The customer service is excellent and the software is relatively simple to use. We use it all day at work, and it's always met our standards. It's also relatively easy to train other staff members, even if they have no experience with it. It keeps good track of transaction histories and I like that you can leave notes on orders. You can run lots of useful reports. I think you can take what you need from it. I have a very basic understanding of it, but I can mostly figure out what I need to figure out. Review collected by and hosted on G2.com.

Cannot have multiple transactions at once. It can be slow to use sometimes, as many transactions have a multi-step process. It takes a while to get used to Spektrix- I don't find it intuitive and the interface is dated. Review collected by and hosted on G2.com.