G2

Erik N.

UX Design Lead, Founder

Small-Business (50 or fewer emp.)

12/21/2023

"Complete offering, incredible support, cannot recommend highly enough."

5/5

What do you like best about Spider AF?

There's so much to like, but I guess if I had to pick one, it's the support. Within 2mins of starting a live chat to ask a question, I was in a video call with one of their reps talking about my needs and getting my questions answered. They've been committed and knowledgeable, honest and thorough. Everything you could ever hope for in a service. Review collected by and hosted on G2.com.

What do you dislike about Spider AF?

The only slight downside for me personally is that a lot of the agents I interacted with were in a far time zone from me. That said, they went the extra mile to add me on slack and are responsive even way outside their work hours when I have a question, so that's really well mitigated as well. Review collected by and hosted on G2.com.

What problems is Spider AF solving and how is that benefiting you?

In general, the problem Spider AF solves is click fraud, and boy do they do it well. One month we spent about $5k on Google Ads, and they prevented $10k of click fraud during that time period. We were already using ClickCease, but they didn't support LinkedIn, and Spider AF did. It was a beta implementation, but was still very effective. And the click fraud problem on LinkedIn is extremely severe, and LinkedIn's APIs are much less robust than Google Ads, so I consider Spider AF's offering to be second to none, and a must-have for any company doing paid ads. Review collected by and hosted on G2.com.