IR Isah-Levi R. Producer: Artist Development Mid-Market (51-1000 emp.) 7/29/2025 "Spektrix - A CRM Legend" 5/5 What do you like best about Spektrix? It's simple, user friendly. Connects well with Word Press web publishing, and DotDigital mailing platform. It's just so simple and easy to use and intuitive. It provides everything our theatre needs. It is an easy onboarding process, it's easy to use and learn how to use. The terminology used in the software is easy to understand. The customer service support is so fast and efficient and they really go above and beyond to support you with you issues. I use it daily and very rarely come up with an issue with it. It was set up perfectly for our organisation and integrated with DotDigital and Word Press incredibly easily. Review collected by and hosted on G2.com. What do you dislike about Spektrix? Sometimes it can have a tendency to timeout quite fast about inactivity, which can be a nightmare when you've been working on something and then it's all gone and you have to start again. This would be the only issues I'd say I've encountered with it though. Review collected by and hosted on G2.com. What problems is Spektrix solving and how is that benefiting you? They're not big problems but if anything is every hard to understand or there is an aspect of Spektrix that I'm new to, their customer service is always on hand to support and explain in simple terms, often providing step by step guides to help me complete the job I was struggling with. I had a problem with a customer list not pulling through the right data and I couldn't understand where the problem was coming up. They had a look over it with me and pointed out the issues in the filter parameters I had put in and once changed under their guidance and advice, it was sorted and I could complete my job. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic See what 7 reviewers think of Spektrix 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/spektrix/reviews)