It's very user friendly. I'm easily able to punch in my dates and destination. I like that it auto populates the names of airports after I type in just one or two characters. I also like the option to select a round trip so that I can pick one airline for my departure and maybe a different airline for my return. It's very simple to customize my results if I would only like to see nonstop flights in my results. My experience has been positive enough that I've never required customer support. Review collected by and hosted on G2.com.

I've noticed that it doesn't populate results from Southwest where I keep points. The user interface could be a little less plain and a little more interactive and friendly. I wish it would let me select multiple airports in a single geographic area like with other travel websites. For example, there's three major airports in the Bay Area where I frequently travel out of. Review collected by and hosted on G2.com.