Ease of use. Ease of sign-up when doing self-service. Ability to easily review API key usage metrics split by Project on the online dashboard. Diarization identifying Speaker 1 vs 2. Review collected by and hosted on G2.com.

It appears to fill in a whole lot of nonsense when it hears noise or background chatter, creating disconcerting false positive transcriptions. Unfortunately it often identifies echoing speech weirdly, by repeating the word multiple times. Punctuation is practically non-existent, and appears more linked to how fast the person is talking, rather than grammar, the sentence structure, or tone of voice (i.e. asides or tangents just turn into run-on sentences). Does not always identify when the Speaker changes accurately, especially during interruptions when there is no space between Speakers words. Review collected by and hosted on G2.com.