--- title: Splunk On-Call Reviews meta_title: 'Splunk On-Call Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how Splunk On-Call works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 52 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Splunk On-Call Reviews **Vendor:** Cisco **Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting) **Average Rating:** 4.5/5.0 **Total Reviews:** 52 ## About Splunk On-Call Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them. ## Splunk On-Call Pros & Cons **What users like:** - Users value the **robust alerting system** of Splunk On-Call, ensuring timely responses to critical incidents. (3 reviews) - Users appreciate the **robust alert management system** that ensures timely responses and effective incident handling. (3 reviews) - Users appreciate the **configuration ease** of Splunk On-Call, enhancing incident management and facilitating team setups effortlessly. (2 reviews) - Users appreciate the **flexibility and configurability** of Splunk On-Call, enhancing incident management and alert systems effectively. (2 reviews) - Users value the **flexibility** of Splunk On-Call, enhancing incident management and allowing customizable alert handling. (2 reviews) - Incident Management (2 reviews) - Integrations (2 reviews) - Users appreciate the **robust notification system** , enhancing incident management and ensuring timely responses to critical alerts. (2 reviews) - Users value the **flexibility of alerts and incident management** in Splunk On-Call for efficient operations. (1 reviews) - Users appreciate the **flexibility and integration** of Splunk On-Call, enhancing incident management and after-action reviews. (1 reviews) **What users dislike:** - Users find the **limited features** of Splunk On-Call disappointing, as it lacks significant improvements and capabilities. (2 reviews) - Users express frustration over **missing features** in Splunk On-Call, highlighting a lack of meaningful improvements since acquisition. (2 reviews) - Users experience **notification issues** due to lag and unreliable SSO, impacting overall functionality and user experience. (2 reviews) - Users find the **complexity** of Splunk On-Call frustrating, especially with SSO setup and lack of improvements. (1 reviews) - Users criticize the **complex UI** of Splunk On-Call, finding difficulties in configuration and lack of improvements frustrating. (1 reviews) - Users find **difficult customization** frustrating, as they rely on support for setting up essential configurations. (1 reviews) - Users highlight **feature limitations** in Splunk On-Call, citing a lack of improvements and functionality compared to competitors. (1 reviews) - Users face challenges with **licensing issues** that limit user management and reporting capabilities in Splunk On-Call. (1 reviews) - Limited Functionality (1 reviews) - Poor Customer Support (1 reviews) ## Splunk On-Call Discussions - [What is Splunk On-Call used for?](https://www.g2.com/discussions/what-is-splunk-on-call-used-for) - [View Splunk On-Call pricing details and edition comparison](https://www.g2.com/products/splunk-on-call/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+19%3A02%3A35+-0500&secure%5Bsession_id%5D=8fe4db60-2599-4541-9d91-62c28d9175f9&secure%5Btoken%5D=f0e3b72b86c61694795e3b111733262437310a00382c7675ca1ecefbfc23208b&format=llm_user) ## Splunk On-Call Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Statuspage](https://www.g2.com/products/statuspage/reviews) ## Splunk On-Call Features **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Generative AI** - AI Text Generation **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Splunk On-Call Alternatives - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (944 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) - 4.5/5.0 (769 reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - 4.2/5.0 (54 reviews)