G2

Ramiro C.

Site Reliability Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

5/2/2023

"Overall great experience with Incident Management"

5/5

What do you like best about Splunk On-Call?

Being able to create teams and configure shifts between them is one of the most helpful resources available on this platform.

Splunk On-Call provides easy integrations with several tools making its configuration very easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Splunk On-Call?

It may get a little tricky when wanting to schedule shifts between multiple teams and users. If you don't define how shifts should be previously, Splunk On-Call won't be helpful at this step. Review collected by and hosted on G2.com.

What problems is Splunk On-Call solving and how is that benefiting you?

In addition to a robust observability platform, Splunk On-Call helps our team mitigate any issue incoming from different sources because of the ability to call or text message the people on current shifts. It provides the option of self-resolve any problem that meets certain conditions. It also provides a "window of silence" for incoming cases because they might self-resolve quickly, and nobody wants to receive a call for false positives. Review collected by and hosted on G2.com.