgrades. We know you want to ensure your business can take full advantage of everything our technology has to offer. We greatly value your feedback. Wishing you continued success!