Sovos Reviews & Product Details

The seamless integration between Sovos and SAP is extremely valuable because it ensures smooth transaction processing with very little manual intervention. Additionally, the sales tax filing service saves significant time, allowing users to focus on reviewing issues and identifying improvements for future compliance strategies. Review collected by and hosted on G2.com.

While Sovos provides strong integration and automation, the least helpful aspect is that the user interface can feel complex at times, especially when troubleshooting or making manual adjustments. Additionally, reporting options could be more intuitive and customizable to make analysis easier. Review collected by and hosted on G2.com.

I really appreciate the support team at Sovos, as they are very responsive, which greatly enhances my experience and ensures that any issues I encounter are promptly and effectively addressed. Their swift assistance is invaluable, particularly when dealing with complex tax determination scenarios. This responsiveness contributes significantly to streamlining operations and maintaining seamless workflow within our systems. Review collected by and hosted on G2.com.

I dislike that the compliance portal, which is used for raising incident tickets and downloading regulatory updates, requires a separate URL and login. It would be more efficient if this portal were embedded within the main platform, allowing for a single login like in the production environment. Review collected by and hosted on G2.com.

What I appreciate the most about Sovos is their excellent customer service. They are very responsive, accommodating, and easy to work with. They listen to our feedback and requests. I give Sovos a high rating because of that. Review collected by and hosted on G2.com.

Because we're in the older version, SUT and not GTD, we run into some challenges. It sometimes cannot or does not support certain complex tax rules or tax legislations from specific states. However, when we contact Sovos, they try to be accommodating as much as they can. Review collected by and hosted on G2.com.

They had a good implementation team that took time to understand what our products were and what needed to be looked at for taxability. Review collected by and hosted on G2.com.

Software could be overwhelming if not using the canned reports. Also coding and categorizing needs may not match products exactly.

Beware of any customization as it may not receive the full updates. Review collected by and hosted on G2.com.

We had been on Booke for statutory reporting, and we moved over to Sovos when they were purchased. The experience has been really great. We still have the detailed help guides that Booke had, but there is additional features that we didn't have before, like being able to import PDFs into the software (we do our footnotes in a separate word document and then conver to PDF), and also the ability to export and import excel files of different schedules and make edits as necessary (such as Schedule F). They also have good customer support, and are helpul in answers questions that we have in a timely manner. I just think overall it has all the benefits fo the Booke software, but builds on it with additional new features that enhance the overall experience. Review collected by and hosted on G2.com.

Coming from the Booke software, I think the Sovos validation checks is a little bit more confusing to follow. I am starting to understand it overall as I have used Sovos for about 3 years, but it just seemed more complicated on how to run it, as well as how to follow the trail, compared to the Booke software (at least at first).

It can take a little bit of time to run PDFs of the statements to review outside of the system, but overall I don't have any dealbreakers that would make me switch to a different platform. Review collected by and hosted on G2.com.

I've been a user of SOVOS for 8 years now and I have never been more statisfied with a tax reporting tool. They make the process seamless from start to finish. Review collected by and hosted on G2.com.

In years past, any time I found myself stuck, I would simply call the customer support desk and always had a pleasant experience. The last 2 years have not been the case. It's as though the tech assisting me doesn't understand the issue I'm having or there may be a language barrier. Review collected by and hosted on G2.com.

TIN verification is super easy and 1099 uploads are a breeze. The Sovos Team is easy to work with if there ever are issues to help you thru the process. I enjoy the ability to set up multiple users for the system with varying levels of access. Review collected by and hosted on G2.com.

We honestly haven't had any issues with Sovos or any dislikes. We have used their system for quite a few years for tax reporting. Review collected by and hosted on G2.com.

It's a comprehensive platform designed to handle all your tax compliance needs in one place. It helps streamline your tax compliance and smooth the process for the same. Review collected by and hosted on G2.com.

It is a complex software to understand and may take time for a user to get used to it. Review collected by and hosted on G2.com.

Sovos makes it convienent to check TINs against the vendors name as we on board new vendors. We use this feature on a daily basis. When it comes to uploading and doing a mass check on TINs we get very little errors when processing 1099s. When processing 1099s the Sovos team is very responsive when we have questions or issues. The product is a web based product so we can access it from anywhere and the implementation was very smooth. I would highly recommend their services. Review collected by and hosted on G2.com.

I wish Sovos would send a curtisey email at the beginning of the year with the instructions on how to upload information into their system for 1099s. This would cover any changes that have been made and would be convient to have in case we have new people or can't locate what was used from a previous year. Review collected by and hosted on G2.com.

Upsides of utilizing Sovos is that once you upload your files, Sovos takes care of everything else. If anything does not click they will provide an update so you can resolve and reload the corrected file. At the end of it all, we receive a confirmation of the total amount of 1099s that were filed and in the event we have rejections, we will be notified of that as well. Review collected by and hosted on G2.com.

There is really nothing that we don't dislike at the moment. Review collected by and hosted on G2.com.