G2

Josh G.

Information Technology Specialist

Civil Engineering

Mid-Market (51-1000 emp.)

3/5/2026

"Secure, Easy Remote Access to Work Machines from Anywhere"

5/5

What do you like best about Splashtop Remote Access?

What I like best about Splashtop Remote Access is the ability to securely access work machines from anywhere without needing a complex VPN setup. It makes it easy to jump into a remote computer to grab files, run applications, or troubleshoot something without being physically present. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

One thing I don’t particularly like is that occasional connection delays can happen if the remote machine is waking from sleep or if the host system has a weak network connection. It’s not common, but when it does occur it can take a moment longer than expected to establish the session.

Another small limitation is that some settings and administrative controls are only available through the web console rather than directly in the desktop app. It’s not a major issue, but having everything consolidated in one interface would make management a little more convenient. Overall, though, these are fairly minor compared to how well the product performs day to day. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Splashtop Remote Access helps solve the challenge of supporting multiple office locations without needing to be physically present. In my role, I’m responsible for IT across eight offices but only have technicians located in two of them. Being able to quickly remote into machines in the other locations makes it much easier to troubleshoot issues, assist users, or access systems that would otherwise require travel or coordinating with someone onsite.

This has significantly improved response times and reduced the need for site visits. Instead of waiting for someone to be available locally or scheduling a trip, I can connect directly to the system and resolve most issues immediately. It’s been a very practical tool for maintaining consistent IT support across distributed offices. Review collected by and hosted on G2.com.